Julie Phan
Google
I’ve been coming to this restaurant for years and have always enjoyed the food—it’s good and authentic, and I usually order the spicy cold noodles. I mostly get take-out, but I’ve also dined in a few times and generally had a pleasant experience, even with a language barrier.
However, my most recent visit about a week ago was incredibly upsetting. I was dining in alone and noticed that the two women working didn’t approach my table, but they seemed busy, so I didn’t think much of it. Toward the end of my meal, I went up to the front to ask for a to-go container. The staff member asked if I also wanted the check—understandable given the potential language barrier—and since I was already up there, I agreed and paid in cash.
As I was counting my change, the staff member suddenly said, “TIP.” I asked her to repeat herself, and she began loudly repeating “TIP” over and over, growing more agitated. I calmly said I would tip but wanted to finish eating first. I motioned to indicate I was still eating, and returned to my seat.
To my shock, she followed me, took the to-go container out of my hands, and dumped the rest of my food into it herself. She continued standing over me, demanding a tip, creating a scene that drew uncomfortable attention from the other diners. She even turned to another table and, in Korean, asked them to translate that I needed to pay my tip and leave. I explained directly that I understood, but that I was still eating and drinking my tea.
I truly value small, family-owned businesses and want to be respectful of cultural and language differences. But this experience left me feeling humiliated, disrespected, and singled out—especially as the only non-Korean diner there at the time. I will not be returning unfortunately.