Maingate Garden Inn

The property managers clearly haven't kept up their property. The carpets contributed to the musty odor in the room. The tub leaked after it was shut off and the knob to adjust the water temperature was in need of full replacement. The caulking in the bathroom was horrendous. There was a certain way to use the card reader to enter the room (blue top up, pull out very quickly). When I first arrived I tried it for a couple minutes before finding a way to work the card reader. The shuttles to the parks were a bit inconvenient. For Disney World it was only to Magic Kingdom and the bus would leave at 7:15 am only, the park usually opens around 9 am. The location was convenient with affordable ride share prices to the parks. There is a couple of restaurants in the immediate vicinity, which is a plus. The staff was pleasant and helpful. The housekeepers were amazing and definitely kept the room in pristine condition. Overall it was a good experience,but It's just not fair to provide a service in the condition that it's in.

Good location, close to Disney. Staff were not very friendly. Breakfast was "grab and go" and most items offered were not available and the staff member working the breakfast was extremely rude. Drinks were room temperature not even chilled. The best thing about this hotel is the shuttle to the parks. The driver was so nice and lots of fun. While it left very early in the morning he made it a great time.

Got a great rate on this hotel. Very convenient to Disney. This is not a luxury hotel, so don't set your expectations too high for the price you are paying. This is an older hotel so the added resort fee is a bit of a stretch. Large pool and a water feature for kids. Breakfast is included, but it's very basic. You have to warm it up in your room's microwave during COVID. Front desk staff was very nice and helpful. Breakfast staff, couldn't have cared less. The two rooms we had were simple and didn't smell, so we considered it a fair deal for what we paid.

We were very pleased staying here for our vacation. Stayed for 7 days the Guy at front desk on their graveyard shift checked us in and was very helpful in explaining how all the different shuttles work for all the Parks from the hotel. We received a complementary breakfast for all 5 members of our family and for the most part it was good, only 1 day the staff was keeping up with the people and keeping everything stocked. Even though we didn't get a chance to go to it they did have a very nice pool with a small area for younger kids. Cleaning staff did a good job cleaning and restocking our room. Safe, small fridge, small closet unit, flat screen TV, iron, ironing board, and coffee maker were all included with our room. Only complaint was with the fridge was a little noisy and for some reason coffee maker wad in bathroom. Nice bathroom. Overall we had a very good experience at this hotel and its only about 10-15 min from all the Disney Parks.

I actually got a really good deal on our room. So with that in mind it was within that quality, but I did see what the normal rates would have been and if I would have paid the normal/higher rates I would have been a little bit upset. The breakfast was great for being buffet, but it was hot and a good variety. The location is awesome for both Disney and universal parks. We stayed 8 nights and reported a maintenance issue (shower ran/heavy drip/wouldn't turn off) the day after we checked in. They sent maintenance right away and the issue was fixed until we used the shower again. We decided not to report it again. Beds were very comfy, but the shower had low pressure and temperature issues. Overall I would stay again as long as I got a better rate.

Room is nice and pretty big also loved having a view of the pool, but definitely needs better cleaning and fixing. Blankets had stains, walls dirty, hair stuck to walls in bathroom, carpets gross and stained, shower head fell off and so did the shower bar to hold towels. Bugs were also in the ceiling of shower area. The hotel has potential, but the cleaning and maintenance needs some serious training/help.

Lots of features from the website was not available, examples: in dinning restaurant and Cafe, arcade, gift shop, grilling area. The pillows on the bed were throw pillows not normal sleeping pillows. The shower had no grip on the tub so you were sliding around a lot, it did not have handicap bars for elderly people. Bus to the parks ran too early. Wasn't worth the stay. Would not recommend it.

Stayed for 9 days for a Disney vacation. Can't really complain about anything for what we paid. Location was good, pretty close to the parks. Free breakfast buffet everyday was nice. They offered free shuttles to and from the parks but we decided to use Uber/Lyft so we could go on our own times. Didn't really spend anytime in the pool, but the hot tub was great after a long day at the parks. Rooms were cleaned everyday and were comfortable enough. Our favorite thing about the room was the amazing AC/heater. That thing worked better than any other hotel I've stayed at! It was super easy to get a comfortable temp in the room. We would be happy to go back again. Thank you.