Lotte Hotel Saigon

Stayed here for a week. The ammenities are great, with complimentary water and tea/coffee every day along with bathroom products such as q-tips and a razor. The buffet is quite pricey compared to going to a local restaurant but the variety and quality is well worth the price. Room service is stellar, even picked up and folded a hoodie I accidentally left on the ground. Gym and pool are great, and I enjoyed them both. Front desk and lobby staff are always courteous and welcoming, saying good morning and such, a very nive gesture. Lastly, the door attendants were lovely, always there to open a taxi door/the door to the hotel for us.

Rooms|The rooms are spacious, clean and with a great river side view! Bathroom is clean but needs some updating ( a walk in shower ). They should update the Air Conditioning system because it takes very long to cool down the room. The bed was bing and sooo good. We did sleep very well there. The hotel pool is beautiful! They have a Café and great sitting areas to enjoy a coffee and sweets or a drink!! The breakfast has an excellent selection. One can enjoy an Asian or a western breakfast or both. The hotel service is excellent. The staff are friendly and attentive.|I would stay there anytime again!!||Nearby activities|You can enjoy districts 1-2 just walking from the hotel. The Lotte is well located in a safe district and in walking distance of everything you need. Don’t leave Saigon without having enjoyed a massage or at least a foot massage. I got one at Miumiu Spa just 5’ walking distance from the Lotte. The food in Saigon is superb!! Enjoy a street food tour! We went with: yen.navie7 ( instagram ) she is a local guide and knows her way around!||Safety|Saigon is very safe in general although there are a couple of districts you shouldn’t visit my street food tour guide told me ). ( We walked mostly also late at night and took a Grab or the new app with electric cars Xanh SM or scooter ) to move around.||Walkability|You can walk mostly everywhere from the Lotte but if you are visiting other parts of the city you can take a Grab or Xanh SM is very cheap! You can also take the bus ( have cash ) and mix with the locals!||Food and drinks|The breakfast buffet is amazing in the Lotte!! I try many of the asian dishes in the breakfast buffet and they were all very good! and what a variety. The food in Saigon is a delight for the palate! Vietnamese food is just delicious!! From a Bánh Mi ( a Sub ) to a Kem Bo (ice cream with avocado sauce and coconut pieces )||Noteworthy details|The hotel Lotte has a very friendly staff and very helpful. Great hotel! If you are planning to visit Ho Chi Minh considered staying at the Lotte. It is good to have always some cash with you. You can pay many things with Credit Card but in many places cash is preferred. You can withdraw local money from almost every ATM in Saigon.

Lotte Hotel Saigon is a stylish five-star hotel that left us with unforgettable memories. The magnificent Presidential Suite and the exclusive lounge services for executive rooms were exceptional – but what impressed us the most was the friendliness and dedication of the staff. The lounge services were outstanding, with a special mention to the wonderful team: Emily, Veronica, Tanya, Nancy, and Mia. Their service attitude was superb, and Emily in particular deserves heartfelt thanks for her excellent advice and outstanding service mindset. We would also like to thank the reception staff and the restaurant team for their attentive, thoughtful, and friendly service. Everything was simply flawless. The hotel’s service quality was so high that it is difficult to put into words. We have stayed in many excellent hotels and rooms around the world, but the service at Lotte Hotel Saigon even surpassed the standards we have experienced in Dubai. A truly wonderful experience – one that left us speechless. During our long journey in Vietnam, we will most certainly return to Lotte Hotel Saigon again.

My stay at Lotte Hotel Saigon was truly exceptional! 🌟 The festive Christmas decorations were absolutely stunning, creating a wonderful atmosphere. The rooms were spotless and comfortable, the service was impeccable, and the location is perfect. Highly recommend! 🎄✨💖

What a huge disappointment. I stayed at the Lotte Hotel in Hanoi last year and thought it would be comparable. It most definitely was not. This hotel feels very old and dated and neglected. My window was extremely dirty and the room felt like a basement for some reason. The bathroom was also old and dated and the shower drain did not drain well. The room quiet however. The service at the reception desk as well as concierge were very professional and polite. The gym was small but very satisfactory. I did not utilize the outdoor pool but it looked nice. The location of the hotel is ok but on a busy street. The street was not nice with potholes in the sidewalk at driveway of the hotel. I definitely would not stay here next time i visit.

Great hotel, especially if you get the Saigon River view room. Lovely atmosphere and exceptional staff. Location is so convenient and walkable to few main attractions, bars, restaurants and not to mention right on the Saigon river which makes for a lovely stroll. Have stayed here twice and will be my go to when I am back in Saigon.

I had a wonderful stay at Lotte Hotel Saigon. The staff were incredibly kind, attentive, and always made me feel welcome. In particular, Pinky, Tanya, Nancy, Rachel, and Ailee were exceptionally friendly and helpful throughout my stay — their warm smiles and professional service truly made a difference. The overall experience exceeded my expectations, and I would highly recommend this hotel to anyone visiting Ho Chi Minh City. I’ll definitely come back again!

I have recently celebrated my wedding here. Even though it was a rainy day, we were very well taken care of by all of the staffs. All of our guests were extremely impressed by the location, great food and first-class service. At the end of the party, service staffs would pack the extra foods for guests to bring home. The dome in the garden provides a unique experience for couples wanting an outdoor, intimate wedding but fear of rains. My husband and I visited several other 5* locations but as far as we were concerned, Lotte Hotel provided the best wedding benefits. The complementary wedding suite was also very nice. It was such an unforgettable experience!