Madison.eu

Had the best experience choosing my perfume for my birthday. Yes, I booked the appointment and didnt regret. I got a dedicated sales person which made my exploring more enjoyable. Thank you Valentin for being so knowledgeable and fun, non pressuring. I left with a perfect gift for myself. A lot a lot of special niche perfumes and brands that I have never heard of. Would love to come back again. Keep up the great job 👍

a beautiful and elegant perfumery, offering both an impressive variety and quantity—two entire floors packed with perfumes. the staff was alright, though we would’ve appreciated having some perfume blotters available. having to call someone repeatedly just to smell a fragrance can get a bit tiresome after a while. beyond the perfumes, the interior is equally captivating. they pay great attention to design, with stunning paintings and a thoughtfully arranged space that adds to the overall experience. we definitely recommend visiting this spot 😊

I do not comprehend the bad reviews, while first time visiting on a busy Saturday without an appointment turned into one of the most fantastic experiences ever. I am a big fan of niche perfume and I'm not talking about MFK or Le Labo or Diptyque. Here as soon as I entered, a nice and kind lady approached me and introduced me to Diana. I cannot thank her enough because she took time guiding me through the journey and I ended up with 2 bottles of perfume. My husband has been hugging me until now because he loves the smell so much! Would definitely become my favorite place!

During my recent visit to a luxury perfumery, I was met with an exceptional level of service that truly stood out. From the moment I walked in, I felt warmly welcomed by Alina, a highly knowledgeable and attentive salesperson. Her approach was genuine and personal, making me feel valued as a customer. Alina went above and beyond to assist me, taking the time to showcase a range of exquisite fragrances, including some from my home country, France, that I hadn’t encountered before. As someone who has been traveling across Europe and other continents for several years, collecting unique perfumes from around the world, this experience felt truly special. The attention to detail and tailored recommendations made my visit unforgettable. Alina’s expertise and passion for perfumery were evident, and her ability to guide me toward scents that resonated with my personal style was remarkable. The shop itself was elegant and well-curated, offering a wide selection of rare and luxury brands that cater to both connoisseurs and curious explorers like me. This was a top-notch experience, and I will undoubtedly return to this perfumery to discover my next olfactory gem. Highly recommended for anyone looking for exceptional service and a personalized perfume journey!

Had a fantastic experience here with my wife shopping for fragrances. The sales assistant Andra was very helpful and friendly and you could see that she was passionate and knowledgeable about her job! For sure we will come back! Thank you.

Worst perfumery experience in Bucharest. I’ve been to all niche perfume stores in the city and that was the only which left me disappointed. The choice is actually good, a lot of Le Labo, CDG, Arquiste etc. But the attitude of the personnel (that was a man) was kinda arrogant or he just didn’t care, I don’t know. Few dry comments about 3 perfumes. I didn’t even realize that was the second floor in the store and nobody told me about this. Don’t recommend, especially in the city where there are so many fantastic stores

Not my first visit to this store, but definitely my last. After testing some perfumes me and my friend were made to leave by a rude employee who said we “smelled a lot of fragrances” and that they only serve customers with reservations and the experience is meant to be 20 minutes. No problem with such a policy but she could have told us from the beggining. Her tone was condescending and dismissive throughout the whole interaction, which made the experience unpleasant. Despite the nice fragrance selection, the staff’s attitude completely ruined the visit. The sales assistant with the bob haircut and glasses could benefit from some basic customer service training.

Where do I even begin? The customer service was absolutely horrendous. Apparently you need a reservation to get in, otherwise they only allow you 10 minutes to walk around and pick your perfume. This is unheard of — I’ve been to major perfume stores in Europe and was never imposed a time limit. How do you expect to make a proper decision when you’re constantly being rushed? The whole staff was quite arrogant, acted like I shouldn’t be in the store. What’s more, the store was completely empty, so their justification for the time limit was just ridiculous. I’m very disappointed & never intend to visit that place ever again.