Anne-Sophie H.
Google
We had a 2 nights stay and it was honestly a great reset. The man (I didn't get his name) who served us all our meals was the kindest, sharing with us his life stories and caring to all our needs, he was the highlight and the food was amazing. The barn was simple but nice, I specifically picked one with a bathtub and it was so worth it.
But for the price they charged (500$ for 2 nights with 5 meals), I expect more in terms of service and amenities than just the bear minimum, there is a major lack of attention to details and I wonder where all this money goes honestly. Some piece of the balcony fall off during the night, the cold handle of the sink fall off in my hand while taking my shower, the hair dryer was rotten…. And a few more.
Everything is super expensive including a massage (80$) or a half day tour (135$++ per person??), those prices seem really out of range for the level of the property, those are 5* hotels prices but without the amenities and service, only 1 person spoke almost fluent english on site.
Due to the stiff location of the barn, it is not easy to access with a grab due to the incorrect pin location. The grab pin is at the bottom of the hill but you need to drive 10 more minutes to reach the actual parking on top which is nightmare to handle with the driver who will argue without doubt or even refuse to drive you up.
The resort offer they own transportation but they charge you 10 times literally than a regular grab ride (10RM to the airport but they charge you 100RM).
Overall the property has a lot of potential, the environment is really relaxing but it really seems that they are making money on the customers back. If you want to continue charging those prices upgrade your service, replace your amenities, invest some money and hire a team who can really cater to this level.