Anna P
Google
Very poor store policy - BEWARE!!
We picked up a couple of shirts, went to the counter to pay to find out there was a misunderstanding on the price. So we said no sorry, I do not want to pay that price. Well since she already rang the purchase in her till, she said “sorry no refund”. This is ridiculous, because the items did not even leave the store !! The lady claims to have been working there for 8 years yet she didn’t have the key to the till to do a refund?? we don’t understand why she couldn’t reverse the credit card purchase. When we asked to speak to the manager store owner, she said that they are overseas. So basically no one in the city could perform this refund.!!!
In the end, we were stuck with an overpriced purchase . This is thievery!! Zero customer service when it came to fixing this mistake. Won’t be shopping here again.
