Maison Rouge Strasbourg Hotel & Spa, Autograph Collection

Credit to Norman and persons relation for a wonderful time, and his colleague whose name I cannot recall but prepared a wonderful gift for us and champagne and it was magnificent. The hotel staff here are flawless and always ready to help and give you advice and direction where needed. Contains by the barman was excellent, generous. Any time we needed something for the room the service was quick and prompted.||The only reason this did not get the 5/5 is because: (I) needs more seats in reception, (ii) menu in the restaurant was ok, and (iii) food was just ok. ||Other than that, was very good, nice hotel, centrally located, pricey but still very good.

Best place to stay in Strasbourg. Flawless service, amazing concierge Mathieu, and beautiful rooms. I highly recommend to any traveler. We stayed 3 nights and wish we had stayed longer. Room was very clean and big! Don't hesitate to book.

I am very loyal to Marriott typically I'am a Ritz-Carlton St. Regis. Luxury collection guest. When booking this hotel, I did not know what to expect, but all I can say is I have been taken away by the level of service. The friendliness of the staff from the front desk to the concierge and housekeeping to all the wait staff who serves breakfast every morning with a smile in their faces and greeting you in every way possible makes you feel right at home. It is the genuine passion that you can see throughout. Congratulations to the management team who manages this property you must and should be proud of your employees.

The hotel is in a great location in the city center, on the tram line, and just outside of the old town. The staff were all very welcoming, friendly, helpful, and professional. The room was a good size and was clean and very comfortable. Breakfast was the usual buffet plus any one entree from the menu, and was all very good. The downside of being on a main street in the city center is that it could be noisy throughout the night. Overall, an excellent hotel where we would definitely stay again.

The room was very nice and well-equipped. The staff were friendly and willing to help, and the location was excellent. During the Christmas period, road closures (10:00 AM–10:00 PM) may require carrying luggage for a short distance. Overall, I really liked the hotel, though the room felt a bit small for the price.

The perfect high end hotel for Strasbourg. Immaculate, clean, well decorated and the staff was as open and helpful as could be. Rooms are not large by US standards but are plenty big enough with nicely appointed baths. The breakfast was amazing and the perfect start to the day. Can’t wait to return.

Hotel Maison Rouge is the jewel of Autograph Collection crown. My husband and I have a special connection to this property that preceded its Marriott branding and we are so very pleased it has retained its commitment to a personalized service that harkens back to the full service hotels of yesteryear. The front desk team, Pasquale, in particular, learned our names on Day 1 and went out of their way to make us feel welcome after an arduous and long journey to Strasbourg. Norman Theiss oversees Guest Relations and deserves special recognition for both his genuine kindness and his diligence in communicating with us multiple times each day to ensure that we were able to make the most of our stay.

Stayed here for the Christmas markets. And it’s both a great location and a super good luxury hotel. Bar is amazing. They had an orient express themed going on when we were there which was super charming. Nice rooms. Friendly staff. Highly recommended. One small critique- they have only one lift and it can be a wait at certain times

Truly amazing service, location, and room (and breakfast!) From the moment we were greeted at check in we knew this was a very special hotel. We simply loved everything about it - the service, the decor, the location, the bed, the furnishings...and yes even the breakfast! Sometimes when a hotel has so many positives it is the little things that make everything special. We arrived late on a rainy night and after being greeted so warmly (and dropping off the bags in our room) they made room for us to dine at the heart of the restaurant's winter wonderland display. I rise long before my dear sweet wife and every morning the restaurant made me coffee in a 'togo' cup before welcoming us both for breakfast. The concierge was incredibly helpful when we needed lunch in the early afternoon and medicine on a Sunday. They offered us a 4PM checkout before our 5PM TGV to Munich. And I know it's a silly thing, but even the built in shampoo/conditioner/body wash dispensers were placed at the right height for the first time in our experience - you could reach up while taking a bath or down when taking a shower to get what you needed. I simply cannot thing of a single reason as to why you would not stay here if you are visiting Strasbourg. And a thousand reasons why you should.

My friend booked a really nice room here and suggested that if I wanted to, I could check out of the Hilton and move to here for our remaining night in Strasbourg. You bet! Even though I was on the fold-out, the bed was decently comfortable. The hotel did the servicing and set it up complete with sheets, blankets and pillows. Definitely awesome service there. Despite being over a main shopping roadway, it was really quiet in the late night. There was no noise from neighbors or the hallway. We had a corner suite on the third floor and it was quite awesome. Huge bathroom with a gigantic tub, a very nice shower cubicle (none of that half-wall stuff here) with a large vanity that had two sinks and even a separate "toilet room." We called down each night for ice and they cheerfully brought it to us. Breakfast buffet was absurdly awesome with some items made to order. Definitely get the French toast, but the sausages and bacon and breads and other continental options were excellent. Lots of pastries and the coffee was fabulous. Really worth it here. [Review 16426 overall - 62 in France - 1934 of 2021.]

Amazing service. I love this gym! And the spa! The people in Strasbourg are some of the friendliest in the world

I have stayed in this hotel 3 times. I absolutely can recommend this hotel whole heartedly. The facilities are wonderful and spotlessly clean. Has a great location. The staff is universally outstanding. A special shout out to Antoine in their very excellent spa. He is a most talented and caring masseur. Always undoes the damage that traveling does to my back. He is absolutely incredible. He himself, is worth the stay!!

I didn't think I'd find one of my favorite hotels in the world in Strasbourg. I am a sucker for Art Deco, so when I arrived at this hotel, I was blown away. In the U.S., Art Deco buildings are usually crappy or the actually nice Art Deco interiors are not maintained or focused to one room. But this hotel's entire interior was well-maintained, well-designed Art Deco. I stayed at the Park Hyatt in Paris afterwards and I would prefer the breakfast here. I got a room with a queen bed, which I should start doing in the future because, in Europe, most hotel's "king" beds are actually two twins combined. The fitness center had amazing wooden equipment that I had never seen before, but I would prefer dumb bells. My only complaint was that the balcony was locked - you would need to contact the concierge to open it, but I didn't feel like doing that. Most of all, I was able to use my 35k free night certificates from Marriott, which are increasingly becoming difficult to use. However, given my experience, I would gladly pay the 200 euros per night here. I believe that during my stay in July, the price drove up to 300 euros per night.

Madison Rouge Hotel is part of Marriott Autograph Collection, which is a selection of unique upscale hotels. Unique decor throughout the hotel, which is well located in the center of Strasbourg. The room was charming and well appointed. We enjoyed wine on our balcony. The lobby and reception area were beautiful and the staff was tremendously attentive and helpful. The breakfast was among the best hotel breakfast buffets I've seen. I don't know if it is complimentary for all guests, but it was complimentary for Marriott bon voy platinum guests.

Excellent Hotel Great hotel situated very close to the Cathedral and Petite France. The hotel is an older hotel with a huge lobby and grand staircases. The breakfast is pricey but well worth it with a huge spread. The parking is not associated with the hotel however it is discounted if you ask the front desk. They will provide a special ticket to cut the rate in about half. The parking garage is in a central square and very tight to maneuver. If you plan to park, make sure you have a small car! Rooms were very clean and beds comfortable. Front desk staff were exceptional!

The Internet is vey poor. It is provided by orange and requires login. Thereafter the speeds are super slow or not at all. The hotel is pretty good or I would give 1 star. Internet access is important, especially when traveling. Location is perfect though so if you don't need Internet this is a good place.

Very accommodating desk attendant and very clean room. The breakfast was ok: nice teas but pastries and cold cuts could have been better. The price we paid was way lower than the price listed at the door; maybe the list is for high season so it's worth asking.

We got very lucky because of a free upgrade into a stunning suite. No idea how that happened, but we lucked out. The staff was very nice and extremely helpful, which we appreciate. The location can't be beat, other than the fact that we parked a few blocks away and it wasn't free.

Quite happy with our stay here. Cute, old world hotel with a great central location. The tram is right outside the door and the train station is a short walk with all sorts of shopping and restaurants nearby. We really enjoyed the delicious breakfast every morning which is included in the cost. It is not luxury but it is quite nice, convenient, and a good value.

A wonderful hotel located in the city center. It is a great location to explore Strasbourg's exceptional Christmas Markets.