Renee T.
Yelp
It was my first trip out of the USA, a gift from my husband to me as three years earlier I almost died from Cancer. He sent me and our two adult children. My son, Seth, age 19 had not even flown on a plane before. So this trip was a big deal to us.
Well, I can't say enough good about Luna & Simone. The owners, Peter and Bernie(brothers) greeted you every morning at breakfast to see if there is anything they can do for you. They both answered all my questions about where to go, how to get there and made sure we had enough to eat before we set off for a day of touring. We were able to walk to Victoria station within minutes and got around easily.
The breakfast was delicious every morning. We had scrambled eggs, bacon, baked beans with toast and muffins and the most delicious coffee I have ever tasted. And my son had hot tea with milk in it the first time.
The room was spotless with three beds and plenty of room in the bathroom along with having coffee and tea available in the room.
Unfortunately the second day my son got sick. Enough that he was running a fever and couldn't get out of bed. Mariam, Bernie's wife, who was at the desk when I went down to explain what was going on with my son, did the most amazing thing, she called a local doctor that they knew who came to the hotel to see my son within an hours of calling him. He was able to give a prescription and medicines to my son and was very kind and then left. Mariam, offered to bring my son more food drinks water anything he needed. We said he's fine and my daughter and I set out to finish the day touring.
When my daughter and I returned with dinner for my son and to see how he was doing, as soon as we walked in Peter asked us how my son was. They continued to see how he was doing and offered any food and drinks to help him feel better for the rest of our stay.
If I ever return to London, I will stay at the Luna & Simone. They treated us like family, made us feel safe, were accommodating in so many ways to help make this special trip even more wonderful. Thank you Peter, Bernie and Mariam.