moonm677
Google
From the moment we landed in Malé, the entire experience was seamless and heartfelt. Ali, who received us at the airport, made a strong first impression—helping with luggage, arranging our transfer to the LUX Lounge*, and greeting us with such warmth. That set the tone for what would become a truly special trip.||The seaplane was on time, and we were welcomed at the resort with genuine hospitality. The Sense and Beach Rouge restaurants stood out. Every manager and chef took the time to personally connect with us, often customizing meals without us needing to ask. Zobair and the Beach Rouge team, including the lady host and their food and beverage manager and their dedicated sous chefs, were exceptional.||Jay and Shoukat on the shuttle made every ride a joy—so lively and entertaining. Nesham at reception was amazing with the kids, even surprising them with thoughtful gifts upon completing their LUX Book*. The resort’s library was well curated and inviting, perfect for families.||We really appreciated the beautiful amenities: beach bags, slippers, umbrellas, bicycles—all provided with care and style. The covered shuttle was a thoughtful touch that made moving around the resort comfortable and easy.||The Kids Club was another highlight. It was open, well-maintained, and full of potential. I do wish there had been more structured activities communicated to us, but even so, the experience there was truly enjoyable and memorable for our children.||At the end of our stay, our flight was delayed, but the resort handled it gracefully. They offered us use of the lounge, assisted with our luggage, and stayed with us all the way to the airport. Ali was once again present, making sure our departure was just as smooth as our arrival.||If there’s one small area of improvement, it would be the villa bathroom cleanliness and the suggestion to consider a hose/bidet in the toilet. Otherwise, everything—from the food to the service—was beyond expectations.||Thank you to every single team member at LUX* for making our family trip unforgettable. Your warmth, attention, and kindness will always be remembered.