Macalister Mansion

Beautiful place. Rooms are always fully booked so have to book in advance to stay here. We came for lunch and the food was not too bad. The baked Brie was great however the tandoori chicken could be better. The wait was also really really long. The atmosphere of this hotel is really pretty and I can see why this place is famous online.

A very enjoyable experience with some of the best decor of any boutique hotel, not just in Asia. The staff went out of their way to make our stay pleasant and make us feel special. The hotel lacks decent gym facilities and the pool needs a mid-height front privacy wall to separate it from the street, but otherwise, it is fabulous. The food is good to very good and the international wine list is broad and well balanced in price and variety. And, the first drink on the house each evening helps settle you in for the evening after a hard day's trekking around Georgetown.Much to be liked. Recommended vs any cookie-cutter hotel for the same price.

We visited the cafe. Lovely ambience and good service with a warm welcome. The two coffees - latte and flat white - were good, not great. The chamomile tea was lovely and the jasmine tart, superb. Most of all, we really enjoyed the feel of the place, comfortable seating, lovely potted plants and some smart wall art. Just chilled with class. Maybe brunch sometime 💭 😋

Spent a night here in MM Hotel, fast check in process, the lady staff is very polite and helpful. It is a well kept heritage building, everything is good, the food served by the cafe is very delicious. Last but not least there is a wine lounge offers variety of wines. I will definitely visit here again soon.

Good experience and lovely, friendly staff. Only thing of note would be to ensure you are happy with the dates you pick before making a booking through trip as trying to modify the dates is very very time consuming and difficult. Better to book directly with the hotel itself for those unsure of the dates they pick. Otherwise a beautiful hotel

I recently had the pleasure of staying at Macalister Mansion, and I can't say enough about the exceptional experience I had from start to finish. The personalized service from Kamala & Kevin was evident from the moment I checked in, making me feel truly welcome and valued as a guest. Lynne which served us at breakfast was friendly & had excellent service. The rooms are exquisite, beautifully designed with a perfect blend of modern luxury and classic elegance. Every detail has been thoughtfully considered, creating a comfortable and aesthetically pleasing environment. The staff were consistently friendly and attentive, always ready with a warm smile and a helpful hand. Their professionalism and genuine care added to the overall charm of the hotel. One of the highlights was the high-quality bathroom amenities, which contributed to the feeling of indulgence and relaxation. It’s clear that Macalister Mansion takes pride in providing a top-notch experience for its guests. Overall, my stay at Macalister Mansion was nothing short of perfect, and I look forward to returning. Highly recommended!

Pleasant place to have fellowship with family and friends. Food and drinks here are highly recommended. Staff are very accommodating and professional.

Having a wonderful tea O clock today! Nice food and cocktails! The best time at Penang!! Service was good and very helpful, detailed description for the food and the combination. Specifically thanks to Darren, Daslie, Bella and Aaron. Recommend for all

If you've ever wanted to live in a mansion, Macalister Mansion will let you experience just that. With only eight rooms on the property, you may never even run into another guest, letting you keep up the ruse that it's yours for a moment. It's an absolutely stunning hotel. Part of the Design Hotels series, the rooms are just gorgeous. Comfortable beds, complimentary minibar (juice, soft drink and snacks only) and an enormous glass lined bathroom...albeit with absolutely no privacy. Seriously, even the toilet has clear glass and looks directly into the shower and room. There had to be some negotiation as a couple of toilet breaks. We were on our honeymoon and weren't quite ready to be 'that' couple yet. The hotel itself is what we really enjoyed. The staff and service was terrible. With so few guests (16 max really!) there were more of them than us, yet every interaction was so laboured. We got off on the wrong foot from check-in, with staff being extremely unhelpful in trying to rectify any problem, opting to fight us instead. There had been an issue with the web site when booking that kept defaulting to 1 guest instead of 2 - which we counteracted by including notes about travelling as a couple on our honeymoon. They kept insisting that we would only get breakfast/mini bar/water supply for 1 person because of the booking...but then there was a cake and congratulations note on our honeymoon for when we arrived. My husband asked how exactly they thought he was celebrating his honeymoon solo and the staff still insisted it was our fault. There is a pool outside that promises a swim up bar - but don't get excited about that. With so few guests around, it's never manned and we had to go back into the hotel to find someone to help us with a drink. They got us one and then never came back. Location wise, it's a fair distance from the action in town and it's on a one-way street, so cabs will need to take a longer round about route to get there (many didn't know where it was so bring the address in Malay and be prepared for this). If you opt to walk, there are some food vendors along the way and it's worth doing once, but the roads aren't very secure so you'll mostly need to cab around. Overall, a stunning hotel but that's where it begins and ends. We enjoyed our stay but were happy to leave and wouldn't return.

Macalister Mansion is an internationally renowned luxury hotel that is housed within a beautifully restored heritage building. It has eight rooms, each has its own design and character, supposedly inspired by the life story of Sir Norman Macalister. The story and heritage definitely adds to the charm of this property, and staying here was truly an amazing experience. Being a 5-star luxury property, its service, staff, comfort, and room conditions all exceeded expectations. What I found to be the most captivating thing about the stay was the interior / art decor, which is world-class. The design and fittings of the rooms sit nicely within the sweet spot between authentic heritage charm and modern / chic design - one thing so many heritage / boutique hotels strive for but don't get right. The exterior of the mansion when lit up at night is rather magnificent, while its pool and garden look like a scene out of a movie. Definitely worth a stay, but rooms don't come cheap.

Macalister Mansion is a really good hotel in Penang. The rooms are very spacious and are very clean. Also, they have a really big bathroom that's unfortunately see-through, but still is really nice. They provide you with a free snack bar consisting of a lot of things like muesli bars, crisps, cookies and so on! The staff are very helpful and friendly and there's also a bar for you to smoke and drink in. The only let-down was the restaurant where they served breakfast, which didn't taste so good and we had to wait a long time for our breakfast to arrive. My father wanted some nasi lemak to eat as he saw a packet on the cashier table and he asked how much the price was. It turns out that it was actually the staff's nasi lemak that he bought for himself, but the staff agreed to give it to my father for free, but in the end, my father paid him some money.