Lutécia Smart Design Hotel

My stay at LUTECIA was absolutely outstanding! The staff were incredibly friendly, attentive, and always ready to help, making me feel truly welcome. The rooms were spacious, beautifully designed, and spotlessly clean, with modern bathrooms that felt luxurious. I loved waking up to breathtaking views of Lisbon right from my window. One of the highlights was the 24-hour gym – I even managed to get my workout in at 5 a.m., which was fantastic! The breakfast was exceptional, offering a wide variety of fresh and delicious options to suit every taste. Overall, a perfect blend of comfort, quality, and service!

For the hotel: First, you need to put your key in a slot next to the door when you come in or you can't get the lights or the air conditioner or anything electric to work. This was a new concept for us, each time we come back to the room , the room is hot again and has to cool down again. the parking if you are driving is across the street and you have to pay every 4 hours between the hours of 9 a m and 7 p m. there is some place approximately 2 minute walk away to park where you don't have to do that, but we didn't move the car. if you want american coffee go to the first floor bar. there are no wash clothes in the bathroom. The room we have does have a balcony and a large bed that is comfortable.\nAnd there is a refrigerator but it's stocked with items that you can purchase. Restaurant: we ate dinner at the restaurant and the prices are reasonable. the service was excellent and they were very accommodating if you have allergies or a lot of questions. The food was good. We did walk about 2 miles within the vicinity of the hotel.We did not come across any issues. our? Friend did tell us to watch for pickpockets.We wouldn't even know , so we just made sure to have our wallets in our front pockets. We did buy water and some fruit from a local small store. We walked to see the local 911 memorial.

I arrived willing to leave my card on file for incidentals. Reception processed only the city tax and sent me on my way. Later, when I asked to unlock the minibar, I was told to come back down with the card again as noone saved it on the file. ||The rest didn’t get better. There was a constant queue for the lift, and the corridors had an off, milk smell. In my room, basics were missing: no bottled water, a coffee machine with no pods, no conditioner or body lotion, and no iron available for me or any of my colleagues, despite multiple phone calls to the reception. ||Room service never answered. When I phoned reception, I was told to come downstairs myself because a colleague was “busy.” They said they’d call back and didn’t. I ended up ordering Bolt Food just to eat.||What stung most was the tone—curt and unhelpful at every turn. Overall this fell far below the standard advertised. I wouldn’t return and can’t recommend it.||Breakfast was the worse, I went to breakfast once, just to find a pubic hair in the food. Even without the pube the food looked uninvitingly gross.

Room was spacious, nicely refurbished, good aircon and a balcony. Staff were helpful. Breakfast was really good, extensive buffet, lots of fresh fruit and a pancake machine! Really close to a metro stop but I found the area to be a bit dodgy late at night.

This is a typical 4 star hotel in a bigger city! Being a complainer, I honestly can't find any! So 4 stars, as this is what it is. Staff is so kind, helpful and attentive. It is also near a metro station, so getting downtown is easy.

A reasonable hotel close to the airport, just 10 mins in an uber. The rooms we had were clean and functional, however very basic. Even more so than the photos used to promote. The beds were comfortable and as requested we were allocated adjoining rooms. Staff…were there…that’s about it. Neither polite or impolite, just present. We did manage to leave our luggage there after checkout to enable us to go for breakfast before moving to our next destination. A late checkout was requested, however they ask for a fee for this, which seemed very steep. I’d stay again, if nothing else available, or a good deal was found.

Very good price/value ratio! It’s not located in the very city centre, but with an underground it can be reached in a few minutes. The reception was polite and kind, the room was clean and tidy and we had a nice view from the balcony. The breakfast was fresh, plenty of food, we were absolutely satisfied. Definitely worth the price.

We stayed for one night at the tail end of a five week trip. No problems at reception, we were assigned a room on a high floor with a lovely balcony. I was a little taken aback by the posted prices for coffee and such. We had our own supply that we intended to abandon, so we requested a kettle. It arrived quickly and the next morning at O’dark o’clock we enjoyed our final cups as we headed out the door for the short ride to the airport.||No problems, but those posted charges for coffee really annoyed me.