Sharon S.
Google
The hotel staff were friendly and helpful but I had a terrible experience with the rooms. The stand up shower had no curtain but just a very small glass window so the water would splash all over the bathroom floor. I had to wipe the floor so I wouldn't slip. The A/C in the room was either freezing cold or burning hot. I didn't want to make a fuzz so I just wore more to sleep, because the cold was easier to deal with than the humid and hot weather. I got a different room after I came back from Phuket, and this time the power/electricity went out THREE times at 4 a.m. in two nights. I woke up drenched in sweat because the A/C was off. I had to fix the breaker in the dark after I saw how the staff fixed it. The staff was apologetic but told me the management team declined my request to refund the money for the last two nights I stayed. I don't recommend this hotel because the rooms have defects, and it is not close to any train stations or street food. Most of the restaurants nearby are pricier because they are located in the fancier malls. Even if you have your own car, the driveway to the hotel is very narrow, every single Grab I ordered had difficulty U-turning out. The hotel breakfasts were instant cup noodles, instant congee and standard coffee and tea. I would suggest morning markets instead if their complimentary breakfasts was the reason you were considering this hotel.