Thu Thiri S.
Google
My stay at this hotel was truly unforgettable. The room itself felt like a perfect balance of home-like coziness and luxury. It was beautifully designed, very comfortable, and came with thoughtful touches like plenty of soft towels and complimentary toiletries (shampoo, shower gel, conditioner) that made the stay so convenient. It really felt like a place where I could relax and feel at home. What impressed me the most, however, was the kindness and dedication of the hotel team. I accidentally lost my gold earrings after placing them inside a tissue on the counter. My mom, not realizing, threw the tissue away, and the garbage had already been cleared. When I told the staff, they listened patiently, took my concern seriously, and went out of their way to recover my earrings from the trash. They kept them safe for me until I could collect them, and I was deeply touched by their honesty and effort. To make things even more special, the team remembered my birthday and left a surprise card in my room. The card was filled with heartfelt wishes and signatures from many of the staff, along with a packet of snacks. It was such a thoughtful gesture that made me feel genuinely celebrated. Overall, this hotel not only offers cozy, luxurious rooms but also has a team that goes above and beyond for their guests. Their warmth and professionalism made my stay truly memorable, and I would highly recommend this place to anyone.