LOTTE HOTEL BUSAN

This is a very smart hotel and feels like it ought to be more expensive than it is. (Maybe October isn’t peak season?) There are luxury materials everywhere you look: marble and glossy veneers. The lifts are fast. The views from the higher floors have you glued to the windows.||There’s almost too much choice at breakfast - all good quality - and the three top floor restaurants give a choice of classy dinners with more great views, especially at night. I had a particularly memorable feast in Toh Lim. I enjoyed the ground floor bar too, although it was never busy while I was there.||Staff seem to be everywhere and going out of their way to offer help. At one point I had three people trying to help me book the airport bus. It’s not a place where you ever need to hunt or wait for help.||The location wasn’t near many of the sights I visited, but it is central and well connected. I got around cheaply and easily by bus and metro.||Its only fault is the experience of arriving as a pedestrian. Come by car and you have two grand driveways to choose from. A pedestrian has what looks like a subway entrance at the side of the Lotte department store or a labyrinthine detour through the store’s basement past a string of luxury shops. There’s plenty of space for a welcoming pedestrian entrance, but someone gave complete priority to cars.

This is a nice hotel in a good location. Housekeeping was good. All employees we interacted with were pleasant and professional. Breakfast is very nice with lots of options. The bathroom lighting is dismal—it’s so dim it’s hard to see. Also, an upscale hotel should not have plastic shower curtains in the tub. But overall we were happy with our stay and would recommend this hotel.

We had a good stay at Lotte Hotel. The staff was helpful and friendly upon our arrival. It was off to a good start. The hotel room was spacious, comfortable, and had a good view. Unfortunately the bathroom was a little bit dark and the shower curtain wasn't effective. Like others mentioned, the location of the hotel was very convenient and central. The elevator takes a while to arrive. We didn't use the pool so we can't comment on the associated fee. The breakfast buffet offers a good variety.

The hotel is located in a very good area connected to the subway and its shops |as well as to a large shopping center with luxury Brands | breakfast is amazing with a wide variety of different dishes. .it also has a sauna, swimming pool and gym .|The rooms are spacious but decor is a bit old-fashion

This is a huge hotel with a casino. It's attached to the Lotte department store which is actually like a mall too. It's close to the subway and convenient for getting around Busan. ||Our room was clean, and everything worked perfectly. Housekeeping did a great job too. ||All of the staff we encountered were helpful and polite in a formal type of way. ||Breakfast is extensive with so many western and Asian options that I think anyone would be able to find something they like here. Quality was very good. ||Even though this is a 5 star hotel, you have to pay extra to have access to the pool and spa, so if those are important to you, make sure to plan accordingly.

Jason H and Lily A were very helpful and really went out of their way to answer our questions and get us answers. The rooms were perfect. Service was perfect and even when our safe was locked, they sent someone within 5 mins. I will always stay here when I come to Busan.

Stayed here for a night for business travel, the room view was at 33nd floor is amazing. I got a corner room so its a plus. The room is spacious, and clean. Very convenient location, also connected to an upscale Lotte Mall. Service is efficient and friendly, the breakfast has a massive selection of international and korean options. The banquet hall is located at 41st and 42nd floor, and has an amazing view. I will definitely recommend this hotel in Busan.

Hotel Lotte was great. It was close to lots of shopping and restaurants. Also close to the hair salon that we went to. Every was super convenient. Staff was very helpful and polite. The gym was great. It was a full gym that included weights and all other types of equipments. I would definitely come back.