yossaya kongsawadchok
Google
Overall, I had a nice experience staying at Maison Aurelia Sanur. The room was clean and the location is quite central within the Sanur area, which is very convenient.
However, I was a bit disappointed with the hotel’s spa service. I had booked a treatment expecting something more refined, considering the price I paid for the room. Unfortunately, the spa fell short of standard practices: they didn’t offer any selection of massage oils, nor did they provide a form to ask about allergies or sensitive areas before starting. The therapist also didn’t clean my feet before beginning the massage, which is normally standard, especially as I had just come in from outside and didn’t feel completely clean.
Additionally, toward the end of the massage, the therapist moved on to massage my head and face without first washing or wiping her hands. This felt quite unhygienic to me, as her hands still had oil from massaging my body and feet. This lack of attention to cleanliness was quite surprising and, in my opinion, unprofessional. Therefore, I wouldn’t recommend using their spa services.
That said, the staff at the reception and restaurant were friendly and helpful, which I appreciated.