Andreas G.
Google
The food is significantly more expensive than at other hostels, and the portions are very small. In addition, a 3% fee is charged for every card payment, which is strange, as other hostels accept card payments without any fees. Perhaps they should consider to change the bank. The exchange rate is also questionable: here, $1 is calculated at 4100 riel, while in the rest of Cambodia it is customary to calculate $1 = 4000 riel which is bad if they have everything listed in $ and you want to pay in local Riel.
If you ask for a towel in the evening, you often won't get one, as they operate on a "first come, first served" basis. It took me 1.5 days to finally get one, this should be better organized in a hostel of this size.
The pub crawl is unfortunately quite disappointing. Charging $10 for a tank top and "shots" that taste more like juice is, in my opinion, excessive. The pubs we visited were also pretty quiet, apart from the Mad Monkey's own guests.
The cleanliness in the restaurant area leaves something to be desired in places. The beds are fine, but the top beds are extremely high, so you really have to climb to get into them.
The staff are friendly, which is definitely a positive point. However, the pool never really looked completely clean.