Theresa A.
Yelp
My review of Mahi's has changed. In the past, we had a positive experience.
8/25/24......was a horrible.
My husband & I chose to eat breakfast @ Mahi's today because we've had good past experiences here, and we recently learned they allow dogs.
Note: We've never eaten breakfast here. We've only visited during the late afternoon, early evening times.
I was seated by the hostess, of whom I had to go, find because no one was at the front upon our arrival. She sat me, gave me 2 menus & silverware. I told her my husband was coming from the outside, with our dog.
After being seated for at least 2-3 minutes, my husband took the dog for a potty walk. I remained @ the table.
At this point, about 5 minutes had passed. Not a single waiter or waitress greeted me, acknowledged me or anything. So, I continue to sit there and wait.
As I'm still waiting to be acknowledged, an older white female waitress served the table adjacent to ours. I'm thinking, she's coming to my table next. Nope! She walked away, as if I was not sitting there.
Then, a male waiter, average age, heavy set, and also white, came out. He walked past my table & went to the table, directly in front of where I was seated. He checked on them & had a short conversation w/ them. Again, I'm thinking he's coming to me next. NOPE! He went inside the restaurant. Again, walking away as if I was not sitting there.
Now, let me state my husband and I were the "ONLY BLACK PEOPLE" sitting on the patio. Everyone else was white. How could you miss us or not see me? Plus, I had on a bright pink shirt & bright turquoise shorts. Really!!!!!
All this occurred b4 my husband returned to the table from walking the dog.
So after about 10 minutes or so of not be waited on, I quietly gather my purse, get up & go inside to seek a manager.
I met the manager. I very calmly, even though I was very angry & holding back tears, wanted to know why both wait staff served both tables, near my table, yet never even acknowledged my presence.
Note: They were in the kitchen as I'm telling the manager what happened. They still didn't acknowledge me.
The manager apologized and said it wasn't intentional (racist/ prejudice basically). He told me he would serve us himself.
I told him I didn't even think we were going to stay. I go back outside & sit back down. He comes out with 2 waters, tells & says, "Don't let this ruin your day." I'm totally pissed, offended & appalled. The manager then asks what we are going to order. I say, "we like Bloody Mary's, but when my husband returns, we probably won't stay." The manager says, " I'll add extra vodka & they will be on me. " I know he was trying to do damage control, but that doesn't fix this racist situation.
The manager brings the drinks as my husband returned with the dog. The manager quickly apologized to my husband. Now, my husband has no idea of what happened because I didn't have a chance to tell him. So, I over-talked the manager & told my husband what happened.
We told the manager we were leaving. The manager said, " I'm sorry, there's nothing else I can do". The manager tried to say it was a mix up in hosting staff & whose table we were.
Does it matter? The fact that neither one of the wait staff addressed me & avoided eye contact, coming to our table, as well as, the fact we were the only black people on the patio; It was 100% intentional.
All the white people, on the patio got served & the 2 Black people didn't. Really!!!!
We left. It's highly unlikely we will ever return.
We drove down to Jumping Shrimp. We were treated VERYYYY well & the way we should have been treated @ Mahi's.