Andrew G.
Google
The selection of luggage was excellent and the website was very user friendly, but what blew me away was my experience with customer service; I was able to speak with a knowledgeable professional right away and got everything I needed taken care of in under six minutes. It's easy to see the competitive prices and benefits (no shipping, etc...), but you can tell they really value your business and strive to make you a repeat customer. Even though my luggage just arrived a few days ago, I'm shopping right now for some last minute gifts for friends and family.