Luis Munoz Marin International Airport

It’s an okay airport with proper amenities but can get very busy during the cruise season with the ships pouring passengers into the airport all at once so many that you have find your way in between people standing almost everywhere. There are no smoking signs everywhere but nobody cares. Not a lot of seating areas at the terminals unless you pass the security checkpoints. Rental cars are all nearby, takes a bit of time to get a car even with reservations as it is usually busy.

Arriving at Luis Muñoz Marín International Airport was a good experience. The airport was clean, organized, and easy to get around. Signs for baggage claim and transportation were clear. My luggage came out quickly, and the whole process was smooth from landing to exit. A nice first impression of Puerto Rico!!

Arrival and departure at the airport went pretty smoothly without any surprises. It's a big benefit and this is basically the same as every other airport in the United States and there's no need to deal with all the international challenges. The only frustration is that the signage to the car rental is pretty poor. If you're coming from terminal B then basically you have to walk around the entire airport to get to the entry point which gets you to the local car renters. Some of the other cars are off site. But once you realize that you have to walk around or walk across the traffic, then the nearby car rental is extremely convenient versus the airports where you have to go off-site for all of them.

If you’re checking a bag, you must go through USDA bag inspection first before airline check-in. The inspection line is separate, located near the convenience store and Lost & Found area. A lot of people (us included) waited in the airline bag-drop line, only to be told to go back and do USDA inspection first, then return — super frustrating and a huge waste of time. Make sure you inspect your bags first, then check them in. Would’ve saved a lot of confusion if this were better signed.

decent small airport, flew during christmas time so it was very busy. lots of delayed flights and people sitting on the ground. wish they had more seating available. there were a few good food options

Excellent people and airtpor easy to navigate. Kudos to the Rental car agents. Clean and vivid ambient.

Runs very smooth and efficiently any staff so far better be for the airport or the rental service are very friendly and helpful just very small which really makes the whole entire waiting process for what it is that you have to do lethargic

My husband and I missed our flight this morning because of something called USDA. I have flown to many countries and back and never had this issue! Anywho, be prepared for this, you have to go to a completely different line to have this done and scan your bags for any goods. Then you have to go to bag tag and drop off. This is ridiculous and very time consuming. There needs to be a better process for flying back to US from PR airport.

I have been in this airport twice, and both times have been smooth. It also helps that it's 10-15 minutes from where I was staying -- airport proximity doesn't get much better than that. Get any closer and you usually won't be surrounded by many exciting local bizs -- it typically gets pretty industrial. Anyways, the TSA line was visible from the outside, which got me kind of nervous. But then I realized one was for the ID check, and then there was a TSA line. It ended up taking about 30 minutes... two TSA checkpoints were open, but it was still moving kind of slow overall. Once getting through there, it was cool to go through a shop -- I wish I had more time to explore the colognes though. There was also a conveniently located food court on the way to my gate. I needed a fork for a leftover salad, so that worked wonderfully in my favor. Getting on the plane was a breeze... and we were off! No big complaints here.

Just another airport. Unfortunately took the first ever flight by frontier from Barbados to Puerto Rico. Had severe delays with the luggage, however service was good and immigration wasn't that bad. Surprisingly the line for US citizens was longer than non US citizens.

Extremely long TSA lines around noon, it took us approximately one hour and forty-five minutes to check-in and get through security and the USDA. Food/drink options are limited with long wait lines and mostly rude employees. Furthermore, there is major incompetence in the Southwest Airlines staff. Our flight was delayed for 11 hours and then cancelled at 12:30am (Midnight), when we left to retrieve our baggage there were multiple thugs hanging outside scoping out women leaving the airport. Zero security or police presence around these hours and a very high crime rate in this area (1 in 15).

The easy transition coming in from my flight as well as leaving. they have done some upgrades to the shops and duty-free as well as some areas. The experience was a good one no long lines at my travel time was very smooth TSA was as well quick as they had a lot of personnel.

Don't even bother, this was such a miserable airport, I'm suffering a cold worse than Covid19. Amigo, why are you freezing us? W the skyrocketing price of electricity it made no sense to have so much AC it was like an icebox. I wore a wool Merino sweater, a cashmere cardigan zipped to my neck n a winter coat n I was shivering it felt like 35F everybody should know the cold causes lowering of your body temperature, shivering n lowering your resistance to infection as bacterias are everywhere. If I was shivering for a few hours it would survive but 8,9 hours because of sleazy AA kept on changing gates 9 times n delaying I thought I'd have to sleep at the airport. I can tell you this was the last time I cruise fr this port, flying here is impossible n inconvenient why cruise out of here? Just cruise out of beautiful Miami or Fort Lauderdale. There were so few restaurants here n the food was lousy.

This airport two terminal one for jet blue which I used and then terminal b for every other airline that comes in. My family used delta. Now I knew because my flight was early I will arrive at least fours hours before them. So I waited. Originally I was just going to stay inside jet blue but I wanted to get my suitcase. So I went downstairs to baggage claim. It was a slight walk to get there. I went to get something to eat then I wanted to sit but there's nothing in terminal b, that wasn't occupied by someone. So I went back to the jet blue terminal and was getting ready to open my sandwich but then a young homeless person came back inside and let's just say I decided to go back to the place where there was more people around. Everyone was nice with directions to bathrooms.

One of the more chaotic airports but kinda the only option when flying Delta in/out of Puerto Rico. The best part was the views upon landing. I could look at that all day.

This was our first time traveling to Puerto Rico. This is a medium sized airport. The airport is clean and pretty easy to navigate. The airport offers several duty free gift shops as well as restaurants and coffee shops (yay Starbucks)!! We easily went through tsa. We had pre check but at this time so lines to be seen which was surprising for 12 in the afternoon.

An airport is an airport. No bells no whistles just safely and successfully getting me from point A to point B. I will say that the portions at the Margaritaville airport restaurant were huge.

San Juan international airport, is clean , and bright with a friendly staff. You have all of your usual duty free shops, for picking up last minute flight needs or souvenirs. These shops have a large variety of clothing, hats, snacks, chocolate and decor. Other shops have your duty free liquors. The airport itself does its job, and seems to run efficiently. This airport isn't super big, but could definitely use a few more bars to spend time before or between connecting flights.

Navigating the airport here is not difficult. What you need to know is when you enter the airport you must take your bag to the inspection for agriculture and products like that. Once you pass your back through inspection, they give you a sticker to go on your luggage. Then you can proceed to the gate for check-in. Many make the mistake of going all the way to check it out first take her bathroom inspection and you have to leave the line at the gate. Check in to go get your bag. Inspected wasting lots of time. Once you enter the TSA line, it's pretty lengthy. You'll get to a point when you will pass to an open area where they will be walking a drug sniffing dog to see if you're carrying drugs. Rest of the airport is pretty straightforward. It's not a huge airport but they do have a number of Niceville stores for your last minute souvenirs of course at a higher price.

Airport was easy here and waiting for TSA was nothing compared to Miami I found. I had made reservations earlier so I just walked in and printed my ticket. Went in through the line and was at my gate in no time. It left enough time to stop at the shops and buy gifts for people back home and to just look around. What I found what was amazing was that to kill time they have people with doggies walking around that you can pet to help with anxiety,stress, or just the simple fact of loving animals like me. I had to pet all 4 dogs and enjoyed every minute of it. Before you know it, it was time to get on the plane and go home. Trip and flight went smooth and well

This is a medium size airport that was easy to navigate and was not overwhelmingly busy. It only took me about 15 minutes from walking in the front door to arriving at my gate! Just don't forget to run your bag through the USDA inspection before going through security. Airport staff were friendly and bathrooms were available and clean. The only drawback here is dining options are fairly limited. We were traveling on a Saturday morning and breakfast/coffee options were limited.

I have been traveling nonstop since COVID-19 (a different state or island each month) and Southwest Puerto Rico has the most enthusiastic, kind and funny individuals working for them. Each person I came in contact with was an absolute gem of a human being. I didn't want to leave San Juan and ending my Puerto Rico journey with these kind humans made it even harder to depart the Island. In addition to the Southwest Airlines employees, staff from the USDA, TSA and even the DOT were so helpful and kind.

I fly through here all the time now that my current unit is in PR. This isn't a bad airport. It's medium sized and the traffic generally isn't crazy. I've only ever used the pre-TSA lie so can't comment on the security line though it has looked pretty crazy at times. You have to pass all your luggage through the easy customs process. It's just a big machine and there's 2 of them. Sometimes the lines for this gets a little long but it moves pretty quickly. My only complaint would be the restaurants, they're not that good. Especially that new ramen shop-it's terrible but the mini-bar is cool. And there isn't enough power outlets. If only they'd build a ton more power outlets throughout the airport this place would be much better.

Normal airport, easy to exit and navigate through. However, if you are flying out, that's another story. You have to pre scan your bag and get it tagged before going to retrieve your boarding pass and checking your bag. Pretty quick process, but it's not as clear to non locals. The security process, is a walking advertisement for those thinking about getting Clear or TSA pre check. This is the longest process in this airport. Please allow yourself more than enough time before your flight leaves. I think it took almost an hour to go through. Once on the other side you are dumped straight into the duty free shops. This is super convenient. For early flights, eat before you leave, as there are only 2 food places open early.

We took an uber to the airport at 6:30 am, and got there in only 10 minutes. This airport is so conveniently located to the actual city. Our first step was putting the luggage through the agriculture check to make sure you don't bring any plants or animals back with you. I did think it was funny that there were pictures of ham sandwiches with a big X through them. There was no wait to put our luggage on the conveyor belt there. The security line moved quickly. It is so nice to travel to SJU without a passport - all you need is your US drivers license. After security, there was a short walk to our gate. Not a whole lot of options in the morning for breakfast. We never passed a food court area. We decided on starbucks since we needed coffee and breakfast sandwiches before the 3 hour flight back to Jacksonville. This line was very long and took about 45 minutes total to get our order. Restrooms were clean and had lots of stalls. Free wifi. This was a small airport and everyone seemed happy in tropical clothes and hats going/coming from vacation.

Jajajaja.... That moment when you're asked to call in to work & fly to PR for a day & a half of fun & you say yes.... Uhm.... WOW!!!!! Thank you so much for this... (hearts)... You made my weekend freaking AWESOME!!!! .... This didn't beat DR well almost... but amazing!!! Loving my life & my choices. The airport brings the island fun when you land & when you leave! It actually makes you not want to leave!!! Jajajaja.... Everyone helps you get boarded quickly... But in good company even an airport in the desert is fun.... Flying to PR then this is your go to airport... :))))) Que rumba Dios Mío !!!!!!! Jajaja..... I'm still dancing!!!!! Lol

San Juan's airport is convenient, clean, and compact. It's easy to find what you need and not get lost while looking for it. The ride share is located in front of terminal 1 (Jet Blue baggage claim) and it takes less than five minutes to get a ride. The airport is safe and doesn't have your typical fast food options. Be sure to grab that last guava pastry before you head on back home. If you're looking to rent a car- the rental car dealers are located across the airport. They're within walking distance. I've rented a car plenty of times. Depending on the time of year, you might have a long wait to get a car. Be prepared. If you're staying in San Juan and only San Juan, renting a car isn't needed. Rideshare on the island is popular and safe. Enjoy Puerto Rico and have fun!

As far as airports go, Luis Munoz is OK in my book. Lots of spots to sit, a few to eat at and lots of light. The only thing I really didn't care for is that Silver Airways parks its planes on the other side of where the gate is located, so we had to walk a fair bit down hallways, stairs and even outside to get to the plane.

Arrival - was a good experience and really easy. Upon landing, I made my way out of the airport and picked up an Uber in the designated rideshare area. It is a pretty intuitive airport but I just followed the signs and had no problems getting around. My partner was in San Juan for a conference and Puerto Rico was on my bucket list so I just had to come visit. I flew in solo and we had a wonderful vacation after the conference and we flew out together. Departure - For our return flight, we took took an Uber from the hotel and it dropped us off at the designated spot for our airline. All passengers have to go through the US Dept of Agriculture (USDA) inspection and screening process prior to going through securing. Luckily there was no line or wait when we arrived. Me made it easily through the USDA screening and headed toward our gates. We both are TSA PreCheck so we breezed through security. We allowed three hours as recommended but had plenty of time. Our departure experience may have been different if USDA was backed up or if not PreCheck, or even if it was just more crowded. I think we got lucky with the time and day. I spent most of the excess time looking through the shops, picking up souvenirs, and grabbing us some coffee, snacks and water. SJU - Luis Munoz Marin International Airport, is a small International Airport that is easy to navigate and was a great experience all the way around.

Airport is nice and clean the line can get backed up at TSA get here early lots of places to buy and eat at and pass time while u wait , bathrooms were clean but I didn't understand why they don't have toilet seat covers lol

Super clean airport with lots of food options, both standard American and more traditional Puerto Rican bites. This is an international airport so there is lots of traffic throughout the day. However, the wait is never long. One thing I really appreciate is the water fill stations. You're not allowed to carry a full water bottle through security but if you take an empty one you can refill it at the water stations and it'll save you the up charge of buying a bottle there. I had a delicious latte from a local coffee spot within the airport and it was delicious. There were not many milk options but the coffee was fresh and tasty.

Apparently you're not allowed to bring certain food items back to the mainland. You have to go through the USDA screening where they took my mangos. I asked if I could eat it before going through TSA and they told me no. Once they take it they can't give it back. There were no signs (at least in English) warning me. I had time to eat them before my flight, so that sucked. The TSA Pre-Check lane was deserted. We stood there for a moment waiting for someone to come but we just went to an attendant and they checked us in. Should have been a sign to guide us over there. I guess they don't get many Pre-Check flyers to operate that side. Other than that, no issues. Everything went smoothly.

Very Clean airport. There are shops all over, along with plenty bathrooms. That are Very clean might I add. My flight got to the airport a little early, so i got to walk around a bit . It was a very nice experience, and I definitely recommend flying in or out of this airport!

Airport is pretty big. Spanish and English. Very easy to navigate which is nice. Employees are helpful.

We were leaving on Saturday afternoon, but we got here five hours before hand and it was crazy busy. Just know when you come here and you're leaving to go home, know that you have to go through USDA inspections first before you can even check in you have to get a pink sticker. The pink sticker is basically letting them know you cannot take any pork products of any sort home back to United States. No pork meat, pork fried rice, no pork sandwiches, no blood sausages, no Chicharrón. It's a medium size airport, so it's easy to navigate your way through here but it does get really, really busy and there are more than one inspection spot. Going to the mainline for security check can take up to an hour, so do you give yourself a lot of time. To get through at peak times, it took us an hour to get through security. Make sure you take all liquids and any food items and electronics out because they will stop if you don't. Lots of places that you can pick up food and water and the people work here are friendly enough.

Traveling in and out of PR for work has been pretty easy. Airport has always been clean and orderly during my visits. It seems like the staff keeps up with everything, especially with the amount of people coming through here on a daily basis. Maybe its just me, but their Duty Free section is ginormous and there are also satellite DF locations throughout the terminal in case you forget and don't want to make the hike back to the main area. The last visit, I had the pleasure of renting a car for transportation, but all the rental companies are just across the way in a parking deck. Super easy to get in and return the car on the way back. My only gripe about it was when returning the rental car, there's a place where you enter and have the spikes for security, but it's on a ramp! Luckily we were able to drive on through, but I wonder how many close calls there have been when rolling back.... Rental car return aside, the airport here has been okay and convenient to San Juan... I'm sure a lot of people use this airport (other than for work) so hopefully soon I can use the airport for vacation instead of the opposite.

Very nice airport smooth to navigate. The only issue we had was waiting a long time to get our stroller for the baby

I have never had any issues with this airport when I do my travel to Puerto Rico. The customer service have always been great. The TSA lines have always been organized though at times have been slow to the amount of people travelling. One thing I don't like is the car rental center. Crossing over to it is kind of dangerous as you have to cross the street and there isn't like a dedicated crossing for it. Otherwise, not a bad airport.

The airport is a mid-sized airport. They are limited on food and restaurant options and will have long lines before closing. The chairs aren't that comfortable. It is a pretty easy airport to navigate.

Drop off at departures is a fiasco. We have TSA precheck so that helped immensely. Regular TSA had incredibly long lines. Food here is nonexistent, everything here is geared towards alcohol and tobacco. Not enough restrooms, lines for the women was ridicules.

Just arrived at SJU, very nice airport until we went for some food. This airport will rip you off, ham and cheese sandwich, $12.00 a freaking hot dog $8.00, a bottle of water 16oz., $4.25. Shame on the owners to rip off both the island natives and all the tourists that travel to this island. That same bottle of water, is $1.00 anyplace on the island. Awful airport experience.

I have to compliment the coffee shop Gustos Cafe in Terminal B. This cute shop has a lot of coffee options, pastries, and snacks. Tables are in the small cafe, and WiFi is available. While waiting for the plane I got a 4 oz Expresso and added a little milk and sugar. I enjoyed it so much I went back and got another! Each was $4. My friend ordered a delicious 12 oz Iced Latte with milk and hazelnut syrup. It was $7.50

This is your average airport experience minus Wifi. Gaily large in size, this airport is located about 15 minutes from Candado which is the area I stayed in. Per usual, the airport is accessible my mass transit. Ride share is limited in San Juan but Uber is available with the average cost from Candado being anywhere from $15-$25 based on demand which is stated in the app. Gates are average size in comparison to NY JFK and duty free options are fairly similar. Facilities are clean for the most part. The biggest drawback is the he fact that you have to pay for Wifi which is available in about 3 increments: 3 hr $4.99, 5hrs and all day.

This airport is small and quaint. Easy to navigate. Many options for food and drinks. Souvenir shops as well. Only odd thing is before tsa you have to go through USDA for checking your bag. It is located at the front of the arrivals for departure area. You then can proceed to check your bag with your airline. Nobody will tell you this until you get to the front of the line. You then have to go through TSA. Lots of checks to exit PR!!!

Small airport, everything is within walking distance. We landed around 4 AM, it was very late, every shop was closed. In covid time- you need to fill an online form which can be shown before exiting the airport. it is a must or spends some time at the airport in filling these. in the pic you can see, officials are there for the covid check. * We landed at T-A and walked around 500 meters to the Uber designated area. even at late-night, uber is easy to find and it's not expensive and it can be trusted. * Wayfinding and map displays are weak at the airport. Landside dining options are limited, and those airside are based on large fast-food chains. The lack of free WiFi is poor. * duty-free shops or dining option- all are closed after 10-11 PM. not much option. * while catching returning flight to mainland USA- you need to inspect all luggage items through the checkpoint. they put some color code stickers on your items, which is a must before baggage check-in. * All the terminals are within walking distance. * At the airport you will find around 14 different car rental companies, but we had booked at Routes, so it's a shuttle away from the airport. * Rideshares like Uber can pick you up at the designated area on the ground floor of Terminals A and B. We did not face any issues but you know every experience is different. right? my review is based on my experience. Both flights (departure/arrival) - it was late-night so in pictures, you won't see crowd or open shops.

What a great easy breezy airport to go through. It's big, but no transportation required to go from Terminal to Terminal. From check in to arrival at the gate was no problem. It might have helped that we had carry-on only and were TSA/Clear approved, plus we checked in online for our United flight. Maybe that's why it was so smooth. As you walk-in into airport there is a sign for USDA Agricultural Checks.. You only have to go through that if you are checking bags. Another reason to take carry in only. It's so easy, no waiting in luggage, no worrying about lost bags. Food options are great here as are the Duty Free shops. Duty Free pretty impressive. Overall a non eventful trip home.

Been a while since I was last here. Our landing and taxi to our gate was quick and departing the plane too. Nice. It's a small airport. Bags are out quick. Bags are out quick. But the line to check our QR code and covid test is beyond insane. The line to get through is wrapped around the baggage claim. 100 people deep ahead of us. 5-6 staff working the lines. Not ideal setup at all. The line starts around carousel 5 and wraps back around to the other side of carousel 5. Ugh. No rush to get a Lyft at all.

Fairly easy to navigate around the terminal, but they could do a bit of updating, especially the B gate area where I flew in and out of recently. The chairs are wide but hard, there's very few outlets, and there are no tables for working or eating unless you go to one of the sit down restaurants. Prices also seemed to be more expensive than even your already higher airport prices for things like snacks and drinks from the grab-and-go spots. Ticketing, security, USDA clearance, and finding the gate were all a smooth process thankfully, so the harder stuff is thankfully easy to navigate here. Sadly once you're at your gate though waiting for your flight, so the options are limited & not very comfortable to wait in.

As far as airports go, I really like flying into and out of Luis Munos Marin, in San Juan. Sure, it isn't the most modern at all however every employee I've come into contact with has been extremely friendly and helpful. I find that if you are friendly, patient, polite and kind, more often than not, you'll receive the same in return. I used their Clear Service and it was such a breeze. The cafe isn't the most expensive, nor is it the cheapest, but man.. their food is pretty good. I even ordered a puerto rican cornmeal breakfast (cremita da maiz) and it was quite delicious.

It's been a few years since my last time at this airport booked a cruise out of PR & for now it may be our new favorite port to sail out of. Seems like a lot has been upgraded, open space when u exit the planes, JetBlue seems to have its own terminal & baggage claim got a little thrown off by this so read the signs properly. Our bags came out in a timely manner, easy to go out & grab an Uber. We had no issues going through security , aside from getting delayed which sucked for the most part our time at the airport was not bad. We ate at Air Margaritaville since it was our best option, a lot seems to close by 730-8 which I do not understand why it's bad enough to get stuck at the airport not having jack to do is worse. Charging stations need to be fix, added the ones at the Delta terminal are hit or miss since the ubs port are all destroyed & do not work. If u are not stuck here for hours it's a decent airport since u have enough to keep u entertain if u r stuck for long periods u may end bored since too much closes early.

Duty free has to be my favorite phrase while traveling. And SJU has a small but acceptable duty free shop. If you like more mainstream perfumes, it's good for that. The rum and pitorro offerings are smaller than I would have hoped, but you can pick up some nice options. Also, if you need souvenirs, they've got a great souvenir shop in Terminal B. Magnets, shot glasses, candy, and coqui everything. You can get mostly what you need here, though it was light on children's items, so get those before the airport. If it wasn't for the shops, this place would be two starts because it's hot, overcrowded, and their website could be better.

This airport is super small and easily navigable. Just inside the security checkpoint is tax free shopping. It's clean and cool inside the airport, which is nice because it gets hot outside. Outside but on the airport grounds is a I PR statue that a lot of folks, including myself, take a picture with. There's one in old San Juan, but if you don't get there, or forget, you can get that pic in before you head out of town.

The PR airport is centrally located & easy to navigate as it's fairly small. There are several food establishments, coffee shops, bars & shops. Love that the duty free store has coquito! My only observation would be that i've seen the TSA pre-check line closed a couple of times, the lines are not too bad, but I do think the TSA pre check should be available to use, as it's a paid service..

Not a bad airport. Took an hour to get our bags at baggage claim after we landed. We did take advantage of the priority pass member lounge which had a decent spread of food available. Bathrooms were clean and they had a small charging area near our gate.

Flew into this airport from Raleigh and everything went smoothly. Make sure that you get your bag inspected at the USDA line before getting in line to check in your bag as we were directed to that after we got in line to check in our bag at the counter. airport was clean and good signage. The car rentals are a short walk outside baggage claim. There is a taxi stand and staff is readily available to assign you a taxi.

Easy to navigate. I wish they had a chase bank atm but they do have an atm. ONly charged me 5 dollars to use which isn't horrible. The taxi set up outside is super organized and CHEAP! Made it a breeze to get out of the airport and on to the road. The airport was clean and the employees were decent. Pretty decent as far as airports go

Chaos, endless lines and employees just walking away from ticket counters to chat with someone else, people cutting in line; All of the food vendors are closed by 8pm. The seats at gate 10 were dirty. all of these things and more that make this airport a painful experience.