MadreTierra Patagonia Hosteria Boutique

This hotel was the perfect place to stay for two days while we visited the Perito Moreno glacier. The staff was very friendly, and greeted us with a campari and orange cocktail when we checked in. The rooms were small but clean and well-designed, with a helpful set of shelves right by the door. Breakfast was excellent - eggs made to order, great pastries, etc. There is a nice place to relax and read on the second floor. The hotel is just a few minutes walk from the main street through town. They were also very helpful in offering us box lunches for the glacier hike. I would stay here again without hesitation. Strongly recommend.

Having stayed in many places this is perhaps one of the worst leading me to leave my reservation early. To be clear I stayed in one of the offered cabins and not in the typical rooms- I am unable to speak to the condition of the rooms. I stayed in early December and had three main issues with the space. The first was that the bathroom sink - and only the bathroom sink- ran brown on two different occasions. I was informed after bringing it up that the city was working on the pipes. It never happened in the Kitchen sink but obviously I didn't trust the water after that as, if the explanation is true, the kitchen water would also be compromised. Secondly, the place was infested with spiders. This was not obvious at first as they generally came out at sundown around 10-10:30 pm. After killing multiple spiders I went to the front desk to a young man who spoke limited English and came by with a can of raid. After more spiders kept appearing I ended up being given the raid for the night and told that is just how it is. Thirdly was the lack of cleanliness. The sheets had been changed but found dirt and spiderwebs throughout. Further, I found a full sock and other debris under the bed and hair that was not mine on the sink and in the shower and the mirror had splash marks. I was told that one of the housekeeping staff is lazy. I went by the desk multiple times the next day to try and talk to the owner and ended up sending multiple emails trying to be refunded for the second night I did not stay there. I never received any response. For the cost of this hotel I was massively disappointed and would not recommend staying here.

Convenient location close to main street, restaurants, and shops. Friendly and helpful staff. Comfortable rooms.

Well situated, basic hotel. It had great reviews so we stayed 2 nights here on our trip in Patagonia. Would not recommend. Money was stolen out of our safe by what we believe was the staff. The owner was notified and I was assured that no one stole money because they have cameras... unless they have cameras in all the rooms I don't know how they would know if their staff was stealing. All room keys are left at the front desk and staff "turns down" your room in the evening. We had a sum of money that we kept hidden in our luggage and not out with us on the streets ever. While we stayed at MadreTierra we put it in the safe. The owner is accusing me of trying to scam or blackmail. I told him I'm just giving him feedback on my experience so that people know what they are getting into. Definitely if you stay here don't use the safe!

I stayed at this hotel for 4 nights. The hotel is lovely, it felt like you were staying in a home not a hotel. The staff are so friendly and the owner Mariano was so helpful and gave great guidance on what to see. The location is great, it's not on the main road so it's quite, but very close to restaurants and the main street. The breakfast is really good, they provided a great selection.

LOVED my stay at MadreTierra. Highly recommend staying here! All hotel staff was friendly and welcoming. As a solo traveler, I felt that the hotel staff cared about my safety and made sure you everything was enjoyable. Special thank you to Mariano for explaining all the activities in the area and helping me book my excursions prior to my arrival! And thank you to Mathias, for a smooth check-in process, warm welcome every time I came back to the hotel, and for helping me book a taxi to the airport. Breakfast is provided and had ample options. Thankful for the coffee and tea available in the lobby as well in the afternoon. I loved the decor of the entire hotel, and in my room. The little details including your name on your hotel door make such a thoughtful difference. Also, my room was a lot bigger than expected! The bed was the most comfortable of my whole trip to Argentina. Would love to stay here again if I am ever back in El Calafate.

Excellent location just a few minutes walk from the main street. Good, simple breakfast that included healthier options as well. Rooms were on the smaller side but very clean and comfortable enough for a shorter stay. Street parking is also available right in front and is safe. Mariano was very kind, helpful, and gave good suggestions for things to see and do. Few small suggestions for improvement would be to provide guests with more soap. There were 4 small bottles of lotion but just 1 snall bottle of bath soap which is difficult to use as hand soap. Also, a few more hangers would also be useful. Otherwise a very pleasant stay.

Great place to stay. Staff were very helpful in accommodating us, booking taxis, recommending places to go for dinner, etc. They serve a great breakfast, with different fancy pastries from the bakery across the street every day. After checkout we were able to store our luggage for most of the day while we waited for our late flight home. Great location - 2 blocks from downtown, and a 15 minute walk from Reserva Laguna Nimez, which is a great place to go birdwatching.