Luxe At Mile High

Love it here but there are some cons: Move in was a pain. They basically said “here’s the keys, good luck”. Numerous attempts to get working keys and then our garage key didn’t work and they couldn’t get working ones for days. Unfortunately, the building is shifting and it’s only 5 years old or so. Significant water damage around shower. Lots of damage to apartment and had to ask for it to be repaired. Should have been repaired before move in, the unit was vacant for weeks. Paint cracked, baseboards are uneven. Lots of cosmetic issues. Shower doors suck, shower def needs to be renovated. When I inquired about getting it done, they said that’s just how it is. The sealant around the shower is very dirty and discolored. Our floor has chunks missing. The baseboards in the kitchen are super super gross, warped and bubbly. I wasn’t really gonna write a review but I looked at the prices they’re asking for right now, $500-$700 more than my rate. It’s insane, my rate is too high for the quality apartment I was promised vs what I got. Don’t get me wrong, this place is nice but they aren’t 100% honest. Our ceiling is super thin yet they advertise premium construction. I have good and bad feelings about this place. I don’t want to move bc despite the sub-premium construction and lack of repairing my unit, it’s still pretty nice. I’m just worried about renewal and if they’re going to price me out of here. Greystar itself is in 2 lawsuits I believe, so hopefully those get resolved in favor of residents. I won’t tell people not to live here but definitely don’t pay the prices they’re asking for. You can find the same apartments but better for $400-$800 less. Edit: guest parking is $15 which is nuts. That’s gotta change. It was not disclosed to us at any point between touring and signing. I really like living here but they gotta get it together and get with the times. Hopefully in a year they’ll understand that these apartments are nice but not luxury and will price them accordingly. Other buildings in the area don’t cost nearly as much and offer the same if not more, and solid floors. Edit (update on shower area) 7/7/25: My shower began flooding out the bottom so I brought it up with the building manager who took it very seriously. Maintenance left my doors open, giving my cats unrestricted access to the wet caulk - knowing I was at work. I was told earlier that they’d come in the morning after I call them, not an hour after the phone call. Hopefully they’ll fix the baseboards and make the bathroom look like the one I was advertised and signed for. It’s very frustrating paying luxury prices for a building that claims “premium construction materials”. I have been exploring legal solutions to either decrease my rent to match the quality apartment I received, or at the very least, have my apartment fixed to the quality I’m paying for. The desire to renew here is fading. Edit(9/5/2025): the whole fiasco regarding my shower didn’t get resolved. It took weeks of back and forth, numerous requests to redo the poor work, me getting gaslit, maintenance “forgetting about us” when we had scheduled times for them to be there and then getting mad at us because of their poor planning, etc. The list goes on. To say the lease, this has been handled super unprofessionally and terribly. The “finished” work didn’t hold up and the new baseboards have started staining and warping after a few weeks. They’ll do anything but lower my rent. They just let Kylie go, the only leasing manager who seemed to care about the residents. I spoke to Karissa today regarding 3 tenants parking like garbage, taking up multiple spots, holding spots for others and then asked about our parking contract with park m. It seems like parkm, elite towing, and our management all have different understandings of the parking contracts with eachother. Shoulda read the reviews before moving here. I kick myself everyday for moving here. I’ve also noted 3 lease violations on their part, and 2 Colorado statute violations.

Update on Ongoing Issues – June 2, 2025 This apartment complex has been experiencing a major plumbing issue for the past six days. Management issued a single communication regarding the problem four days ago — meaning there has been zero follow-up or updates in the last two days. Currently: Water pressure is critically low. It takes approximately 73 seconds to fill a standard 8oz cup. Toilets are no longer flushing properly in multiple apartments and shared/public restrooms. Elevator 3 has been out of service for three days, with no timeline or update provided. Based on past patterns, it will likely remain inoperable for at least another week. This is not an isolated incident. Management consistently fails to inform residents in a timely or responsible manner when building-wide issues arise. Communication is reactive, delayed, and often non-existent. July 2024 Review Recommendation: Do not move here. Residents deserve functioning basic utilities and honest, proactive communication — this building fails on both fronts.. Like every apartment building, it seems great from a tour perspective. After living here for 1.5 years, you notice things at a different level. Here are the negatives that I have seen during my time here: -Weekly dog pee or poo in the hallways, elevator lobbies, staircases, and elevators -One garage door entry/exit being broken for 3+ months -Hot tub not working on multiple occasions during the winter months and taking a week to fix at times -Broken cardio equipment in the gym; specifically, a Treadmill that is still broken after six weeks. - Entry points not properly functioning and therefore making you walk around the building to a door that hopefully works. - Little kids running around the hallways and pool area at all hours -Large group gatherings of 30+ people with only one resident who actually lives here -Multiple Evictions posted on apartment doors of residents(shows you the type of people that live here) -Packages being stolen from the package room, also an overflow of packages that just make the room hard to even walk in/find your package. All in all, do NOT move here. It is not worth the headache. Two more building are being built in a .05 proximity of this place, I would move to one of those or even closer to Sloans. Update on my review(8/27/2024): -Treadmill is still broken after 11 weeks. -Large gate by the pool has been broken for 4 weeks. No communication on when to expect this to be fixed. -Homeless man was riding the elevator at 4am a few weeks back and then ran into the garage. 24/7 security did not answer. 8/27/24 updated: We actually do not have 24/7 security. The security company they hired only works night shifts. I called the other day in regards to a homeless man sleeping outside one of the main entrances. The individual who answered for the security company informed me they were not scheduled to come back to Luxe til 6pm. I found the homeless man sleeping from 8am-9am on Monday, Aug 26th. Went to the office to talk about it when they opened and they told me they would look at the cameras. Did not expect to hear from them, but would have been nice regardless since I was the one that found him. -Still, do NOT live here

Emilio, the Community Manager, is wonderful. He genuinely cares about the property and the team. When I’m in the office he always has a warm smile and makes me laugh. Furthermore, the amenity spaces are beautiful and really add to the atmosphere of the community. I highly recommend!

I recently toured this apartment community and was impressed—not just with the building, but with the entire leasing experience. Emilio, the leasing agent, went above and beyond to make me feel welcome and informed. He was knowledgeable about the property, answered all my questions with patience, and really took the time to understand what I was looking for. His professionalism and genuine friendliness made the process feel easy. The building is modern, well-maintained, and located in a great part of Denver with easy access to everything. It's clear the management team cares about the residents' experience. If you're looking for a place in Denver, I definitely recommend checking this spot out and asking for Emilio—he’s awesome!

My favorite complex I have ever lived at! Greatest living experience. On-site management (shoutout to Nicole) are amazing. Maintenance team answers requests same day. The leasing office isn't a mess like most other places because things are always running smoothly here! Because things are smooth, everyone in the Luxe community is happy and in a good mood. -Best apt management with action-oriented staff -Very dog friendly -Friendly neighbors -Amenities are top notch (and amenity areas are always clean) -Amazing location for city life and quick, quick access to mountains (1hour 10 minutes to keystone) -Gym is way better than most apt fitness centers -Proximity to Edgewater public market, Sloan's Lake, highlands, and downtown a huge plus

Karisa was absolutely amazing! She helped us with our move into our new apartment and made the entire process so smooth and stress-free. From start to finish, she was organized, professional, and incredibly supportive. Her attention to detail and positive attitude truly made a difference. We couldn’t have done it without her — highly recommend Karisa to anyone looking for a reliable and helpful hand during a move!

Toured many apartment buildings in the area and Kilie gave the best tours! Overall great experience! 8/24/25 update - I have lived here for 3 months and would not recommend you live here for two main reasons: 1. Mold risk Luxe has failed to fix a potentially severe mold risk issue in my unit. I first reported a water intrusion from a wall in my bathroom on 7/9/25. Luxe has not fixed this issue despite repeated maintenance requests. Recently, the interior wall has been so damp that there is mushroom growth coming out of the wall. See photo. 2. Security Consistently, there are individuals inside the building who do not appear to be residents or guests of residents. Luxe has no security guards that patrol the property. This leads to theft and safety concerns. Some other things to know: - most other residents I have spoken with share my view that they would not recommend living here to others. I strongly suspect the majority of the 5 star reviews are fake. For example, look at the 5 star reviews from 2 months before this update. There are eight 5 star reviews in a row praising “Gilbert” and his maintenance work. Just a coincidence? - Luxe gives great tours of the property and the units. Don’t fall for it like I did. For Luxe management reading this, I am happy to update my review based on how you handle this. You have my email. 8/26/25 update - The leasing office and maintenance team made an effort to resolve the water intrusion issue. Changed rating to three stars. 9/13/25 update - Water intrusion / mold issues remain.

I absolutely love living here. Val and the Manager they have made living here very pleasant. Beautiful apartment and great utilities for your money :)

Great place to live! Gilbert the maintenance supervisor is wonderful. The leasing and office team are also amazing. Great location beautiful amenities.

Don't you think it's interesting that this building has been leasing apartments for over three years but there are only three reviews? I'm sure they've managed to get rid of any negative reviews. Drove by there recently and the garage doors are AGAIN broken and blocked by cones. This is a constant problem with this building and never seems to get resolved.

I have had such a great leasing experience here! I have yet to move in, but Nick at the leasing office has been the most helpful leasing agent I have met on my apartment search (and I have toured LOTS of places). I will update my review after move in, however I have no doubt this is going to be such a great place to live!!

Lidija made our move in so easy and smooth. I am very glad we chose this apartment complex. I would definitely recommend to others.

Great complex! I've been there about six months now and really enjoy everything about it. The ladies in the office are so nice too, Lidija was so kind and helpful today when I had a question about my rent!