Made You Look

I had the pleasure to work with Deborah Lavery on the most important jewelry I’d ever gift - my fiancé’s engagement ring! I can’t sate enough how absolutely perfect the ring is but also how AMAZING Deborah was to work with. We had a tight schedule and she did everything in her power to get it done perfectly on time. The design process was so natural, she’s truly a master at her craft and gave me all the recourses and patience I needed to properly visualize how the ring would turn out. We will be coming back for our wedding bands 1000%

After having a bitter taste in our mouth from a previous Toronto Jeweler, Made you Look was perfect. We randomly showed up on a Monday, spent about an hour looking for the right ring for my partner. The staff we dealt with were amazing, asked my partner a lot of questions about what she likes and wanted. Offered suggestions, really seemed to care. We left on the Monday to sleep on the choice of the ring. My partner ended up calling them back that evening a half hour before they closed to confirm everything and for me to pay them the following day. They pulled the ring, took it off their website and got it ready for me. I called them the next morning when they opened and the transaction was painless. In just under 2 weeks I had the ring paid for, resized and shipped to me in safe manner. The shipping was overnight and I had it delivered to my place of work on a Saturday. I could not ask for a better experience, my partner said yes and she will proudly wear her ring for years to come. Thank you for everything

Really unique jewelry, with various in house jewlers, you’ll definitely find something to love! While prices of the pieces are quite high, it’s still worth checking out! I did have some jewelry repaired here and it was fine, pricing was decent, but they couldn’t source sapphires, which was unusual to me - I’m surprised they even showed me what the option was, it did not match at all. Also, during a consultation, they cleaned my diamond ring and that was the best cleaning I’ve ever had on it - definitely worth it (prices vary depending on the piece). Lastly the staff is super friendly, positive and a pleasure to engage with - especially Alessandra from Pompei Fine Jewlery.

A Truly Exceptional Jewellery Designer & Goldsmith We had the absolute pleasure of working with Alessandra Pompei for our custom wedding bands and engagement ring, and we could not be more thrilled with the entire experience. From the very beginning, Alessandra was a superstar—her passion, artistry, and craftsmanship were unlike anything we had encountered before. She took the time to truly listen to us, understand our vision, and guide us through every step of the process. Throughout the journey, she kept us informed, shared updates, and made us feel completely involved in the creation of our pieces. Her attention to detail and her genuine care for her work shone through in everything she did. We were married on December 8th, 2025, and our rings were an absolute standout on our wedding day. They are not only stunning pieces of jewellery but also meaningful symbols of the wonderful experience we had with Alessandra. Every time we look at them, we’re reminded of her dedication, talent, and the joy she brought to this special part of our story. We are beyond grateful and will absolutely be returning to Alessandra for future pieces in the years to come. If you’re looking for a designer who blends artistry, professionalism, and heart, look no further—she is truly exceptional. Thank you Ali! Thomas and Caitlin

Recently had some custom customer service issues, but they kindly comped my work and made up for the inconveniences. One year ago: Sarah Lin was really helpful in fixing my costume jewelry and silver jewelry at no cost. Thank you! She designs beautiful earrings with black sparkly stones, too.

Really disappointed in my experience here. I went in to get a quote for a resizing of my engagement ring, and first of all, I thought it was strange that they had to take my engagement ring and send it off for a quote. The lady who served me was very friendly though and texted me to let me know that I'd get a quote in a few days. Not ideal, but ok. When I finally got the quote, they first started to give me their opinions on the quality of the stones, claiming that the side stones "weren't diamonds" (something I definitely don't care about and didn't ask for their opinion on). Then, the quote was for $320, which was about $250 more than I had seen other businesses quote for, AND more than the $75-250 range they had up on the board. When I politely said no thank you and when can I pick up my ring, the response was "I'm so sorry. I gave you the wrong quote, it's actually $260. Does that change anything?". At this point, I didn't want to continue so I said no. When I went to pick up the ring, the lady who helped me was friendly at first, but when she saw that I wasn't paying for anything, went rather cold, and I also saw on the receipt attached to my ring bag that the quote was very clearly $320. I guess they were trying to convince me to go ahead, but dropping that much money off is wild. I was excited to work with someone at Made You Look (even if just a resizing) because I've heard such great things, but the experience I had made the store seem very pretentious and overpriced. I unfortunately won't be back.

I have had plenty of items repaired here over the years and I highly recommend their services. It's the only place I feel comfortable leaving my 100 year old Victorian engagement ring. A super fun touch is the kids "treasure chest" where little ones can dig through and fill a goodie bag with sparkly things. Their collection of jewelry is eclectic and they have a wide assortment of styles for every taste and budget.

Excellent experience! Communication was smooth and convenient—I really appreciated being able to text instead of calling. I love that their jewelry is handcrafted by local artists; it feels great to support the local economy while getting something truly unique. They offer a great range of price points, and my special order was ready in just a week. I was kept updated every step of the way.

I've used MYL for all my jewelry and watch repairs for the last 5 years or so. Every single time the work was done perfectly and on time. The staff are wonderful and Dani is particularly attentive to issues with my jewelry. The prices are a bit high but that's to be expected if you want excellent service done by experienced and helpful staff. Shout out to Victor who has fixed the watches I thought were "dead".

Got my engagement ring here, and we plan to get our wedding bands here too. We couldn't have been happier with the whole experience. So many different styles and designers to choose from - including some that are more traditional, and many that are not :) The staff was very helpful without being pushy - which I very much appreciated as I was very unsure of what I wanted (or anything else about the process) going in. Would 100% recommend!

It's a beautiful shop and wonderful customer service. The staff are not pushy and are very patience and professional. Everything is nicely displayed and they encourage you to try whatever catches your eyes. Lovely experience.

Perfect! I have a small 24 karat pendant I needed engraved via laser, so I did my research before settling down here. Some other places quoted me about the same price but anywhere from 8 to 15 business days to get the work done (which means they were most likely outsourcing). Made You Look has a laser machine on site and it took about 5 minutes to get exactly what I wanted. I'll definitely come back.

I came here to fix 2 necklaces and the reviews were positive from yelp. I have to admit that my experience here is mixed. What they did manage to fix was nicely done and perhaps a tad more than I would expect but done well. Im giving them a lower score as they mismanaged their evaluation and ultimately could not fix both necklaces. This all happened after coming in, evaluating it, and giving me a quote. I left it in their hands and to only get a confusing call several days later about requiting it... Suffice to say, if they couldn't fix the 2nd necklace, I wouldn't have given them any to fix because now I have to go off and search for another place and waste more time. So I needed a set of pearls restrung and a metal necklace links put back together. They said over the phone they couldn't see it could be fixed until I dropped in. I did a few days later and after having them evaluate both quickly and they said both could be fixed. The restringing of pearls took about a week to be completed and looked quite nice. It was $3/inch to restring so it came up to about $50 with taxes all together. Seeing how they have some sentimental value, I wanted it to be done and I think that was well done. The necklace that couldn't be fixed... they suggested I just link up the existing broken ends without the missing links which is just silly as it would create an imbalance between the 2 sides of the necklace. And the phone call I was given was utterly confusing as they didnt say once "sorry we cannot fix the necklace but we suggest an alternative...". After many questionings of what they were trying to tell me, it became clear the person would not apologize for being unable to fix it and tell me honestly what was happening. Anyhow, it is a quaint cute shop... just be cautionary if they say "we can fix it". Don't take it at face value.

This place is wonderful. The service is stellar and the pieces of jewellery they create are unique and beautiful. I have bought a few pieces here and have had two pieces redone to better suit me. I have been beyond satisfied every time. And the pieces I've bought here have become favourites that I wear all the time!! Thank you!!!

The most dangerous jewelry store in the city. Amazing selection, prices from steals the stratosphere, it is impossible to not find something. Amazing collection of unique Canadian designers with an amazing sense of curation. Also fantastic, reasonable priced and speedy jewelry repairs. I'll schlep across town to get pieces fixed and adjusted. Speaking of which, their ability to adjust in store is a life changer. I'm trans, I'm tall, necklaces never look right on me until the drop is adjusted. More than any other place in the city Made You Look puts amazing design and custom fit right in your hands. Hands down a store to keep for life. Unique and outstanding.

About 2 weeks ago, I had to go to a wedding and I was in desperate need of a piece of jewelry that would compensate for the fact that I had no date. In my opinion, there is only one place to go, Made you Look. This local-designers' jewelry co-op and boutique has been around since the early gentrification of the Queen and Dufferin area and I believe has a big part in its popularity. All the glittering jewelry on hand is uniquely designed and well-priced. And purchasing there makes you feel like you've just bought yourself a piece of valuable art. That day, I bought a wonderful, genuine turquoise necklace by a designer named Jilian Maddin and thank God for her....A perfect necklace is much more enjoyable than having to baby-sit a date.

Top Drawer Service here. I needed to get my engagement and wedding rings cut off and Made You Look Jewellery was recommended to me by a sales person in another jewellery store 50Uno. As I had been on Made You Look Jewellery's website the day before and read about their services, this was a fortuitous moment and so I drove over to Made You Look's store on Queen Street. Michelle was awesome in her kindness and confidence to get my rings off of my fingers. Uli finished the job with the snippers. I cant say enough about how generous and kind they both were with their time and professionalism. They have won a loyal customer and as I love my rings I am looking forward to going back to get the rings resized there. Well done and thanks again Made You Look Jewellery! Amazing service.

Dear The Internet Jil Maddin at Made You Look is the greatest thing to ever happen in the Jewelry industry AND THAT'S HOW YOU START A REVIEW LETS DO THIS!!! My fiance and I are both of Indian descent and have some gold that has been passed down through our family but not in a 'rich people' way, in a sentimental way, like necklaces and bangles, etc. My goal was to make a meaningful and creative engagement ring by melting our golds together a la Lord of the Rings. A friend of mine suggested Made You Look on Queen West in Toronto, and it was here that I met Lord Jilian "Sauron" Maddin who was destined to forge my one ring to rule them all. I've literally never had a more positive experience in ANY of my experiences in any service industry and I am NOT overstating. From the moment we met, Jil listened to every word of my ambitious project and reciprocated with positive and professional feedback. She was patient and CRAZY understanding of my budget which could only be described as "Sit down, be Humble". [Side note: When you have a low budget in a jewelry shop you'd THINK that the designers might "Pretty Woman" you and push you to the back of the line to make room for the more baller clients. BUT NO. NO NO NO. Right away, Jilian (and everyone at Made You Look) served me by the merit of my story and not of my monetary worth]. In fact Jil and I energized each other! The whole process was a fun back and forth of texts, IG tags, design refs, gem styles and obscure references for palette and sparkle! I'm pretty sure at one point I tagged her in a Lady Gaga award show outfit and she still somehow knew what I meant as a reference (side note: the ring we made is not meat). Jil's knowledge and passion for her work is completely outstanding. As she explained, the process starts with selecting stones. We both allowed this to take the time that it needed. Jil is well-versed, connected and well-liked in her community. She has access to the whole country... continent? world? 's pickings of stones. She's basically Thanos. She would say to me "D, I'm going to Vermont next week, might come back with a delicious chocolate diamond for us, stay tuned". Umm okay, easy Lil' Wayne. But it was worth it. And forget just having access to stones - we synced up in our quest for the right ones. I simply couldn't pull a trigger on a stone until I could tell that Jil was as excited to make the ring as my fiance would be to receive it. I feel like this is a good time to sidebar and tell you that it also didn't need to be as complicated as this. If you're the type that just wants to walk in and point at a ring and then buy it - Jil's selection at Made You Look is dope for that too. Okay but if you ARE a nerd for sentiment, can I tell you about "the stories"? I'm a filmmaker. So I went in with the obscure idea of telling "3 stories" on the ring. No, I'm not pretentious, YOU'RE pretentious. The idea actually came from seeing Jil's previous work at Made You Look. Her unique style allows for 3 'looks' on one ring. You heard me. It's insane and you should stop reading this right now and go to her instagram @maddinjewellery and look at all of them and then never come back to reading this because you get lost scrolling back in her profile forever. No one will judge you. I have deeply personal reasons of what I wanted as my "3 stories". My reasons will bore you. What you need to know is that Jil took my vision and expressed it in ring form. She did 3 champagne diamond baguettes on one side, a brilliant white sapphire in the middle and a chocolate diamond on the other side, book-ended by 2 small colourless diamonds. All embedded elegantly into 2 golds melted together: gold from my mother, and gold from my fiance's mother. She even sourced the best Toronto engraver and etched a design in the band. The design is an exact replica of one of my fiance's grandmother's bangles. I KNOW! Kleenex much?! A brilliant artist, my jewelry muse, Jil listened to my story and told it in her medium. So in conclusion, The Internet... Maybe you're googling or reading reviews because there's a lovely person that you want to spend the rest of your life with. And you want to show them that by giving them a piece of jewelry that they'll wear forever. F-O-R-E-V-E-R. It's literally all of the rest of the time you and this person will have together. So good job reading up on where to get a ring and getting this far in my review. Start forever off on a good note. Go to Made You Look and get Jil Maddin to write the "once upon a time" in your story.

The artist took their time to replicate a missing piece of my jewellery, I could tell they really tried their best and for that I give them 5 stars.

Made You Look has certainly made me look! Find me a gal who doesn't love one of a kind bobbles, and you've found me a liar... The creations by local artists in this store bring me lots of joy, especially designs by Anouk. I am staring at a couple of her pieces as I type this gifted to me by my beloved* though, so I'm partial. If you're after something custom or off the shelf, yet still unique, for a loved lady in your life this holiday stroll on over to Made You Look. *I gagged a little as I typed beloved.

Tip: You hafta be buzzed into this store, at least that was the case on a Saturday around 4pm. Yelp find! I decided to drop by based on the reviews and the store's response to a pre-call/email regarding an extension to turn a bracelet into an anklet. Anyway, after I was buzzed in, I browsed a bit while the ladies were talking to each other about some store procedure. It was fine, I just took in the lovely works of art. Apparently, the store represents about 100 artists by selling their jewelry. The ladies who were working weren't overly friendly, but professional and helpful. Since my silver bracelet wasn't awfully expensive, I wanted a low-tech/priced solution and Made You Look provided that for me by showing me some scrap silver chain pieces that could lengthen it into an anklet. Thanks Yelp & MYL! The next time I'm in the market for some unique jewelry, in Parkdale, I'll be sure to check it out again!

I was looking around for a place that did custom pieces and found this little gem of a place. I sent an email about what I wanted and was quickly directed to one of their jewelers. I ended up working with Emily on a custom pendant and she was very quick with emails, clear, thorough, and accommodating. The end result was gorgeous and more than I hoped for! I will definitely be recommending this place and coming back when I need another custom piece. Thank you again.

This is my go-to jewelry shop for unique, custom, and original pieces in Toronto. The MYL gang is super friendly and professional, without any hint of sales pressure. I have had a couple of custom rings made now (by Aimée) and couldn't be happier.

I took an heirloom ring in for repair and I wasn't happy with the result. The entire staff bent over backwards to make sure it was re-set to my liking. Free of charge! I'll be back to purchase some of their gorgeous jewelry.

I prefer costume jewellery to fine jewellery, so although this is not my go to destination for statement pieces, Made You Look does have beautiful contemporary fine jewellery. That being said, I still think Made You Look has some amazing items. This is the kind of place where 90% of the stuff is under glass, giving you the old "if you have to ask, you probably can't afford it" feel. So as broke as I am (damn you shoes) I simply walk in and admire from a far. What is really cool though is the amazing custom work with old family heirlooms, broken jewellery and older pieces you own that may need updating. If you're like me and need a bit more oomph or looking for something more affordable, they have a more funky location right across the street: http://www.yelp.ca/biz/made-you-look-toronto-2)

The concept of the store is good. They feature local jewellers who can custom create a variety of jewelry. Unfortunately they aren't selective with the jewellers they partner with. My brother came in and was referred to work with a designer for an engagement ring for his fiance, and half way through the long process (they designed the ring, paid a deposit), she was no longer with Made you Look she "moved on to other things". no where to be found. Now I see they have partnered with "Magnons" who are known in jeweller circles as dishonest and shady. We have had a terrible experience with them creating a ring. It was a diamond ring, and when I received it via proposal, we noticed the diamond was loose and the setting was noticeably crooked. When we approached "rita" she assured us they would fix it. however after weeks of calling and showing up to the studio, she was never there. We chased her as long as we could until we realized that they never had any intention of fixing my ring. We paid out of pocket to another jeweller to fix it, and when I got it appraised it turns out the diamond specs were not as originally sold. Shame that a Toronto institution like Made you Look would partner with such people who give the industry a bad rep.

Since they've moved into the new store - i actually prefer the older location down the street. But Made You Look has always and still remains a good stop for one of a kind gifts. On my last visit however, i did feel that the pricing is a little out of 'value' now. But bigger store more rent i guess - makes sense.

We had our wedding rings made here a few years ago and I have only positive things to say about our experience at Made You Look. The in-store staff was very helpful and friendly, not trying to push you on a sale, just letting you look around, but always there if you needed a question answered. When we did make our decision, the jeweler was there to meet with us and discuss what we wanted. Even though our rings were not among the most expensive they had to offer, they took care of us with a lot of care and friendliness. They do have a wide selection of different jewelry through dozens of local designers with a price to seemingly meet everyone's varying budgets. It should be noted, there are two Made You Look stores, nearly straight across Queen St from each other. One houses more jewelry and the other houses a bit more craft-based looking items. Both are great shops to just browse through, even if you're not sure what you're looking for yet. Overall, one of the better shopping experiences I've had in Toronto was at Made You Look. Highly recommended you drop in and check out their useful website.

Jack SaltzbergJack Saltzberg 6 reviews 2 minutes ago Was very disappointed not in the jewlery but in how I as an artist was dismissed...I had shopped there numerous times and bought wonderful things there..but had a sad experience there...Im an artist and told the owner that I made a vest full of jewels..hundreds of them..and asked if I could pay to display it in her window....she told me to bring the vest by and seemed excited to display it..telling me that no need to pay a fee..that if sold we could discuss a percentage for her shop...so I bring the vest by ..it hangs inside for a week, then another week..with no sign of the window display being changed...its been the same hanging ball decorations for a long time.....so I go in take it back..she hardly notices or cares .then tells me that when she decides to change the display she will call me. The truth is she never had any intention of changing the display case..or calling me. As an artist I have had storeowners say to me up front that my work does not reflect their style..and I am ok with that...so why not say that upfront. To take in ones work and then to take it back is sad indeed. I will not shop there again.

Years ago, I used to live in Parkdale and would drop-in to Made You Look to window shop. Fast forward to present day, specifically 6 years later, and who would've thought that my partner would end up purchasing the ring he'd use to propose to me at this store. He worked with Kathryn Rebecca and she was an amazing person to work with. From day one, all the way to present time when we changed one of the gems on my ring since we moved our wedding date up by a month, Kathryn was understanding and very kind. The end piece is beautiful, I love my custom made engagement ring and all that it represents to me and Mike. Thank you, so much, Kathryn, for bringing Mike's vision into fruition and for giving me the first material piece that I truly hold close to my heart.

My boyfriend and I were shopping around for a jeweler to help us create a custom ring. We weren't looking for anything super fancy, but wanting a rose-gold band proved difficult to find so we decided to go custom-made. We saw a few jewelers and happily chose Karen MacRae at Made you Look to help us create our ring. We have busy schedules so the hours and the support the shop gave to Karen really worked for us. We were very happy with the design Karen helped make for us and the suggestions she made were on point. It's not easy to make an expensive decision based on little experience so I really appreciated the help of Karen and the entire staff at Made you Look. The advice and suggestions were always genuine and felt like they were about our creation (and not their profit margin). Another jeweler in the distillery district was the exact opposite. He was defensive about his pricing from our first (and only) consultation and didn't follow-up with our request for a 2nd meeting so we moved on... for the better.

Great far-from-home stopping experience! We texted back and forth while they sent pictures of pieces I might like. We got closer and closer and finally found the perfect one! They mailed it out and I paid online. Great experience! I highly recommend.

This shop is fantastic. I've been to Made You Look several times for repairs (some I wasn't even sure would be possible!). They are quick, fairly priced, and always lovely to interact with. In addition to fantastic repairs they carry a stock of some amazing jewelry designers! Definitely worth a visit!

Took a very important ring to get cleaned and touched up. From the second I walked in the door I knew I had picked the right place. The staff was friendly, patient and walked me through every step. They kept me up to date with any additional work and costs. Overall, it was very affordable and I couldn't have asked for a better result. Found them and choose them based on all the positive reviews here on Yelp. Certainly well deserved, 5 star business.

If I could choose zero stars I would. This place took advantage of a kind person who doesn't buy a lot of jewelry and they hosed him!!! The design might be interesting at best. What's wrong with this picture, the most expensive part of the not so dazzling ring is the bottom portion of the band. You know the part that no one sees and the part that is going to show every last scratch possible. I love the person who had this ring made for me as his only desire was to make me happy. However, I hate the person who took advantage of an inexperienced buyer and lastly I hate the ring. Happy Anniversary to me.

I contacted Made You Look about doing a redesign for some of the vintage inherited pieces of jewelry I have. Initially, MYL asked for some pictures to get an idea of my personal taste and then they connected me with Anat Kaplan of Anouk Jewelry. Anat, came up with 5 custom designs based on our in-person meeting. She had some of my old gold melted down for me, she had the gems removed from the old settings and she created me a stunning one of a kind ring using my own stones. I'm extremely happy and will return in the future for more custom pieces. MYL also has a lovely collection of jewelry for purchase in-store and they have some gorgeous engagement rings too.

One thing an excellent business does is to send a customer elsewhere when they know there's someone who can do a better job. Let me elaborate... I came here with a pair of vintage eyeglasses that had broken in the worst possible place, right in the middle of a hinge...something that no fewer than 4 shops had told me was impossible to fix. Yelp had directed me here, although it was a jewelry shop, I though they might be able to effect this awkward sort of repair. The helpful owner(?), Amelia, took a look at the piece. She explained that one of the staff there *might* be able to fix it, but she wasn't very confident it could be welded with the tool they had. Instead, she was very classy and referred me immediately to Opticianado, a vintage eyeglass shop in the Junction that was completely not on my radar. I was very impressed that instead of attempting to fix the glasses and get the sale, that right off the bat they sent me to another business that specializes in what needed to be done. She even looked up the hours online and gave me detailed biking directions. Very classy! By the way, it was the perfect referral and Opticianado did a great job on the repair. I had a look around the shop. I don't wear any jewelry, but they had a lot of great locally-made items at reasonable prices. I observed the staff helping a couple choose rings, and they were just friendly and helpful, not pushy at all. Just the kind of sales environment I like. Looks like they have a very solid repair program as well. If I'm in the market for jewelry in Toronto, this will be my first stop. You can even get a taco at Grand Electric afterward. ;)

I was looking for a place to polish some old silver jewellery and add on a small ring for my pendent. Immediately after walking into the store I was greeted and offered help. The exchange was super helpful and pleasant and to my surprise was provided this service free of charge. I spent some time walking around checking out what the store had to offer and would recommend this place to anyone looking for a diverse set of jewellery artists. Thanks for such a pleasant visit !

I had my wedding band custom made here by Zsolt Szekely and am supremely happy with it -- silver with a ring of cocobolo (a wood from Nicaragua) running through it. All the staff I had an opportunity to interact with were very friendly and helpful. The prices are not cheap, but are very reasonable and appropriate given the high quality of work.

I won't return. They really screwed up a necklace even though they promised results even before actually contacting the "designer" to see if what THEY promised could in fact be done. As a previous complaint said they promise but don't deliver.

I had jewelry repair done in this store and customer service is superb. They fixed my chanel & house of harlow earrings and am very satisfied with it. The store is quite cute too...and they had so much interesting selection with a mix of fashion to expensive jewelry. I highly recommend shopping here and for jewelry repairs. I will be a repeat customer for sure in the future should I need them.

My partner and I were looking for wedding bands and Made You Look was our first stop. The staff were so incredibly helpful, patient and also understanding of our budget. Not only that but they are super knowledgeable and we learned more about gold than we even thought we needed to know about it! I would highly recommend putting this on your list of places to visit when you are looking for something unique, locally made or even something simple that is just well made. Made You Look ended up being our first an only stop for our wedding bands and we couldn't be happier.

Had a ring sized here and they did a flawless job. The size was a bit too small and I had lost the receipt so I was putting off going to speak to them in order to resize the ring for a second time. When I did go in they were extremely understanding and resized the ring again and tightened the stone for no additional cost. Very happy with their work and customer service and will continue to come here for my jewelry needs.

I had a custom earring made here to match another one, and they did a pretty good job. It was very, very pricey, but the earring had sentimental value to me. I'm not giving them five stars because the replica earring did not quite match. It is very easy to tell the difference if you look closely (which you would have to, because they are earrings). In the end that is not a bad thing, so I'll always know which one is the original and which one is the new one, but I think for the amount of money I paid it would be a closer match.

I contacted Made You Look last year when I had a small piece of rock with some garnets in it that I wanted turned into a ring, and had no idea how to go about it. Made You Look's staff and site was very helpful in selecting a designer. I worked with Nadia Werchola, who clearly explained the process and quickly got to work. She extracted the stones, developed some options for designs based on my brief, and developed the mockups - all sending me pics along the way so I didn't need to attend an extra meeting until the ring was done. I was so happy with the result that my husband and I chose to work with her this year to get new rings made for our 20th anniversary (choosing one of her existing designs). Nadia was exceptional to work with: professional, creative, thoughtful, good at answering questions, and fast! We are very happy with the result. Made You Look also has a great system for setting up appointments and payments that make everything easy, and the shop itself is beautiful (though hard to leave without buying something extra...). And, they follow best practices for COVID-19. Would definitely go back & recommend!

MYL has done 2 jewellery repairs for me on 2 separate occasions. Both times, I initially dealt with Amelia who was professional, friendly and knowledgeable and promptly directed my inquiry to one of their jewelers with the particular skills to tackle the specific issue in question. The first repair was converting large sterling flower pendant earrings to ones with posts which required laser soldering. Job beautifully done, with posts installed at the appropriate angle to sit just right on the ears. The second repair involved repairing and restoring a wide silver band ring from Bolivia enameled with patterns inspired by traditional textiles that had been crushed in a bike accident. I was very upset that this ring had been very badly damaged and was somewhat skeptical that it could be fixed. Emily Gill was very empathetic and was very confident that she could restore the ring. She quickly and expertly undertook that repair and quite honestly the ring looked better than new as a result of her handiwork! My overall experiences were excellent from both customer service and technical expertise vantage points. Perhaps the only downside is that I did obtain 3 quotes for each repair and MYL prices tended to be on the high side. However, I am a firm believer that you get what you pay for and the confidence and peace of mind I have in dealing with MYL is worth the extra few dollars...

Took a ring in to get re-sized and new setting made for it. When I went to pick it up they tried to return it to my with it missing one of its accent stones, the band was scratched up and the setting itself was unbalanced and 2 of the prongs had dents in it. Recommend not going to this store for alternations or changes.

Last year I set out to buy a ring for my girlfriend in anticipation of our fifth anniversary. I faced two obstacles: 1) a relatively modest budget, and 2) it was my first time buying jewelry and frankly I had no idea what I was doing. After some preliminary detective work via Google I figured Made You Look would be a good place to start. After a good 40 minutes of browsing I finally enlisted the help of the saleswoman, who helped me pick out a wavy/ridged silver band with small chocolate diamonds that cost around $350 with tax (one of the least expensive pieces there), and which went over exceedingly well with my partner. It was really cool to see people actually making unique pieces in the back room and to get to meet the designer; that personal interaction went a long way toward making me feel more confident about the whole process.

My wife was ogling a Jilian Madden ring on their site forever, and I finally decided to surprise her with it for our anniversary. Since I'm not a big jewelry person, I was somewhat clueless, but I knew the ring. I contacted them, and they were more than helpful. Got very fast response times, Jilian herself was in touch with me back and forth. She didn't freak out when I had to change a size that I ordered, and was positive and professional. Pricing was reasonable relative to the piece. The customer service, as others have mentioned was excellent. From recommending a restaurant near the store, so I could set up the surprise visit, to putting the finished ring in the display case when we came in with a custom made "price tag" on it. And Jilian made the effort to come to the store when we were there to be part of the surprise and meet my wife in person. My wife is over the moon with the ring, and we would absolutely return and recommend them in the future.

This is far and away the best jeweler I've come across not only in Toronto but arguably in North America. (I'm from London, England, and we have few shoppes like this back home.) The customer service is extraordinary, as is the range of material: I especially admire that, resisting the current trends toward platinum and 'white gold', a good deal of the work here is in rose gold. Furthermore, as someone who eschews diamonds (fair-trade or not, I have no care for diamonds), it's lovely to see gemstones in so many varieties. No two pieces here are alike. Whatever your price-point, this place is surely your one-stop or at least first-stop. I could spend an entire day here insofar as it feels like a museum. To top it off, the artisans themselves work in back behind the store front itself, and it's wonderful, truly wonderful, actually to meet the human being who made what you have your eyes on.

The service here was so wonderful it inspired me to write my first yelp review. Walked in off the street with two pieces of jewellery that needed attention. One was a broken necklace with many beads and a shredded silver chain, the second a Tiffany charm bracelet that needed six charms attached. The bracelet was done on the spot in 15 minutes, during which time I was shown some options for the necklace repair, which I left behind so a quote could be provided. I was followed up with two days later with a very reasonable quote, and the piece now looks better than it did when it was originally purchased. Also picked up a great pair of locally designed earrings during my visit - all in all a perfect retail experience!