Macalister Mansion

A Perfect Venue for Special Moments. I recently visited this building and it's truly a fantastic place for special occasions. The ambiance is elegant and making it an ideal choice for weddings and celebration. One of the standout features is the convenience for car owners - you can easily park in Macalister Mansion and park your vehicle free. This added touch of convenience makes it a top choice for modern couples and guests. Highly recommended for anyone looking for a memorable and stress-free event experience.

This has to be my favorite hotel stay in Penang so far! 🩷 What makes it really special is its boutique charm — only 8 rooms in total, which gives such a personal and cozy vibe. The service is excellent, definitely 5-star level. The check-in felt so warm and welcoming, and I loved being greeted with fresh coconut water — such a thoughtful touch and so refreshing! The bar is another highlight: the cocktails are professional, very well-crafted, and the bartenders take time to explain everything patiently, which I really appreciated. Another thing I absolutely love: parking is available and completely taken care of. I never had to worry — the hotel prepared everything for me, which is such a relief in Penang where parking can be stressful. Honestly, this is one of the best parts of staying here. The overall environment is just lovely. Every time I step into the hotel, there’s this subtle, pleasant fragrance — not too strong, just right. The room and the bed both smelled fresh and clean, making the whole stay feel extra comfortable. Honestly, I definitely see myself coming back here again! The only small downside is the soundproofing in the morning. I could sometimes hear doors opening and closing from nearby rooms, which startled me a few times. It wasn’t a big issue, but improving this would make the stay absolutely perfect. Overall, an amazing boutique hotel with outstanding service, cozy atmosphere, hassle-free parking, and details that make you feel cared for. Highly recommend!

Located in the middle of Georgetown. Macalister Mansion is one of the best preserved colonial time mansions in Penang. Service is impeccable and the property is stunningly beautiful and well maintained. Staffs are extremely professional,friendly and hospitable, notably Kelvin and Cheah Cheah. The bartender made wonderful cocktails. Everything goes right in this place. Highly recommended. A true gem ⭐️❤️✨

On my second day in Penang, I decided to treat myself with a bit of luxury. Unfortunately, it turned out to be a very disappointing choice. We were welcomed with coconut drinks upon our early arrival, which was a nice gesture, but the experience quickly went downhill. The main issue was the breakfast it was à la carte and NOT mini buffet or buffet with very limited choices, something that was never indicated on the online travel agent’s listing. The options were neither appealing nor worth the value. The interaction at the front desk also left a poor impression. Tracy, the staff, came across as rather unfriendly and gave off the feeling that her politeness was forced. It made the whole stay uncomfortable right from the start. After much back-and-forth with the operations manager and the online travel agent, we finally managed to get our booking cancelled — but not before wasting a couple of hours in the process. Overall, this was an unpleasant experience. Unfortunately, I cannot recommend this property. This place should closed for good !!

Had a lovely afternoon tea! Our waitress ( cheah cheah) was very friendly and attentive, making sure we had everything we needed. Her service really made the experience even better. Thank you!

Parking was tricky due to limited space for large functions, but otherwise, the place was decent. It’s a mansion with a vast interior and multiple rooms befitting for a variety of occasions. Food was exquisite.

I stayed here for three nights and was so sad I wasn’t here longer. Everything about this hotel was top notch, I had Room 1 and it was so spacious, comfortable, and lovely. Air conditioning worked very well, complimentary mini bar had a nice selection. Housekeeping was wonderful and I was well restocked every day. I had breakfast included in my stay and the meals were flavorful and filling, I loved that you ordered them from a menu instead of a buffet. As beautiful as the hotel is, the service stood out the most. Everyone was so kind and helpful, but Kemala who checked me in and out was particularly wonderful and an absolute delight to talk to. I can’t wait to return to Penang and this hotel.

comfortable and spacious room!|bed and pillow is super comfortable and had a really good sleep.|property has bike that you can ride on and had so much fun doing so.

If you've ever wanted to live in a mansion, Macalister Mansion will let you experience just that. With only eight rooms on the property, you may never even run into another guest, letting you keep up the ruse that it's yours for a moment. It's an absolutely stunning hotel. Part of the Design Hotels series, the rooms are just gorgeous. Comfortable beds, complimentary minibar (juice, soft drink and snacks only) and an enormous glass lined bathroom...albeit with absolutely no privacy. Seriously, even the toilet has clear glass and looks directly into the shower and room. There had to be some negotiation as a couple of toilet breaks. We were on our honeymoon and weren't quite ready to be 'that' couple yet. The hotel itself is what we really enjoyed. The staff and service was terrible. With so few guests (16 max really!) there were more of them than us, yet every interaction was so laboured. We got off on the wrong foot from check-in, with staff being extremely unhelpful in trying to rectify any problem, opting to fight us instead. There had been an issue with the web site when booking that kept defaulting to 1 guest instead of 2 - which we counteracted by including notes about travelling as a couple on our honeymoon. They kept insisting that we would only get breakfast/mini bar/water supply for 1 person because of the booking...but then there was a cake and congratulations note on our honeymoon for when we arrived. My husband asked how exactly they thought he was celebrating his honeymoon solo and the staff still insisted it was our fault. There is a pool outside that promises a swim up bar - but don't get excited about that. With so few guests around, it's never manned and we had to go back into the hotel to find someone to help us with a drink. They got us one and then never came back. Location wise, it's a fair distance from the action in town and it's on a one-way street, so cabs will need to take a longer round about route to get there (many didn't know where it was so bring the address in Malay and be prepared for this). If you opt to walk, there are some food vendors along the way and it's worth doing once, but the roads aren't very secure so you'll mostly need to cab around. Overall, a stunning hotel but that's where it begins and ends. We enjoyed our stay but were happy to leave and wouldn't return.

Macalister Mansion is an internationally renowned luxury hotel that is housed within a beautifully restored heritage building. It has eight rooms, each has its own design and character, supposedly inspired by the life story of Sir Norman Macalister. The story and heritage definitely adds to the charm of this property, and staying here was truly an amazing experience. Being a 5-star luxury property, its service, staff, comfort, and room conditions all exceeded expectations. What I found to be the most captivating thing about the stay was the interior / art decor, which is world-class. The design and fittings of the rooms sit nicely within the sweet spot between authentic heritage charm and modern / chic design - one thing so many heritage / boutique hotels strive for but don't get right. The exterior of the mansion when lit up at night is rather magnificent, while its pool and garden look like a scene out of a movie. Definitely worth a stay, but rooms don't come cheap.

Macalister Mansion is a really good hotel in Penang. The rooms are very spacious and are very clean. Also, they have a really big bathroom that's unfortunately see-through, but still is really nice. They provide you with a free snack bar consisting of a lot of things like muesli bars, crisps, cookies and so on! The staff are very helpful and friendly and there's also a bar for you to smoke and drink in. The only let-down was the restaurant where they served breakfast, which didn't taste so good and we had to wait a long time for our breakfast to arrive. My father wanted some nasi lemak to eat as he saw a packet on the cashier table and he asked how much the price was. It turns out that it was actually the staff's nasi lemak that he bought for himself, but the staff agreed to give it to my father for free, but in the end, my father paid him some money.