Louis Vuitton Clearfork

My sales associate Janiyah was so sweet. I’ve been to this location many times but she is by far the nicest one I’ve worked with. She definitely made my experience so much better! And I’m definitely glad she talked me into getting the charm.

I have been to this location multiple times. Vanessa is the sales associate, she is awesome, the best! I text her about one of my bags… high rise it was peeling by the back zipper. I took it in and they replaced it with a new one! Super happy with my experiences.

Amazing store. Has a great selection of perfumes and very friendly staff. Highly recommend.

Purchased a gorgeous sky blue wallet here yesterday and my sales associate Tram was absolutely amazing! She helped me pick the right one for my needs, was super personable and funny. Definitely will be back and only going to her!

Was disappointed with Sarah’s lack of interest in helping me navigate and locate my original invoice on line to return an item. For your information , Sarah, by calling client services, they can easily find and email the invoice in a matter of minutes. She could not care less and her customer service toward me reflected her disingenuous attitude. I have always had excellent relations and services in every other store. Sarah stated she was in management so hopefully she can receive further instruction in improving her customer relations.

Fantastic store! I felt very much at home here and the people were very friendly. Gabriel was the best as well! It was extremely friendly, professional, personable, and knowledgeable. This is one of the best designer stores I've ever been to!

Subject: Concern Regarding Damaged Louis Vuitton Handbag Dear Louis Vuitton Customer Service, My name is Sheila Shaw. I am writing to express my disappointment regarding a handbag I received as a gift and brought into your store due to a buckling issue. The bag, which retails for approximately $3,400, is only three years old and has been well taken care of. Despite its excellent overall condition, the structure began to fail, and I was advised it would be sent off to determine if a repair was possible. Unfortunately, I was later informed that it could not be repaired, and the flawed product was simply returned to me—without any offer of replacement or alternative resolution. Given the premium quality and reputation associated with Louis Vuitton, I find this experience extremely disappointing. I would not expect this kind of deterioration or lack of support from your brand, especially when lesser brands often offer better post-purchase care. I am requesting that someone contact me to discuss next steps. Whether it’s a replacement or another form of resolution, I believe something should be done to address this matter appropriately. I look forward to your response. Sincerely, Sheila Shaw ⸻ Would you like me to help you find the correct email or contact form to send this to?

Purchased online and went to pick up my order in the store. There were many associates that were on their phone. That’s not a good look for the store. Do better.