Magic Castle Hotel

Five stars for excellent service and a very nice first impression by the front desk. The amenities are excellent and very family friendly. My family loved the extras like the movie nights, snacks, soda and soft serve! As far as the rooms go, it was a little underwhelming. The master bedroom, kitchen and bathroom were fine but the living room needed some work. I'd suggest repainting throughout, new furniture in living and dining areas and a new living room rug. I think if there was a room remodel with new paint and furniture, we would stay again and would recommend a visit to others.

I had a fantastic time during my stay! The staff were so kind - especially Alex! He was incredibly helpful and welcoming, and he made great suggestions for dinner while shuttling us to the Magic Castle! The shower in our room left a bit to be desired - the water was either very very hot or very cold, and there wasn't very good water pressure. But that was the only part of our stay that wasn't enjoyable - otherwise everything was amazing!

This was our third stay at the Magic Castle Hotel. We frequently visit LA, and we've stayed at many places. This is our favorite! Maybe it's not a souless Hilton, modern and boring, rather it has space, service, and singularity of character! My kids loved the popsicle hotline, snacks, freestyle coke machine, and soft serve ice cream, all included! The continental breakfast had something for everyone in our family. And the incredible service really can't be overstated! Any questions we had, any help we needed, was quickly and cheerfully given! When you add in all the benefits (hello free laundry service!), and subtract the lack of "resort fees" and other hidden nonsense, the price is very good. Anyone who thinks the hotel is overpriced obviously hasn't stayed in LA before!

Wow this place is magical in so many ways. From the moment you walk in and all throughout our stay we were greeted by the most friendly and helpful staff who will go out of their way to make sure your stay is magical.|Breakfast that is included had lots of options with a performing Magician, loads of quality snacks that they provided, very comfortable beds, clean rooms and hotel grounds.|The only problem was we didn’t stay long enough so will definitely be back.|A big THANK YOU to Darren who personally delivered a few belongings to Anaheim that we had left behind, some being a bag of dirty washing that they washed before delivering and omg the clothes smell divine. |Thank you again and I can’t wait to visit again.

This was one of the nicest hotels we ever stayed at the people were so nice and they have free ice cream and a soda fountain pretty much everything is open 24 hours you can go get coffee from the machine or get free snacks at the front desk. They also have a breakfast in the morning and a laundry service. Everything was perfect the rooms were super nice and clean and they cleaned the rooms while we were out. They have a magician in the morning as well. I think this is literally the best hotel I have ever stayed at and everyone there is so nice and caring.

The service at this hotel is exceptional. My step son (7) was made to feel special every day, at each point of our trip. He particularly loved Nick and Kevin- they made the experience unforgettable. The location is fantastic to all the main Hollywood attractions and rooms were huge. Could not recommend it highly enough.

This was by far the most terrible place I’ve ever stayed. I had high hopes to be truthful, after what I was seeing on social media a few months back. I booked a trip with my friends and took a visit to the castle to see what the major club was like. But the hotel was dare I say… beyond disappointing. I couldn’t believe how unsafe I felt. I wouldn’t dream of taking my children here! Who ever could!? First, the staff was overzealous right while checking in, not to mention, the unpleasant and unprofessional manner of the manager. The walk alone from the castle to the hotel ,at night, was truly frightening. There is no clear lit path, a major safety hazard. There were homeless people screaming in the streets and when I asked about their level of hotel security they had NONE! Beyond that the rooms themselves were sub par at best, the beds were wildly uncomfortable and there was multiple stains on my bedding and couch cushions. There’s zero elevators in this facility, and NO ONE took my luggage up. This place and its service is horrendous. It’s truly falling apart at its seems. My heater didn’t work, extra blankets smelt musty, this was far from the luxury experience I thought I was taking here. Not worth the cost at all. Mind you, when I needed something past 12:30, there was no one to be found at the front desk. I will absolutely not be staying here ever again.

I cannot emphasise enough how much I enjoy this hotel. I stayed here for the first time in 2014, and expected it to be different after ten years - but if anything it has just gotten better! The staff are so incredibly friendly and helpful. Particular shout outs to Nick, Johann, Gina, Thomas, Alex and Kevin - which I know is a lot of names, but it’s because everyone we spoke to made the stay amazing! Thank you particularly as well Nick and Johann for the recommendations of things to do down town, Perch was a great spot for lunch 👌 The free snacks at reception blew me away ten years ago, and now it’s free snacks, a post mix soda machine AND a soft serve ice cream machine?? 🤯 You just don’t get those inclusions in hotels, let alone ones that are a block away from Hollywood Boulevard. I won’t lie, the hotel itself is a bit dated - But it’s perfectly adequate for a comfortable stay. Apartment style rooms include a kitchen and full size fridge allow you to cook meals yourself if you don’t want to eat out. Beds are comfy (including the fold out sofa). Genuinely a fantastic hotel to spend your time in LA at. Convenient location, great inclusions, friendly staff. Highly recommend!