Adriel Brandt
Google
Out on my daily jaunt for my mental health, I am pushing myself and my low-powered electric scooter through the door of Lucky's Books when I am of a sudden accosted by the Lucky on duty, who says to me, Do you have a lock for that? I do not, I reply. You cannot just traipse throught the shop with that thing, the Lucky admonishes. I do not say, I was not intending to. Instead, I freeze; I gesture weakly towards the nearest shelf, and timidly I say aloud, I was just going to grab [a certain title]. I have barely taken a step toward said shelf when the Lucky on duty cuts across me, brusquely saying, I will grab it for you. I have left, for the record, my electric scooter ironically sitting where a welcome mat might be in a different shop. Presumably this careful employee is worried I might breathe wrong on the merchandise; in any case, the product is seized and rung up. That will be [the price], the Lucky says. Stunned by this encounter, I can only hand over my $20 bill and say, Thank you. And sorry, I say, about the scooter. The Lucky on duty only glares at me. Possibly they are envisioning a near future where they must go on their hands and knees to wipe up the dust of my electric scooter's clean and dry tyres from the store's grey vinyl flooring, maybe to find a speck of dirt from Urban Source next door, or Pulp Fiction down the street, which businesses had been happy to see me moments earlier. Ultimately, nothing more is said and I back out of the store, chastened, with my product but without the pleasure of having browsed the shelves of a beloved bookstore.
As I say, while other businesses do not keep the same standard, it is the cold shoulder and abrupt manners that caught me off guard rather than the previously uncommunicated rule, which while reasonable enough, was certainly not enforced the previous half dozen times I have patronized the business to be greeted by friendlier Luckys. In the future, I will walk or roll on by if I see this Lucky on duty again, but as nobody can work seven days a week, I yet look forward to more friendly browsing at this delightful gem of a bookstore.