Mindy H.
Yelp
This was the highlight of our champagne tasting in Reims. Mumm is located within walking distance of the train station, and it is required to book in advance for your tour in the language you prefer. I had booked in advance on their website, and within a very short time received a reply, with very helpful information attached describing the tour in more detail. Once I confirmed a time and date, and requested information on how to locate Mumm, they immediately sent me a PDF file with a map and additional information. The customer service was beyond what I had expected, and very informative.
Upon entering the Mumm establishment, you feel as if you are entering the site of a working winery. You enter the reception area, and are warmly greeted, pay for your tasting selection, and wait on some comfy chairs for the tour to begin. All the tours are 45 minutes and the price determines which tasting you want to take with your tour. We choose the 28Euro option for two glasses to taste of their Grand Cru, great deal concerning the price per bottle of these two options.
The tour starts out in a room watching a 5 minute video highlighting the history, and overview of the champagne process at Mumm. Very informative and great to have some visuals. The tour guide was extremely friendly and took our group on a tour of the Mumm chalk tunnels. This tour vs. Pommery felt more intimate, more personal, and they provided great visual displays along the way. You could tell the tour guide was very passionate and knew her stuff. At the end of the tour is a very interesting museum of machines used to make champagne at Mumm from it's early years.
At the end of the tour, you are taken to a special tasting room with some comfortable stools to sit on in a elegant intimate setting. We had the chance to talk more with our tour guide about what we were tasting as well, which was a bonus. The champagne was incredible.
Overall had a fantastic experience, and would definitely return in future visits.