Maison Roma Piazza di Spagna | UNA Esperienze

The hotel is excellent. The reception desk is staffed 24/7 with courteous and professional receptionists. Our welcome was perfect, with a warm smile and a full, detailed explanation about the hotel and the nearby attractions. Whenever we needed assistance, they were always happy to help.||At first, we had an issue with the room, and the staff made every effort to resolve it. In the end, we were upgraded at no additional cost so that our stay would not be affected.||The hotel is located in a perfect location, very close (about a 3-minute walk) to the Spanish Steps and the main shopping street. The breakfast is generous (though not very varied for those staying many days), and the rooms are very clean.

What a beautiful hotel this is! Our room, Superior Double was well appointed with very upscale amenities. I think, however, that it was the Staff who made our stay special. Francesca at the Front Desk was always smiling, and she never failed to give us a warm greeting. All in all I highly recommend this beautiful hotel for your stay in Rome!

Absolutely one of the best hotels we stayed at during our trip to Italy! The rooms were clean, and the location was amazing; we were able to reach all the attractions and shops by walking. They upgraded our room to a spacious one since we had a lot of luggage to feel comfortable. The only point that needs improvement is that we could hear the water circulation all the time, which wasn't very annoying, though. Finally, thanks to John for his support throughout our stay!

We found Maison Roma to be the perfect hotel for our needs. It is located in Via Margutta, one of the most roman of the Roman streets. The location was ideal for us because we wanted to be at a reasonable walking distance to the major sites of historic Rome. The hotel is between Piazza di Spagna and Piazza del Popolo so we were able to easily stroll to the various landmarks (Pantheon, Fontana di Trevi, Piazza Navona, Piazza di Spagna, just to mention a few). The Vatican is little far, but we found it to be a pleasant walk. We were in Rome for the Jubilee, and the staff was extremely helpful. For those how need public transportation there is a Metro station, Spagna, nearby. The room was reasonably large and well appointed. The staff was always ready to help without being intrusive. The buffet breakfast was very good and the gentleman there made a good espresso. We shall return for sure

Let me start off with the things I really loved: 1) You simply cannot get a better location than this. It's close to everything including the Metro and you will be able to go out every night for a beautiful walk seeing all sorts of architecture and statues and piazza's well after the crowds have left without having to take a cab. It's incredibly safe and lovely. I love that there's a water fountain right outside the hotel to fill up with! 2) The staff! Giancarlo was so delightful every morning in greeting us and making sure that everything was fine and that we were happy. He always put a smile on my face everyday which is an amazing way to start the day! The busboy (I cannot remember his name but he was a young gentleman) was also so kind and gracious and kind. He just kind of puts you at ease. The night staff made you feel like you were coming back to your house. They were so welcoming, and patient with my bad Italian! :-) they taught me new words and make great conversation. As far as things that I would have changed: 1) I really would have loved a little more storage space for our clothes so we could fully unpack. I completely understand that as Americans we are used to a lot of space, but I think that having drawers under the beds would alleviate that problem. I absolutely adored staying here and highly recommend that this be on your list of places to consider

This is a very nice hotel in a good location near the Spanish steps. The room was very nice and would stay here again. All of the staff was extremely helpful, and want to thank Greta for all of her help with our questions and booking taxis and dinner reservations. The breakfast was tasty and had everything you needed.

The hotel and Staff were exceptional. The hotel is warm and welcoming. The staff were not only friendly but professional and extremely helpful. This was one of the best stays we have had throughout Europe

Stayed here for multiple nights. Cleanliness and maintenance is an issue. Location is great but not worth it considering there are so many other great hotels nearby. We extended our stay a day before some major issues with the shower. It was clogged and would spill out onto the floor. I let the reception know and they said they would handle it immediately….. that evening it was clear that they forgot and never bothered. We had to throw towels on the floor because it was late at night, we were tired and the phone didn’t work to call reception. At 3am my son starts screaming after using the bathroom. I go check and the bathroom floor was covered in tiny ants. And some silver insects from humid spaces. I look at the bed and the ants had climbed onto the bed we had been sleeping on and crawled on us!!!!!! Again, the phone isn’t working and I head downstairs in pijamas at 3am with my son to request a room change. I had to also pack all of our things up at this time. We get a new room that had questionable cleanliness. Now this shower door is broken and they tell me they couldn’t fix it but they can send towels to lay on the floor if it gets wet. For all this inconvenience, I received only 30% discount for one night and no charge for one soda. They told me to expect to the discount via expedia which hasn’t contacted me yet or provided details and I’m unsure then if I’ll even receive it. For this inconvenience, I expected more. I would NOT recommend this hotel. Not to mention that you can hear EVERYTHING. One night I was awake since 5am from the banging of steps above and then again at 8am from the cleaning ladies slamming doors from nearby rooms. We extended our stay in Rome and moved to a wonderful hotel nearby where you can control the AC (we could only control it in the second room, not the ants room) . We wish we had stayed elsewhere our entire Rome stay.