Vicente Gannam
Google
The staff at Maison557 were absolutely wonderful—kind, welcoming, and always ready to help. Their hospitality truly stood out and made my stay enjoyable.
That said, I was disappointed with my room (Room 4). It didn’t match the pictures on the website, felt dated, and was extremely dark. It also had a damp, musty smell, which made it less comfortable.
Also, when I booked, the price I agreed to pay was never stated as cash only. This wasn’t mentioned in the confirmation, they sent either, so I was surprised to be charged an extra 3% for using a credit card. It would be helpful if this had been clearly communicated upfront.I used my credit card for 4 weeks in Cambodia, no one else charged an extra fee.
Overall, the warmth of the staff was the highlight of my stay. With a few updates and more transparency about payment policies, this could be a truly great place to stay.