LOUIS VUITTON La Rinascente Milan Duomo Store

Had a great shopping experience. I’m excited to wear the bags. They have expensive Inventory. There was a line the first day but it was during the late afternoon rush and was not longer than in the states. Umberto helped with the purchases; he was very nice. In fact all the associates were nice and helpful. It’s a busy store but they try to help as promptly as possible. Look forward to going back on the next trip to Milan.

Yesterday (10.12.22), around 8PM I’ve visited LV in La Rinascente. I’ve chosen female wallet, during payment procedure we had some problem with credit card, so we decided to split the payment into two. Seller said that it is possible when I use the same credit card. We have proceeded the first payment, and I said that the problem in my opinion was with the single limitation of one payment and we have proceeded the second one. After that seller said that i made a mistake, because I used the same card for both payments and he said that I should use twif cards and he cannot sell me the wallet. This is the first time when somebody has a problem with spilt payment. After that he went to another seller (woman) and asked about something, they came back together and she said that she will perform online refund. During the whole situation the staff wasn’t kind, had sarcastic smile and were not willing to resolve the issue which they created by themselves. English language of the man wasn’t sufficient but he clearly said that I should use the same card for both payments. In the end, now I don’t have money neither wallet.

The DUOMO Milan LV is the worst LV sales experience. They were not very welcoming, rude with frown face. They didn't like if we ask question and ask to see the bag, eventhough i bought several stuff. I Would give -10 stars. LOUIS VUITTON in Duomo Milan should reselected their staff.

Very large department store with every brand you can imagine.Visite the Dome and afterwards shop there.

Absolutely unique customer service ! Amazing scale of products in a store, there are three floors: for men, for women and travelling, you’ll definitely find something you like 😌 Sale assistent didn’t push us into buying any of the products, he kindly asked if I’m sure I want the bag cause I was hesitating a bit however thank you again Andreas for helping me choosing my dream bag !! ❤️ On 14/8/2021

By far the worst LV shop experience. Sales not tracking sequence of customer, served those came later. Sales has conflict between each other, they pushed other to deal with customer (just want to stay a side to play handphone). Exit is blocked, and customer needs to move the barrier aside. After stepping out, security ask us to move the barrier back. Lol.

Our fav place. The SAs are friendly. We went there a lot and we have our fav SA there. She is very helpful with our purchases. She also helped reserved items for us. We love her.

My daughter got her nice monogram 20speedy & wallet matching! Well everywhere is like scanner but we found Milan is better than lots of place to get a nice bag same as Chanel!