Maison Haas Hustinx & Spa

We booked for one night and got upgraded from a regular room to a lovely suite. The room was clean with a stunning view and spacious bathroom, the hotel had amazing amenities and the young lady at the front desk was incredibly kind and accommodating. The one downside was that it was a bit loud (you could hear noises from the corridor and Vrijthof, which is understandable) and the price was also quite steep.

Fantastic location, good rooms but very limited service. Don't forget to book your breakfast in advance because when the reception is not staffed (which is after 18:00 and no idea when they start in the morning) the waiter will be too busy with serving the two tables (!) To just write down your room number and charge you afterwards. I'd recommend going to a hotel that understands that location is not the only aspect to a hotel.

The hotel is in a good location. The room was fairly large. The bathroom is split into two rooms with no sink with the toilet. The hotel is difficult with suitcases as you have to go up or down stairs to get to the elevator. When we arruved we were told where rhe hotel parking was located (25 euros per day or part of day). Turns out there was city parking right acorss from the hotel which we sisnt notice and they didnt tell us.

Visited Europe from America for the first time and wanted to spend a night in Maastricht. My mom and I requested a double room around 10:00 but had to wait till 15:00 to check in. While we were a little frustrated, when we were shown to our room we were shocked to find out we were upgraded to the Superior Apartment. Also got a Gua sha facial during our stay, very relaxing

Very disappointing experience. The reception is only available until 6 PM, and after that, no clear instructions are provided for late check-in. We had to figure out how to get in and find our key on our own, which took some time. Also, not every room has air conditioning, so be prepared if you’re staying in the summer. The hotel is located next to a large square where events can go on until midnight, which makes it very noisy. If you’re traveling with large luggage, avoid this place — there are many stairs and no assistance.

We recently stayed at this hotel for two nights in a room on the top floor. While the room itself was nice, the overall experience left much to be desired.||||The Good:||The location is excellent, and the facilities provided by the hotel are top-notch. Additionally, the breakfast was a standout highlight – delicious and well-prepared, easily one of the best parts of the stay.||||The Not Good:||Despite these positive aspects, several issues detracted from our experience. The building's finishing, particularly at the stairs (top floor), is in need of attention; a simple lick of stain would go a long way in improving the overall ambiance.||||More concerning, however, was the noise issue. For both nights of our stay, we were kept awake by extremely loud music lasting until 4 a.m. – not just ambient noise, but full-blown music (including a DJ performance that was completely singable). This was deeply frustrating and unacceptable, especially for a hotel charging 400 euros per night.||||We reached out to the hotel via email during the night but received no assistance at the time. It wasn’t until checkout that we were offered compensation – 50 euros to cover parking costs. While this gesture was appreciated, it felt inadequate given the disruption to our stay.||||The Verdict:||This hotel has the potential to deliver a fantastic experience, but it falls short due to poor soundproofing, inadequate customer service, and its inability to handle guest concerns effectively. At this price point, one would expect a much higher standard.||||For those considering a stay, you might find better value and a more restful experience at a property like Van Der Valk.

This really is a fantastic Hotel! Rooms are modern and tasteful, generous in size and well furnished. ||The overall Hotel is a blend of modern and original features. ||Breakfast was great, lots of choice and good service.||Location is perfect, central with a car park over the road. ||I stay in hotels a lot on business and would come back here for sure!

Location is perfect - you have views of the beautiful basilica, st. Jan’s church and a square. All the highlights of central Maastricht is a 5-15 max walk away. The building feels luxurious as it has maintained its OG charm. rooms are beautiful and very clean. We also booked massages at the spa - they were superb! Main thing to note, because the building is older, the walls are thinner so you can hear from your room and people are walking through the halls.