Magna Pars L' Hotel à Parfum, Small Luxury Hotels of the World

Great 2 night stay with the family after a 14 hr flight from SE Asia. Arrived 9am and was allowed to check in much earlier than expected. Lovely concierge, clean rooms. Pablo in particular was very helpful, with great recommendations for dinner 2 nights in a row. Highly recommended!

We recently stayed at the hotel and unfortunately had a disappointing experience with the staff. While we were out of our room for about 1.5 hours in the morning, a valuable piece of jewelry went missing. When we reported this to reception, their response was neither helpful nor empathetic. We were simply told that “valuables should be kept in the safe,” and although they claimed they would review the security footage, I remain skeptical that this was actually done. I don’t like to accuse anyone of theft or jump to conclusions, but the lack of support from the staff fell far short of the standards expected from a 5-star establishment. While I appreciated the hotel itself and its excellent location, this incident left me feeling uneasy for the rest of my stay.

Not 4 star in our experience. ||Was told at check in we couldn’t get free upgrade (Gold status) but we can get one with a fee of $50/night. Apparently, they “lost” my request for 2 beds upon reservation and have to upgrade us to a room with 2 twin beds for a fee. No upgrades but yes upgrade if you pay. Weird. ||Then the closet door kept unhinging on its own 4-5x over the night, couldn’t call maintenance for a fix since it was already late into the night and we wanted to rest. We had to prop the door with a chair so it won’t fall over us while we were sleeping. Haven’t had a restless night at a 4-star hotel where we feared for our safety. Called in the morning regarding the door and they fixed it while we were gone for the day. Totally not expected of a hotel at this price range. ||We were in the middle of a nap on the first night due to jet lag when we heard a pounding on the door. We had to drag ourselves from sleep for a turndown service. The lady just went inside, no hi’s or hello’s, promptly proceeded to place two floor mats on the edge of the bed floors and left. We were puzzled by this as we were woken up from a deep sleep only for floor mats. Hilarious. ||The next night, we asked for a turndown service prior to leaving for a late dinner around 9 PM. Upon return at a little past 11 PM, I had to call front desk whether turndown was done since our room looked exactly as we left. No beds were made, no emptying of trash, no new towels nor floor mats this time. We were told that yes, someone came in to refresh our room. See for yourself on the pics below if said turndown was indeed done. ||The only saving grace was the service at breakfast. The ladies there were very nice and efficient and served us with a smile. 5 stars all the way. ||Will we come back after horrid experience, definitely not!

Very spacious, clean and modern hotel. We arrived on the Sunday and went to eat in the restaurant for dinner to find out it was closed. It does advise this on the website, which I had not seen. Unusual it wasn't mentioned when we checked in and told the reception we would like to eat there. Reception is at the back of the hotel which was slightly confusing. Not sure how good the security is as I had someone constantly knocking on my door at around 11.00pm, the gentleman on reception did come up and check and it finally stopped. As a female traveller I then did not feel very safe. Breakfast was good.

Beautiful hotel in a quiet neighbourhood. Well located within Navigli and close to underground station. ||Very relaxing with excellent facilities. ||What really makes the hotel special is the friendly and helpful staff. They make sure all guests are well looked after and their every needed is taken care of. Management are very personable and approachable. ||The food is amazing especially the breakfast. Will visit again.

A very modern, yet very good hotel. |Great rooms. Professional staff. Excellent restaurant. ||This hotel exceeded our (high) expectations. ||The location is out of the city Centre I the canal area. Despite appearances, the area is safe and friendly. A wide range of bars and restaurants within 10 minutes walk, but do make sure you eat at least once intne hotel

Enjoyed our stay at this hotel very much, staff very attentive and professional. Hotel´s location perfect, in the city center. Our room was well furnished, clean and with a nice view of the city. We also enjoyed hotel breakfast with enough options.

This was one of the best hotel we stayed during our trip. Especially the service was excellent. We had to leave very early to the airport and the hotel arranged the taxi and even prepared a breakfast package bags.