Malmaison Dundee

The hotel is a short walk from the railway station and there are bus routes running outside. Four of us booked a table for a meal. The entrance to the hotel looks superb, it was quiet, warm and inviting but strangely no-one about. It wasn't until we went up the stairs to the dining room that we eventually were approached by a server. We were taken to our table and placed our orders for food and drinks. The dining area was really nicely decorated, quiet and comfortable. All the food that was served to the table was excellent, couldn't fault any of it, delicious. The only thing that let the evening down was the service. Don't get me wrong the servers were polite and well presented and interacted with us in a pleasant manner (when they eventually came to the table) but we lost count how many times we had to grab the attention of a server to ask for drinks then wait 15-20 minutes plus before the drinks were brought to the table. Sometimes after asking, we had to ask another member of staff because the first had forgotten to come back. With the cocktails at an average of £17 each that's a lot of revenue the hotel is loosing, we could of happily bought another three or four each during our meal but for the slow service. This is a really nice place to bring someone as a treat or on a special occasion but the service has to be better to justify the higher cost. The toilets were clean and tidy.

At check-in allocated room 214. Room was nice, clean and initial impressions were positive. At time of check in there was some noise coming from what appeared to be an event in the function suite which was directly below the room. Myself and my wife went out for food and drinks and enjoyed our time in Dundee. However upon return to the room shortly after 11pm there was loud music that could be heard throughout the room which was either coming from the function suite or the bar (not belonging Malmaison) that sits below this section of the building. Due to having unpacked we decided to try and tolerate this... Loud bass noise continued to around 2am. To compound this noise the room we were in was not great as there appeared to be a main drainage pipe for the building located within one of the walls and there was loud and repeated noises coming from it as water and waste moved through them. The location of the room again is not helpful as you are directly at the top of the stairs and as such there was a lot of footfall coming and going throughout the evening causing noise and banging doors. The room in itself was adequate, bed and duvet comfortable but pillows too soft and unsupportive. Staff could have been more supportive as whilst we didn't raise issues throughout the night I did raise them at check out which didn't particularly receive any kind of acknowledgement or apology and instead was solely met with the question... 'otherwise, your stay with us was good?' which I thought was a poor and disinterested response.

I had the pleasure of staying here for business. When I arrived I was greeted by a very lovely receptionist. I was on the 4th floor and my room was great. Lovely comforting atmosphere. Excellent food and great and helpful staff. My only slight complaint is as unfortunately my room view was of the scaffolding on the building but that cannot be helped and posed no issue for me. I would love to return

What a fabulous event we had on Tuesday of this week. It was a charity event with Asbestos Action. The room was decorated amazingly, food great, the staff were outstanding, nothing was too much. I can honestly say best service in a long time. I can highly recommend a private function you will not be disappointed 😃

I have stayed in this hotel before. The last time we came we had a spacious well lit room with nice views. This time we were given room 202, it has a dungeon feel. The room is small and very dark, struggled to see clothes out of my suitcase.. the shower room is better lit compared to the bedroom. Some mouldy parts in the corners of the shower. Additional lighting and mould remover will benefit the room and shower room. Window is facing a wall, total darkness, no view at all. Bed is comfy. Food from the restaurant was well presented and tasty-highly recommend.I will come back to the Hotel, just not room 202. I will highly recommend the other room we had prior to this

Arrived early Saturday afternoon for a one night stay. Beautiful place in a city centre location. Met by very welcoming staff who were very helpful. The rooms are fantastic, large and equipped with everything you need. Finishes are top drawer! This applies to the whole building. Beautiful and classy.

Had a wonderful experience in Dundee late September 2025. The hotel is in a fantastic location. We were 12 golfers and were able to access several courses in the region. The hotel is downtown with several pubs/shops nearby in walking distance. The room was very well equipped. Bed very comfortable. Bathroom excellent. Only issue was with air cooling... The hot breakfasts every morning were fantastic. Our servers were fabulous. Restaurant could use an additional coffee machine to handle peak time. We also enjoyed a private dinner. It was excellent. The steaks were really good... quite surprising high quality food in a hotel... a more than pleasant surprise! I would definitely recommend and look forward to returning.

Loved this hotel! Perfect location close to rail station and overlooking the V&A and Discovery. Room was so comfortable, perfect temperature, great shower, soft linens. Decor was a fun spin on Napoleon and Josephine in a historic building. Look up at the magnificent staircase! Dinner was excellent and breakfast as well.

The Brasserie on the first floor is a good place to head for lunch after visiting the V&A, especially if their cafe is busy. The prices here are no worse and the food is almost certainly better. I had butternut squash and chestnut soup, followed by roast cauliflower mains. Both delicious. I could have done without the piper outside who was welcoming guests to a wedding reception, but fortunately he didn't play for too long.

The staff here are an absolute credit to the brand and are simply amazing! I cannot remember the last time I received such excellent customer service. The room was well made and had a good mini bar and snacks. There is also a decent menu for room service if you don't want to venture down to the brasserie. Even on Christmas Day they managed to serve bangers and mash to the room!! The bar staff and mixologists were blinking brilliant and I had one too many in the end, as they were just so yummy, and willing to try various and random changes to come up with variants of classic favourites. The bed was lush and a really good size. I would 100% stay here again. The only reason not 5* is due to some decor issues in the room, but was very nearly a 5!

I have a club room with a river view. Absolutely gorgeous! Roll top bath, posh coffee, plenty free toiletries, luxuriously comfy and super clean. Quirky Dennis the menis art too!

Just a quick review folks as no food was purchased here. I went along to the Bar on Saturday night, before going for Dinner we had heard great things about this Bar. As our friend's arrived before us they had managed to grab a table but could only get 4 chairs and there were 5 of us we were seated near the Bar door and just outside of that was an automatic door that was opening constantly and it was freezing. My friend waited for 20 minutes at the bar, we had ordered 2 Mojitos, 1 Pain Killer & 2 Beers £36.00 The beers were served in 2/3 of a pint, the Mojitos were very bland the barman muddled the mint in the glass with all the other ingredients & he did not put any sugar in, they were very sour the Pain Killer was the only success. I think they need to get them self a good Mixologist, or at least a Barman's guide to Cocktails. Was thinking of going there for a friend's 70th no way

Had a great stay here, first time staying in a Mal and it won't be the last. I love boutique style places and this was boutique from the moment you walk in the door to the coffee sachets. The decor is dark all over which was a slight pain when it came to putting on make up as the lighting in the bathroom was a bit dull too. The comfiest plush beds and pillows and welcoming staff. A bit pricy for the snacks and mini bar items so we brought our own. We had a few drinks in the bar which was also expensive but the bar was cozy and warm. They have three bars but we only found one I think and didn't eat in here so I can't rate that. I do know the breakfast is around £17 each ouch!! I would definitely go back here as it was perfect for a romantic get away and right in the centre of town.

It's lovely, very nice and it's got quite the local identity unlike regular hotels I've had issues with the room temperate control, the AC is a little weird, you set the temperature and the AC switches off all the sudden or it goes back to 20 C but eventually it worked The location is beyond perfect!!!! Shopping centers, restaurants and the train station are all a 2 min walk. The hotel is right of the heart of all those Staff is very nice. All of them.