Dirk Frey
Google
Maison Dalabua used to be a magical oasis, set in a peaceful tropical garden with picturesque ponds. While the setting still is utterly magic, the hotel owners seem to have shifted their focus from the pre-pandemic one which then was  making every effort to give more than their best to make their guests enjoy an atmosphere of serene peace, individual care and “soigné”. The focus seems to be more on making quick money they probably need to stay aloft. Bathroom articles like soap and shampoo that used to be high quality, organic even, now are ordinary shampoos filled straight from the supermarket shampoo bottles. Small surprises of attention like flowers in the room or a surprise tea in the afternoon with a few biscuits - all no more. The most visible drop in quality is the breakfast buffet: no more really fresh bread or croissants, almost no more Laotian specialities, quite ordinary really.
I guess it’s a bit similar everywhere in Asia - post-pandemic tourism never really recovered from the survival mode with the then understandable cuts and focuses on quantity now, hence more Asian, Chinese groups in particular at the expense of European style individuality and quality that would also appeal to Asian connaisseurs, just not in masses. It’s a business decision that I can truly understand - it's easy money and in masses. But in my experience during my stay here for three nights now, its consequence means less care for detail and elegance and sacrificing serenity and peace for the crude, average wealthy Asian tourist who looks for bling bling and karaoke and pays well for it. This becomes evident in the hotel’s restaurant which uses loud music and at times even karaoke’-style entertainment for the big groups that arrive in vans. Impossible to escape the beats and the sound of sore voices anywhere in the hotel in the evenings.
So, someone like me also needs to take a decision, which is to keep the beautiful memories of Maison Dalabua as it was until a few years ago, but to alas now stay away from it once and for all.
I would still like to mention the Dalabua staff who are absolutely wonderful, meek, patient and still smiling even when some guests behave like they behave. So chapeau to Monsieur Raphael for maintaining that special level of his staff. Thank you