Michelle B.
Yelp
I wish I could rate Maize better, especially since we've heard so many great things about it, but unfortunately our dining experience was pretty subpar. The food really was good, the empanadas (especially the shrimp), 2 lb chicken entree, and the dumpling appetizer was delicious. However, the service was really disappointing. There was a pretty strong sewage smell which was off- putting. The server notified us early on that they were out of salads. But then, twice more throughout our dining experience, we ordered paella and (more) dumplings and she came back to tell us they were out of those items. We did go on a Sunday night, so perhaps that had something to do with it, but for a restaurant to run out of paella rice?!? Then when we received our check, two items (the original two paella orders) were still left on the bill, totaling in $80 more than we should have paid. One of our friends caught it and sent the bill back but there was no offer to take off one of the appetizers, or comp a free drink, or any great customer service tactic. At this point we were the only patrons still there and it took a really long time to run our credit card. When we inquired about whether the bartender knew where our server was with card, he passive aggressively said "you know guys, patience is a virtue". Pretty much killed any small chance of us ever coming back.