Ryan M
Google
I have been a loyal customer here for a long time, but tonight’s experience was extremely disappointing. The staff treated us poorly from the moment we arrived. After we were told we could not bring our bags inside and had to leave them with staff, our bags were thrown next to a trash bin. In addition, staff members were passive-aggressive, making comments such as “be ready to lose your coat, our closet is full” and “did you just leave your bag to go somewhere else? We are not a locker.”
This kind of behavior was unprofessional and disrespectful. I am genuinely saddened by this experience, and unfortunately, it has led me to decide not to return, despite being a long-term customer.