Luxe Grand Hotel Apartments

I had experience in this Luxe Grand Hotel.they hospitality very very exciting and room services, room cleaning , cares a lot of things .Spacious and Clean Accommodations: Guests appreciate the large, well-maintained rooms and apartments, noting their comfort and suitability for families. Friendly and Helpful Staff: The hotel's staff is frequently commended for their professionalism, attentiveness, and willingness to assist guests, contributing to a welcoming atmosphere. Good Value for Money: Many visitors find the hotel offers excellent value, considering the quality of service and facilities provided. Amenities: The hotel features amenities such as a swimming pool, gym, and on-site dining options, enhancing the overall guest experience. Convenient Location: Situated between Dubai and Sharjah, the hotel provides easy access to both cities, making it a strategic choice for travelers looking to explore the area.

My stay at Luxe Grand Hotel Apartments in Sharjah was enjoyable overall. The location is excellent, offering easy access to both Sharjah and Dubai. The rooms were spacious, clean, and comfortable, and the breakfast had a nice variety of options. The staff was professional and attentive, adding to the positive experience. However, the rooms were a bit noisy due to a lack of soundproofing, which could be improved. Despite this, it’s a great option for travellers looking for a convenient and comfortable stay.

the HOTEL was perfect from all aspects Clean Beautiful Good service Tasty breakfast -No view -Pool was out of service when visiting but otherwise everything was good There was one girl working with service I would give her a 5 stars also for her kindness. Kasmeen ⭐️⭐️⭐️⭐️⭐️ was very nice and helpful. Also kind and professional. I enjoyed the stay and she was a good part of it I would recommend this hotel for 2 persons or even. A family

The Room not cleaned well there is derty every place. No service during the brekfast all the food cold no more options. The location pad The Gym too much small.

Kholud was not cooperative and gives bad energy, weird looks and we had to ask her more than once to get things done quickly, and still saw no results, she was so rude with us.the only receptionist that was helpful was zeinab. The service w the cleaners was also bad, there meant to come get there job done from the morning but no they used to always come around 4-6pm,when they come just 3 or 4 bottles of water and few toilet rolls,they dont vacum or mop or change the beds unless we ask for. Location is completely trash,its all dirt and dusty, no nearby shops, all there is mechanics w the smell of cars and dust, my whole family got sick because of that. The location of the hotel needs to be changed and put on the other side of sharjah. It’s absolutely not quiet near there u hear cars until 1-2am, the view is also not that amazing all u see is the mechanics and the opposite building infront of u. As soon as u get out the hotel all u smell is the dust and dirt wiping onto ur face no nice walking paths or nearby activities to do, and when we get back to the hotel theres a really strong smell of the vaporiser which made my family more sick as my kids are asthmatic, we explained to the receptionist our case they didnt do anything abt it until we spoke to the cleaning service and they turned it off for a few hours, turns out they had it on that strong bc of the smell of smoke and drains and vents smells. Honestly our whole stay was a very bad experience, i dont recommend this hotel.

Receptionist kholud was not friendly cooperative and beneficial, we always had to ask her more than once for stuff and yet she would still not get anything done she was absolutely terrible very bad customer service and care, as for zeinab she was helpful. Room service was very bad they don’t do there job correctly, we are family of 6 and when they come they only put 1 towel and 1 hand towel for all 3 bathrooms and only 3 bottles for us six, they don’t even vacuum, mop or do beds unless we ask on top of All that they always come late around 5-6 pm, Honestly useless. Location of the hotel is trash, all dusty, dirty and the wind blows all the dust onto ur face , there’s literally no nearby shops or restaurants or anything..when we go back into the hotel the strong smell of the vaporiser is too strong for me and my kids , they all got sick and made it worse that they have asthma,they put they vaporiser too cover the smell of smoke and trashy vents and drains. Honestly worse experience at that hotel, don’t recommend for family’s.

Rooms are equipped with modern furniture and tasteful decor, creating a luxurious ambiance. High-quality fixtures and finishes make the stay feel premium. 2. Family-Friendly Environment Ideal for families with spacious apartments, a safe environment, and amenities catering to children. Quiet and peaceful surroundings enhance the family experience. 3. Excellent Dining Options On-site restaurants serve a variety of cuisines, from local delicacies to international favorites. Guests appreciate the quality and variety of breakfast options. 4. Great Facilities Swimming Pool: A clean and well-maintained pool area for relaxation. Fitness Center: Equipped with modern workout machines for health-conscious guests. Spa Services: Relaxing treatments and massages are available. 5. Proximity to Attractions Close to popular landmarks like Al Majaz Waterfront and Sharjah Aquarium. Easy access to shopping malls and local markets. 6. Excellent Hygiene Standards The hotel maintains high cleanliness levels across rooms, bathrooms, and public areas. Regular housekeeping ensures a fresh and inviting atmosphere. 7. 24/7 Customer Service Round-the-clock front desk and concierge services ensure convenience for guests. Quick response to special requests or issues. 8. Free Wi-Fi and Parking Complimentary high-speed internet throughout the property. Ample free parking space is provided, which is a great perk in busy areas

My experience at this hotel was extremely disappointing. The bathrooms and kitchen were infested with cockroaches, making the stay uncomfortable and unhygienic. Additionally, the service was very poor; I requested assistance twice to fix a water leakage issue in the kitchen, but no one responded or attempted to help.