Love, Bonito JEM - Women's Fashion & Clothing

I visited this store today to buy clothes, and I absolutely love this white shirt! The staff were very friendly, especially Cindy — she speaks great Chinese, helped me tidy the clothes, and was very attentive. I also want to thank the lovely receptionist who speaks Chinese; she’s beautiful and patiently communicated with me the whole time. Thank you for your warm help — see you next time!

I have visited this outlet many times and I’m very impressed by the service I received today. Wang Wen has been really attentive and even provided recommendations on how to style clothing. I was going to purchase a display item but Wang Wen actually told me not to get it because there were loose thread. Instead, she helped me to pair another set for me knowing my concerns. I really loved my experience here today. Thank you everyone at LB@JEM.

Highly recommend Wang Wen of Jem Love Bonito. Excellent customer service and professional advice given for my Partner’s wedding. She was patient, professional and gave very good fashion tips and advice for my event and I really appreciate it. I am a happy customer and Wang Wen deserves to be recognised for her efforts. Please reward her or promote her. Thank you very much Wang Wen, you will go a long way.

Darweena is so professional and sweet . I love her service! She recommended me tops and pants for my photo shoot and my upcoming job. Instead of getting a to and bottom , in the end I had 5pcs 🥰

Excellent shopping experience. Served by Siva who passionately recommended clothes to me and also very friendly to help me do my IG story. Lb is fortunately to have such a good staff. The clothes are always trendy, comfortable and easy to wear. Price point is friendly. Repeated customer.

Please avoid this outlet. Particularly because of this staff, acts like she owns the shop. Never seen such rude person working in retail shop before. Avoid store like the plague, while you can.. Had a great day but mood totally ruined by such a creature. Had good experience all the time visiting other brands but this has to be the worst experience I’ve gotten from a retail store. Absolutely disappointed and hope your management can fix and teach how staffs should act towards customers and provide necessary customer service training.

Just wanted to say a big thank you to Nasha and Elly for styling me today! 💕 Both of them were super sweet and patient, and I really loved how they picked out and recommended work outfits that suit me so well. They gave me so many fresh ideas on how to style my pieces, and I walked away feeling much more confident about my work wardrobe. Appreciate both of you for making the experience such a fun and enjoyable one!

Had a nice experience shopping at LoveBonito. Staff helped to get different sizes when asked. When purchasing, I requested for new items, one of the pieces didn't have new in store, and Siva assisted to check for online availability. She also helped to share other color options for pieces that I liked. Overall very attentive and great service. Made my shopping experience great. Thanks Siva :)