Maison Colbert member of Meliá Collection Notre-Dame

We were in Paris for just a couple of days to celebrate my husband’s birthday. We chose the hotel very carefully, as we wanted something special. The location, the building itself, the room design, and the cleanliness were all excellent. However, there were a number of negative details that spoiled the overall impression. The service reveals a lack of staff training in small but important ways. Let me give a few examples. At breakfast, they ask which tea you would like and then bring a different one. In a room prepared for two guests, some toiletries are provided in only one set. After the first housekeeping service, one of the bathrobes was missing. Because of these small details, there is a feeling of inattentiveness toward guests. But one moment surprised us greatly. During check-in, in conversation, we mentioned that we had come to Paris to celebrate our birthdays. Although we did not ask for anything, the staff member said that on the birthday they would “put something in our room.” In reality, unfortunately, my husband was not even congratulated verbally. Such strange empty promises and inattentive service are certainly not what one expects from a five-star hotel. As a result, our stay did not feel special, and we left with a sense that the price of the room did not match the level of service provided.

Great location. Lovely hotel. Rooms quite small but we got an upgrade to a bigger room which was much better. Would like to praise Francesco (hope this is correct spelling). He couldn't have done enough for us. He was so warm and friendly, nothing was a problem for him and always had a smile for everyone. He is a great asset to your hotel staff! Hotel itself was very quiet which was perfect but extremely central location next to Notre dame and a few minutes walk from the metro to take you straight to CDG airport. Would stay again.

This is a lovely hotel, and compared to others we have stayed in, spacious. We were upgraded to a king (our anniversary)-lots of space for hanging and storing clothing, bathroom large-although the entrance to the room opened into the bathroom area.|Staff welcoming and gracious, helpful throughout our stay. Breakfast great. Location could not be better-one block from Notre Dame, close to wonderful cafes, on a quiet street. Definitely would return!

We loved the hotel itself. Great ambiance, very friendly and attentive staff. Very good breakfast in the morning.||BUT….A/C for us is a necessity, not a convenience. We selected this hotel for its French charm and the fact that it stated A/C in its list of amenities. We were very disappointed to learn they do not run the A/C during winter months and we were not able to keep the windows open at night because it would prevent the window curtains from closing. They offered us an oscillating fan.

Don’t waist your time booking here, I would have given -5 stars if possible. If the hotel is like their customer service then it’s tragic. Messaged the hotel to change my day to 3 days earlier,room rate on change was even cheaper than what I paid and the response from the hotel was, a joke. Where has service in the hotel industry gone, you spend almost $600 on a weekday room in the lowest season of the year and this is the service you receive, shameful. Dear Mr. Palermo, First, we would like to thank you for having chosen the hotel Maison Colbert, member of Melia Collection, for your next stay in Paris. When confirming your reservation on January 25th, you selected the prepaid rate, which does not allow for any cancellations or changes. Therefore, we regret to inform you that we are unable to accept a change of dates. We remain at your entire disposal for any further information you may need. Sincerely yours, Reservations Manager Meliá Hotels International

We just stayed there for a few days, and our room was very cozy — just the right size with a surprisingly spacious bathroom (especially for French standards). The restaurant at Maison Colbert was excellent, with delicious food and great drinks. We also loved the location, being so close to a wide variety of restaurants. Highly recommended!

From the moment we stepped into Maison Colbert, we were greeted with the signature warmth and professionalism that define Meliá hotels. Antonio and Monserrat welcomed us with genuine smiles and made sure we were settled in immediately, a true gift after a long international flight. Their kindness set the tone for our entire stay.||||The attention to detail was impeccable, not just for us, but for our dogs as well. It’s rare to find a hotel that extends such thoughtful hospitality to every member of the family, four-legged ones included! The room was elegant and quiet, the location ideal for exploring the Left Bank, and the service consistently excellent.||||Maison Colbert isn’t just a place to stay, it’s a place to feel cared for. We left with warm memories and will absolutely return.

My initial review was very poor, as my room was not ready when I arrived at 5pm, but the hotel manager apologized profusely and offered a partial refund for the inconvenience, so I updated it to less negative. I still take one star off since the room wasn't ready, but I really appreciated the effort to fix it. The room was comfortable, had all toiletries, hair dryer, shaving kit, dental kit, vanity kit and shower cap, also had sewing kit, shoe cleaning and a steamer (no iron, but steamer worked really well). The safe was big enough to fit a laptop. I found it weird that towel dryers in the bathroom were really hot (considering it was +30 outside), and the room was really cold (and as other reviews mentioned, the temperature control doesn't really work) - I took one more star off for this strange temperature issue. The breakfast was lovely - there are small things to take from the buffet, and there is a menu that one can order from. Cappuccino was really tasty. The staff was very friendly and attentive. The location is unbeatable!