Luxe At Mile High

I recently toured this apartment community and was impressed—not just with the building, but with the entire leasing experience. Emilio, the leasing agent, went above and beyond to make me feel welcome and informed. He was knowledgeable about the property, answered all my questions with patience, and really took the time to understand what I was looking for. His professionalism and genuine friendliness made the process feel easy. The building is modern, well-maintained, and located in a great part of Denver with easy access to everything. It's clear the management team cares about the residents' experience. If you're looking for a place in Denver, I definitely recommend checking this spot out and asking for Emilio—he’s awesome!

Karisa was absolutely amazing! She helped us with our move into our new apartment and made the entire process so smooth and stress-free. From start to finish, she was organized, professional, and incredibly supportive. Her attention to detail and positive attitude truly made a difference. We couldn’t have done it without her — highly recommend Karisa to anyone looking for a reliable and helpful hand during a move!

Love it here but there are some cons: Move in was a pain. They basically said “here’s the keys, good luck”. Numerous attempts to get working keys and then our garage key didn’t work and they couldn’t get working ones for days. The management tried to make it right later on, so that was cool. The location is alright, the building is nice. Unfortunately, the building is shifting and it’s only 5 years old or so. Significant water damage around shower. Lots of damage to apartment and had to ask for it to be repaired. Should have been repaired before move in, the unit was vacant for weeks. Paint cracked, baseboards are uneven. Lots of cosmetic issues. Shower doors suck, shower def needs to be renovated. When I inquired about getting it done, they said that’s just how it is. The sealant around the shower is very dirty and discolored. Our floor has chunks missing. The baseboards in the kitchen are super super gross, warped and bubbly. I wasn’t really gonna write a review but I looked at the prices they’re asking for right now, $500-$700 more than my rate. It’s insane, my rate is too high for the quality apartment I was promised vs what I got. Don’t get me wrong, this place is nice but they aren’t 100% honest. Our ceiling is super thin yet they advertise premium construction. The staff is 100% fantastic though. I haven’t gotten to see the courtyard yet bc it’s been blocked off. I have good and bad feelings about this place. I don’t want to move bc despite the sub-premium construction and lack of repairing my unit, it’s still pretty nice. I’m just worried about renewal and if they’re going to price me out of here. Greystar itself is in 2 lawsuits I believe, so hopefully those get resolved in favor of residents. I won’t tell people not to live here but definitely don’t pay the prices they’re asking for. You can find the same apartments but better for $400-$800 less. Edit: guest parking is $15 which is nuts. That’s gotta change. It was not disclosed to us at any point between touring and signing. I really like living here but they gotta get it together and get with the times. Hopefully in a year they’ll understand that these apartments are nice but not luxury and will price them accordingly. Other buildings in the area don’t cost nearly as much and offer the same if not more, and solid floors. Edit (update on shower area) 7/7/25: My shower began flooding out the bottom so I brought it up with the building manager who took it very seriously. Maintenance left my doors open, giving my cats unrestricted access to the wet caulk - knowing I was at work. I was told earlier that they’d come in the morning after I call them, not an hour after the phone call. Hopefully they’ll fix the baseboards and make the bathroom look like the one I was advertised and signed for. It’s very frustrating paying luxury prices for a building that claims “premium construction materials”. I have been exploring legal solutions to either decrease my rent to match the quality apartment I received, or at the very least, have my apartment fixed to the quality I’m paying for. The desire to renew here is fading.

Update on Ongoing Issues – June 2, 2025 This apartment complex has been experiencing a major plumbing issue for the past six days. Management issued a single communication regarding the problem four days ago — meaning there has been zero follow-up or updates in the last two days. Currently: Water pressure is critically low. It takes approximately 73 seconds to fill a standard 8oz cup. Toilets are no longer flushing properly in multiple apartments and shared/public restrooms. Elevator 3 has been out of service for three days, with no timeline or update provided. Based on past patterns, it will likely remain inoperable for at least another week. This is not an isolated incident. Management consistently fails to inform residents in a timely or responsible manner when building-wide issues arise. Communication is reactive, delayed, and often non-existent. July 2024 Review Recommendation: Do not move here. Residents deserve functioning basic utilities and honest, proactive communication — this building fails on both fronts.. Like every apartment building, it seems great from a tour perspective. After living here for 1.5 years, you notice things at a different level. Here are the negatives that I have seen during my time here: -Weekly dog pee or poo in the hallways, elevator lobbies, staircases, and elevators -One garage door entry/exit being broken for 3+ months -Hot tub not working on multiple occasions during the winter months and taking a week to fix at times -Broken cardio equipment in the gym; specifically, a Treadmill that is still broken after six weeks. - Entry points not properly functioning and therefore making you walk around the building to a door that hopefully works. - Little kids running around the hallways and pool area at all hours -Large group gatherings of 30+ people with only one resident who actually lives here -Multiple Evictions posted on apartment doors of residents(shows you the type of people that live here) -Packages being stolen from the package room, also an overflow of packages that just make the room hard to even walk in/find your package. All in all, do NOT move here. It is not worth the headache. Two more building are being built in a .05 proximity of this place, I would move to one of those or even closer to Sloans. Update on my review(8/27/2024): -Treadmill is still broken after 11 weeks. -Large gate by the pool has been broken for 4 weeks. No communication on when to expect this to be fixed. -Homeless man was riding the elevator at 4am a few weeks back and then ran into the garage. 24/7 security did not answer. 8/27/24 updated: We actually do not have 24/7 security. The security company they hired only works night shifts. I called the other day in regards to a homeless man sleeping outside one of the main entrances. The individual who answered for the security company informed me they were not scheduled to come back to Luxe til 6pm. I found the homeless man sleeping from 8am-9am on Monday, Aug 26th. Went to the office to talk about it when they opened and they told me they would look at the cameras. Did not expect to hear from them, but would have been nice regardless since I was the one that found him. -Still, do NOT live here

Are you in the market for a stunningly beautiful apartment building that’s slowly being turned into a chaos-filled disaster by the current management? Well, look no further! Under Emilio’s brilliant management - he has taken The Luxe at Mile High, from the once top-rated community, to a rapidly declining chaotic, unsafe environment. Security is nonexistent (they literally ended their contract with the in-person security guards) —guards are unresponsive and fail to patrol, leaving residents vulnerable to break-ins and property damage. Maintenance issues, particularly broken doors and keypads, remain unresolved despite supposed "repairs," putting safety at serious risk. Any given day the security doors are broken, ajar to the public & anyone can walk right in. Common areas are extended living rooms & constant noise can be expected on any day (especially on the weekends, so tenants can avoid the two guest limit & throw massive get togethers). The dog park is in terrible condition, with unaddressed piles of dog waste and a lack of enforcement on basic rules like food restrictions, which could harm pets. Just recently, food like meat sticks, fruits & cereal—potentially deadly to dogs—have consistently been found in the park. The lack of action on this issue, despite multiple complaints, is beyond concerning. The overall lack of accountability, enforcement, and communication from management is appalling. This place no longer feels like a safe, well-managed home, and I would highly advise potential tenants to look elsewhere.

My favorite complex I have ever lived at! Greatest living experience. On-site management (shoutout to Nicole) are amazing. Maintenance team answers requests same day. The leasing office isn't a mess like most other places because things are always running smoothly here! Because things are smooth, everyone in the Luxe community is happy and in a good mood. -Best apt management with action-oriented staff -Very dog friendly -Friendly neighbors -Amenities are top notch (and amenity areas are always clean) -Amazing location for city life and quick, quick access to mountains (1hour 10 minutes to keystone) -Gym is way better than most apt fitness centers -Proximity to Edgewater public market, Sloan's Lake, highlands, and downtown a huge plus

I’ve lived at Luxe at Mile High for several months. Amenities are great. Apartments are spacious with nice finishes. My leasing agent Kilie was great and gave a great tour, however the staff are very slow to respond and very difficult to communicate with in any method other than in person. The manager never responds and took several weeks to finalize the application, ignoring inquiries about progress. Very poor communication practices. The main downside to the Luxe is the neighborhood and noise. Paper thin walls and windows. We can hear people walking by like they’re in the apartment with us (and we’re even on a higher floor). Worst part is drugged out people yelling or half naked on the sidewalks outside. We’ve been woken up weekly from yelling and fighting in the middle of the night right outside the apartment. I’m sharing because these are things you don’t always see on a tour, and if I could make a different choice I’d choose a different place to live for the price of rent Luxe charges. May be more tolerable if you have a unit facing one of the courtyards.

This complex is beautiful! The amenities are always clean and comfortable to use, and the staff is so friendly! Gilbert helped us with a maintenance issue— he was very helpful, personable, and efficient! We were very grateful to have him help out.

Great place to live! Gilbert the maintenance supervisor is wonderful. The leasing and office team are also amazing. Great location beautiful amenities.

Don't you think it's interesting that this building has been leasing apartments for over three years but there are only three reviews? I'm sure they've managed to get rid of any negative reviews. Drove by there recently and the garage doors are AGAIN broken and blocked by cones. This is a constant problem with this building and never seems to get resolved.

I have had such a great leasing experience here! I have yet to move in, but Nick at the leasing office has been the most helpful leasing agent I have met on my apartment search (and I have toured LOTS of places). I will update my review after move in, however I have no doubt this is going to be such a great place to live!!

Lidija made our move in so easy and smooth. I am very glad we chose this apartment complex. I would definitely recommend to others.

Great complex! I've been there about six months now and really enjoy everything about it. The ladies in the office are so nice too, Lidija was so kind and helpful today when I had a question about my rent!