Myicia W.
Yelp
We came to this bowling alley expecting a night of laughter, community, and simple fun. What we got instead was something I'll never forget -- not because of the atmosphere, but because of the racism and humiliation we experienced at the hands of the manager, Mark.
We had a reservation. The cardholder -- the person who made the reservation -- was physically present with the same card on file. Every box was checked. There was no confusion. No discrepancy. And yet, we were denied the lanes we had booked in advance.
The reason? According to Mark, there were "suspicious circumstances." He refused to elaborate, refused to look us in the eye, and refused to treat us like paying customers. Instead, he treated us like criminals -- accusing us of trying to scam the business. There was no basis for this. No justification. Just thinly veiled prejudice that felt all too familiar.
It's hard to describe the quiet hurt of being turned away in front of your friends, knowing full well that if our skin color had been different, this likely wouldn't have happened. It's harder still to explain the shame that doesn't belong to you, but is forced on you anyway.
This wasn't just about bowling. It was about being made to feel unwelcome, unwanted, and unworthy -- in a place we came to spend our money and our time in good faith.
I hope no one else has to experience what we did. No one should have to carry the weight of someone else's bias on what was supposed to be a night of joy.
Until this place reexamines its policies and its people, especially those in leadership, I cannot in good conscience recommend it to anyone. We deserve better. Everyone does
