Maison Astor Paris, Curio Collection by Hilton

We had a wonderful experience at the Maison Astor! This was our second stay. The staff was very welcoming and competent. The concierges were very helpful arranging restaurant reservations and cabs. The room was comfortable. We especially liked the shower. The food and drinks in the pub were great. The location is great for everything we wanted to do. Overall a great value!

My husband and I just returned from a 6-night stay at this wonderful hotel. Everyone we encountered was so welcoming, kind, and helpful. The breakfast at the hotel was absolutely delicious and the perfect start to each day. The rooms were spotless and while there was some construction in the area, our room on the 7th floor was quiet and so comfortable. With sincere thanks ❤️

So I had no idea this was the house of Maison Astor Overall I had a great time here at this hotel because the service here is one step above and really made me feel like family at home. Thank you to Tristan and Elisa for that. You personally made my day. The location of this hotel is really closeby the Arc de Triumph , the Eiffel Tower and that shopping area. Even with the political climate going on which was very nearby I felt safe and secure here in the 8th. The breakfast was decent and good. The train and the RER stations are very closeby all within a 10 min walk. I would def come back here to stay because of the location and proximity to landmarks which makes it soo much smoother.

Lovely boutique hotel on a quiet street in the 8th, which is an upscale shopping area. Enjoyed delicious buffet breakfasts here, which were quite delicious with lots of appetizing choices. The elegant restaurant was closed for a rugby event, so had dinner in the breakfast restaurant but with the dinner menu. Our server, Samantha, was exceptional as was the service from her two companions but I did not learn his or her name. The customer relations representative, Antonin, will make you feel welcome and provides excellent hospitality. Very impressive. The hotel room is smaller than the photos on the Hilton website, but was charming and clean, with Clarins bath products, makeup mirror, cotton face pads, nail files, q tips and hairdryer. Fantastic location, superior hospitality, good food and drinks, and comfortable pillows and bedding. Will definitely be staying here again.

Lovely hotel, delicious breakfast and the staff were amazing. Great location. This was an unexpected visit for us but it turned out perfect.

So I've stayed at this hotel several times over the years and each time I've had a wonderful experience. The hotel is clean, well managed and the staff are pleasant and helpful. The rooms are smaller, as most hotels in Paris, but well maintained and comfortable. The room staff and services are all top notch and clean daily (which is a huge plus for me). I have paid extra for a larger room (pre Covid) and love the higher floors and slightly larger rooms, but with the rate increases I didn't feel it was work the extra money. The only downside, breakfast.... They have very limited seating and you can end up waiting. So go early if you want to eat. The coffee machines they have are good, when they are running. The location of the hotel is not ideal, but if you like a boutique hotel in a quiet safe part of the city, with good access to the metro, this is the place.

We stayed at Maison Astor Paris Hotel in December 2023. I rarely leave reviews but I had to do it this time. The service, the rooms, breakfast, and location of the hotel is incredible. Everything is within walking distance. Special thank you is for Fabian and Mattius. They were so helpful with all restaurant suggestions and reservations. We were changing our plans for restaurants numerous times (we were group of 8) but they were so patient with us. They always smiled and always were willing to help. From now on I will only stay at Maison Astor whenever we're in Paris.

This is my second time being in Paris & I couldn't have asked for a better experience with a hotel. I haven't been to Paris in many years and my husband and I decided to stay here and we loved it. The staff was so kind, they oriented us to the ins and outs of Paris, they told us a numerous amount of things that we could do, and they made our stay extremely comfortable. Stefan in particular, the bellman was so good to us. He made us feel like we were at home in Florida, every time that we came back to the hotel, he asked us how our day was and if we enjoyed ourselves and recommended us different food spots and places to go. He is the person who recommended that we checked out the Louis Vuitton Foundation exhibit, we absolutely loved it, probably one of our greatest highlights in Paris. I was surprised that I didn't know about the exhibit prior to coming to Paris because I've been to the Louis Vuitton exhibit that was hosted in New York and Los Angeles and they're always my top favorites to check out. So big thank you to Mr.Stefan for recommending that we checked that out, considering that he checked it out the day before us! We really enjoyed our stay at Maison Astor. The breakfast was excellent, and the mojitos were as fresh as can be! This hotel has so much history, as it use to be a mansion owned by Maison Astor himself that has since been turned into a hotel. The rooms are not extremely new and modern but this is Paris and most of the hotels are historical and older buildings. I can't complain, I loved our balcony, it was refreshing and we were able to see a portion of the eiffel tower at night. The kindness of the staff is what topped it off, the staff here is beyond exceptional, I would stay here again simply because the staff makes you feel like family every time that they see you.

Our stay here at the hotel was great. The staff was friendly and helpful if we needed anything. The room was perfect but next time we will move to a roof top suit so we can see more! We will definitely be back!

This is our home away from home! The soon as we were able to travel back to France the Astor was the place to stay! Amazing customer service, a welcoming staff and comfortable large rooms! Great food and drinks at the bar. Highly recommended!

Hotel is located in the 8th, but a bit removed from restaurants and shops. I was staying for an air show, so we had a corporate room block and the basic queen room was just okay - it was very small, with no view and limited natural light. The on-site restaurant was okay, but a bit over priced. I would recommend for the right price.

This hotel has been the best with an amazing staff that has catered to our every need. The rooms are wonderful, the location excellent and the buffet breakfast incredible along with the ease in which they care for you has made us come back and recommend to others who are staying here in the near future. Thank you so much for all that you do! Bravo!!!

11 rue d'Astor (no relation to the hotel name), a quiet street in the otherwise chaotic but very chic 8e arrondissement (district) of Paris, near the Faubourg Saint-Honoré, the affluent neighborhood between Champs-Élysées and Boulevard Haussmann, upscale retail shops, tree-lined boulevards, cafes, bistros, and patisseries, the renowned Printemps, Galeries Lafayette, haute couture fashion houses, art museums, Arc de Triomphe, Palais Garnier, Place de l'Opéra, Musée Jaquemart-André, and numerous monuments. Maison Astor Paris is a Curio Collection Hotel by Hilton, a collection of boutique hotels, under the umbrella of one of the largest hotel chains in the world. Over a century old, Maison Astor Paris was founded in 1907 as Hotel Royal Astor, by the aristocratic John Jacob Astor, heir of one of the wealthiest American families, considered one of the wealthiest men in the world with a fortune of $87 million, his pregnant wife wishing to give birth to their child in the US, they boarded the doomed RMS Titanic on its maiden voyage in Cherbourg, France, whilst his wife survived, sadly he perished, due to his fame his character has been played in many movies, recently by german born American actor Hans-Jörg Gudegast, aka: Eric Braeden in the 1997 movie Titanic. The charming Maison Astor Paris Hotel reopened its doors in 2017, everyone of its 131 "apartments" have been renovated, it retains its Parisian architecture highlighted in the Haussmann Plan, guests are warmly welcomed in the sophisticated hotel lobby by a very capable porter, efficient check-in desk clerk, and superb concierge staff. The building is stunningly beautiful, the lobby is luxurious, restaurant posh, and a warm but small bar, two small elevators, meeting rooms, and a very small "fitness center". My beautiful bi-level 1 bedroom duplex rooftop suite #709, was home for 3 nights, room size was 430sqf (40sqm) large enough for 4 people, and a private terrace considered huge even by US standards, had a breathtaking 270 degree view of Paris cityscape from the Sacré Coeur to the Eiffel Tower and beyond, the well appointed room was upholstered in luxurious Hèrmes furnishing fabrics and wall coverings, a king-size bed and 2 single sofa-beds, foyer, suite had two 50' LED TVs one in the bedroom, one in the living room, terrace has a large table and 6 chairs, a wet bar with soft drinks minibar (€3.50 per item, though on Hilton's own booking portal, it says complimentary), and nespresso machine, work desk, safety deposit box should fit a 17' laptop with ease, free and very fast WiFi, bathroom with single sink, separate tub and shower, a wc with japanese style toilet and tiny sink, SOTHYS toiletries, robes and slippers Ultimately any hotel has minor issues or weaknesses, and Maison Astor Paris is no different, there is no spa or swimming pool, fitness center is tiny, the size of the elevators very small, I suggest you ask the staff to deliver your luggage to your room, though room service is available 24/7 menu is limited, the air conditioner didn't work properly (main complaint by other reviewers), though room was clean, and bathroom was impeccable, the bar area was drab and grimy, lastly insufficient power outlets, and the lack of universal power sockets is a big oversight for a hotel that caters to business travelers and also tourists guests. Whilst Maison Astor Paris is not on my top Paris hotel list, it's a fine hotel and a great place to stay, centrally located, great restaurants nearby, decent breakfast, phenomenal staff, specially the concierge was outstanding, and an landmark worth visiting.

This hotel will not return my deposit of $650.70 that was paid at the time of booking April 2023. I have reached out to them numerous times and they will not respond as of 9/1/23. So now I have no other choice but to go on social media outlets and make everyone aware they will not return the deposit. On the day we checked out 7/29/23, we were told it takes 24-48h to receive. A week later we still did not receive it. I emailed them...now they say some banks take 3 weeks. As of today it is 6 weeks without a refund! We left our hotel room the same way we found it...we were only there to sleep!! SOMEONE respond to my requests!! I also sent another email today!!

Steer clear of this place, stay elsewhere! I stayed at this hotel in October 2019 for 2 nights, and it was dreadful other than the location! The hotel advertises that it has air conditioning, and is part of the Curio collection (higher end) of the Hilton Brand--it is not up to par! The Negatives - bad customer service, NO Air conditioning, room service menu VERY limited (see photo), hotel restaurant has very limited hours and food is not very good, breakfast buffet is poorly executed with chipped plates/bowls and much of food is not kept hot/cold and is just laid out on plates. The positives - bigger room than most, a few free items in mini bar, location is good, bar is a nice place for a drink, concierge knowledgeable. I booked a King Premium room, it was larger than most rooms in Paris and it is nicely decorated, and it is a good location near to many attractions and restaurants. They offer a few items complementary in the mini bar which is nice also, but I assume that is because the in-room dining menu consists of a sandwich, soup, or pasta only (see the photo). However, the biggest issue is that the room does NOT have air conditioning as advertised. The hotel is aware of this, and they are unwilling to do anything about it. Upon discovering the air conditioning was blowing hot air, I contacted the front desk. They sent someone up to look at it (I am not sure why, because I was then told that they air conditioning in the whole hotel does not work). The manager I spoke to named Tarek, informed me that the website has wrong information and that they do not have air conditioning, and he offered to upgrade me to another room that does NOT have air conditioning which solves nothing. Long story short, I will be contacting the Hilton Honors line and filing a complaint, and will dispute this charge with my credit card company. DO NOT STAY HERE!

I stayed here a few nights as I am a Hilton Diamond member and this was in a good location and was recently renovated. The hotel is the former home of John Jacob Astor and converted into a hotel. It was very clean and updated, but still not totally completed as of Summer 2018. The staff was very friendly and helpful. Some good and bad things. The hotel is very renovated and smell and feels brand new, but things are not perfect. The air conditioning systems are very problematic as I had to change rooms once due to a malfunctioning a/c switch and then with the new room, I had to call maintenance after the a/c stopped working after two days. Apparently they are aware that there are problems, and on a hot day, this is not good news. The elevators are mega small, the hallways are supper narrow, the breakfast buffet is good (but not worth $25), the shower/tubs are hard to get in and out of, but the beds are comfortable and this was a nice place to stay a few nights.

Amazing hotel. I booked this hotel using Hilton points and was blown away by how wonderful this place was. The staff was extremely friendly, the room was very spacious and well-appointed. The morning breakfast had a wide array of wonderful foods in a posh dining room. It was well located near great shopping (about a 10 min walk to Printemps) and some really good restaurants (Michelin star and beyond my price range and it being August, some were closed). I would recommend staying here and look forward to staying here in the future.

We just stayed here for five nights and can honestly say we had a delightful stay! It is a beautiful boutique hotel in John Jacob Astor's former Paris mansion. It is on a little quiet side street in a very convenient neighborhood. Part of the Hilton family, which is nice. Friendly staff who speak English if you need it. Nicely decorated and reasonably spacious rooms. Only quibbles: very limited restaurant menu - quality of food acceptable in a pinch but not great given all the other options nearby. And the breakfast is really not worth it - prix fixe at something like 25 Euros/person. There is an excellent patisserie- Paul - just a couple blocks away. Also, bathroom needs more lighting by the main mirror, and the room could use more dresser space. But these are minor shortcomings to what was a great hotel - definitely recommended!

My family and I stayed here two nights. We reserved two rooms. One of the rooms had no heat. We informed management to which they brought us a portable heater. They didn't offer to switch rooms and were very rude when discussing with me what the issue was. Based on reading some other reviews, I'm not sure if they even have a cooling/heating system at all. I will not recommend this hotel nor will I ever stay there again!!!!!

This location plays an aggressive floating rate game where they can swing by ~100 euros in a 24 hour time frame to game what they can from you. So I would be cognizant of that when booking. I was painfully reminded when searching again for the property in my Hilton app after making a non refundable booking. I think the rooms are overpriced for what they provide relative to other options in the area (at least when I booked). My logic here comes from later app viewing other Hiltons and then Marriotts, the beds -little pillow squares of loose discount store foam on comically feeble tiny mattresses, and the lack of air-conditioning (even though they advertise it). Service offerings/customer service interactions were also spotty (ordering room service got downright peculiar). On the positive end you are close to a lot of attractions and the property is clean. The breakfast was also nice and it looked like evening dinners were similar.

If you're looking for a place to stay in Paris, then look no further. The Maison Astor was tremendous during our entire four night stay. The staff goes above and beyond to make you feel comfortable. Everyone is very friendly and can speak multiple languages (including English) so communication was never difficult. The concierge helped us on multiple occasions and made our stay enjoyable. The hotel itself is very nice and located in a great area of Paris.

This hotel is very centrally located to all major attractions in Paris. We stayed here for two nights and walked everywhere. For Hilton honors guest they have complimentary breakfast. It's continental but has a great variety of pastries etc. You can order omelettes etc if you like. The rooms are not that big but again your are on vacation and won't be spending that much time in the room. Beds are very comfortable, rooms are clean and they provide all the basic essentials you need. Lobby and front desk staff are great and are available 24 hours. One thing to note, we came here in February and the weather was really nice. It was warm for us and our AC didn't work. We went to the front desk who told us they conserve energy and therefore AC is turned off during the winter months. This is something you dont hear but oh well we are in France! Highly recommend this hotel if you love to walk around and get your steps in this hotel is your go to.

This hotel is amazing. The staff and accommodations are A+++. We stayed for 3 days and had the breakfast every morning. Food was great and service was top notch. Rooms are small for American standards but not an issue for us at all. It was clean and a great place to stay for a trip.

Excellent location among shops and restaurants in a bustling part of the city. Major sites within reasonable walking distance with comfortable shoes or a short ride on the subway. We stayed two nights. Friendly staff greets you in a floral-fragrant, posh lobby. Room had all the expected amenities - nothing over the top, but clean bathroom with updated fixtures, comfortable bed, and room to move around. Breakfast in the hotel is buffet style and includes everything you would ever want. Highly recommend.

We are Diamond members that worked an amazing points deal combined with 5th night deal to stay over New Years. We also got an upgrade. One of the best values we've ever had and we would highly recommend it. It is in an excellent location for site seeing and about .3 mile walk to several metro stations. This hotel is feels brand new and is tastefully designed. The rooms are a nice size for Paris (though our room was a bit beat up already). The bed and linens were very comfortable. Excellent heating system. Lots of USB ports. Nice toiletry products. Big towels and nice bath robes. Good hot water and water pressure. Our primary issue was the breakfast. It was not well organized and stressful experience. It had a "new restaurant" vibe with not enough dishes, coffee and food. We skipped the free breakfast most days so we could keep a time schedule. We would recommend getting to the breakfast room at least an hour before it closes. We heard the restaurant was similar so we did not eat there. Also, the bar was lovely but seemed to be used as overflow for reception and several times, it was filled with families with small children running around. It would nicer if this area was adults only. Lastly, we would not recommend this hotel for business travelers as there was inadequate lighting and work space in the room and the lobby/bar is not conducive for working. Also, the gym is tiny.

We enjoyed our time at the Maison Astor. Very cute property that was the home of John Jacob Astor ( who perished on the Titanic). The staff was very kind and helpful and allowed us an early and late check in which we really appreciated. The rooms are lovely - a bit small by American standards but hey this is Paris. The hairdryer wont work with the bathroom plug - may be code in Europe as we had this issue in a couple of locations. Comfortable bed and well located - we walked to most sites.

I'm a Diamond member and would never stay at this Hilton again. Rude staff that never smile or provide a welcome attitude. Everything is a bother. The restaurant waiter would not let me in for breakfast 3 minutes early because I had a tight connection. Then he started to yell at me for coming into the resturant. Horrible old hotel and unhappy staff.

My first time in Paris and the hotel was Amazing. It's in walking distance to all stores and food. The customer service was really Awesome they really wow me!

I am forever grateful to the staff at Maison Astor Paris. This was my first trip to Europe and the second stop on a 4 Country trip in less than 12 days. By the time I arrived to the hotel I was exhausted. Everyone from check in day to check out day was so sweet and knowledgeable. Now at home reflecting on my trip the staff members that stood out the most are Ahamed, Georigio, Denis, Ricardo, and Francisco. I always felt like they were happy to help me. Never did I feel rushed or in their way. Day two out of nowhere I was not feeling well. I was very sad that my fever spiked and I may have to go to the local hospital. Ahamed and the rest of the staff called an MD that they use to come to our room. The rate that Ahamed quoted was spot on. The Md was great and helped me to get better with the medication he prescribed so I could finish out the rest of my trip feeling much better. Paris is beautiful but what makes it superb is the staff at Masion Astor Paris Curio. If you want to feel at home and taken care of please go to this Hotel. As I type this I have a big smile on my face. What an amazing staff. I cannot wait to return someday.

The staff went beyond for us. I mean they literally moved a bigger bed into our room while we were out to address OUR booking error. We didn't ask or complain they just did it. That is service. As Diamond members we had complimentary snacks and waters in the room each day. The room was clean and suited our family of four. The concierge gave us great dinning recommendations. Just a great stay here.

Horrible experience. I should have stayed at the Hilton Opera again. Small rooms and on the horest day of the year, there was no AC. even when the heat subsided outside, my room was like a Sauna. my deodorant melted. I felt as if I would have a heat stroke. I complained everyday and a fan was brought up. A fan only blows hot air. the front desk denied they had AC problems and said it was the hottest day of year. I mentioned it was still was too hot, even after it was cold and rainy outside. This should no be a curio hotel let alone be allowed in the Hilton Chain. Corporate Hilton did credit me 40k points. As a diamond member, I think i will explore SPG properties. Jaklyn Crosby "quality manager" has business working in Hospitality.

We arrived our room wasn't ready. My husband returned before my son and I, they told him they had given me the keys to the room which they hadn't. They asked my husband for his passport and then gave him the keys to the room. When he entered the room there was a woman laying in the bed! He went back downstairs and asked what was going on. Another guest started screaming at him for being upset. After all this commotion they told us they had given our room to the wrong person. They didn't have our room size available but a lesser size. We had prepaid for the room. We were given a smaller room and champagne. Crazy experience!! Bad customer service. Smaller room nice but not what we wanted!!

This hotel was WONDERFUL. The staff was lovely and sweet and super helpful. The concierge, Denis, was so personable and helpful. I will stay here a million times over... if I make it back to beautiful Paris. The breakfast was great and more than any American "continental" hotel breakfast. Some reviews complain about the lighting in the rooms - uh yeah - pretty dark BUT I'm not here to sit in my well lit hotel room. I'm in Paris to see the sights! The bed was dreamy and super comfy. There are no plugs in the bathroom but, hey, that works when my husband is doing his business and I have to curl my hair. There was a plug by the front door and a big mirror in the hall where I sat on the carpet and styled my hair. I would not hesitate to recommend this hotel. It's quiet, off the beaten path, yet close enough to easily walk to many of the attractions. Tastefully decorated in Parisian decor you will not be disappointed (especially if you like pink, red, white and black). Do stay here! It's LOVELY!!!

Incredibly pleased with our stay here. Expected a small,old room, but instead got a great sized room (about the typical size in the US) and a pull out bed for our child. The room and hotel were beautiful. We were greeted every single time we entered and one particular concierge staff member went above and beyond for us. I wish I had gotten his name, but boy, he was amazing. Wish this place was closer to the Eiffel Tower and other landmarks, but it is not "that" far. Got some great step counts here.

Room was fantastic and comfortable. The staff was great. Needs late night service options including room service, cafe and options to just grab food, etc. Coffee in the room not great.

We booked a trip to Paris in January by using my Hilton Reward Points to celebrate our daughter's B Day and were very very happy w/ the entire stay. To begin it is a beautiful boutique hotel in theIr Curio Collection that was originally the Astor family's Parisian home. As such it was a beautiful facility in a great location in the 8th A that was a close walk to the Arc d' Triomphe, Champs-Elysees, Eiffel Tower, Seine River, etc etc. and one of the best shopping districts of the city. Besides the location the entire staff including the front desk, concierge and housekeeping were all fantastic, including with the pre arrival communication. Finally the hotel knew it was my daughter's birthday and went out of their way to acknowledge that and welcome her, which she loved and we appreciated. All in all I it was truly a 5 star stay in what amounts to at least a 4 plus star hotel. As such we would stay there again as well as strongly recommend it.