Lourse Warszawa

The lady who served us was extremely kind and pleasant. The cakes look beautiful and very appealing, but the taste didn’t really match the presentation. They weren’t anything special, and the price doesn’t quite reflect the quality. Still, a nice place with lovely service.

I had a dissapointing visit to your cafe recently. After placing my order with a staff member named Evac (who was wearing a pink blazer and I believe is the manager), I set up a small tripod to take a personal photo (not a video) in a corner against a neutral background—just a wall and a vase, with no interior logos, no people, or sensitive areas in view and I was told it wasn't allowed. She only backed down when I clarified it was for my personal picture. The whole experience feel unnecessarily restrictive and created an environment of unwelcome surveillance rather than relaxing cafe experience that I was hoping for. As a paying customer, I believe it's reasonable to expect to be able to take personal photos in a public-facing establishment like a cafe, especially when it's done without disrupting others. This incident, which seemed to be based on an employee's personal discretion rather than a clear policy, significantly marred an otherwise pleasant outing. I hope you can provide clarity on your official policy and ensure consistent training for your staff. I insert the picture that I set for my tripod to take my picture 👇🏻. I mean can you see that? 🐸 Replied to the comment: I choose a solid wall as the background to protect customer privacy. Before making assessment, please take a look again at background images that I inserted. As you can see, it was impossible to capture anyone in this setting.

The selection of pastries and chocolates was delightful; I would certainly recommend them. Double espresso amazing

worst dessert of my life. coffee with holes from a coffee machine in a hotel of this level is a disgrace. the coffee quality is worse than starbucks, tastes like the one in the gas station machine 🌚

The location is inside the hotel, just off the main lobby. It's very small, with a limited selection, but the staff was nice and the few items we tried were yummy.

Small cafe in a hotel just in the heat of Warsaw. Pleasant staff, tasty desserts and tea 🍵, modern interior and prices ;)

Very kind staff. The pastry’s are excellent so you should try.

Beautiful place, sweet’s are one from best in Warsaw. I m in love with the decorations here, elegant and luxury.

Lourse is the essence of elegance and good taste, both figuratively and literally. Cakes they prepare look like little works of art, like something from a movie about the highest spheres of society. And, in fact, you won't find a student with a laptop drinking americano here or a bus driver taking a break. The rich and the famous of Warsaw sip coffee in the lobby of the Raffles hotel, being served by smiling and courteous waitresses. Prices here - you wouldn't really know, because the sweet masterpieces bear no pricetags. Just give them your card and try not to think about it too much. Perfect place to take a lovely lady for a pre-date or a future employer or business partner to impress him or her with your impeccable taste.