Mama Shelter Lille

it is a great hotel with a very unique and trendy decoration style! Has great quality of breakfast and the restaurant is also super good! the location is 5 minutes from the center! Parking unfortunately is not free and an overnight stay costs 35 euros even for a resident... so keep that in mind

Location is great for both train stations and a short walk to old Lille. Nice welcome and good service by front desk. Room ok, a bit spartan, bed was comfy with good pillows. Noisy first night, from the hotel, and then Pride week party -but we slept through. The shower was a bit mouldy which is not on really. Breakfast was good however very busy and only one coffee machine for 50+ people. Overall it could be great, just falls short a little.

The hotel itself was lovely, and the lady at reception was especially welcoming and friendly. Our room was beautifully decorated with a unique and charming style.||The location is excellent - very easy to access by car and situated in a nice area.||One downside was the breakfast: unfortunately, all the hot items (eggs, pancakes, bacon) were cold. However, on the second morning, I opted for the cold options instead, which were fine.||The room felt quite stuffy, and the air conditioning wasn’t very effective, which made it a bit uncomfortable at times.||The most disappointing part of our stay was an experience in the restaurant on Tuesday around 2:30 PM. A staff member who served us lunch was extremely rude, laughing rudely at our questions and rolling their eyes when we responded. I asked him what was so funny and he said it was because my partner wanted water with his meal? It was upsetting enough that we chose not to dine at the restaurant again during our stay as it made me feel so awkward. ||Overall a nice stay, but wouldn’t stay here again due to the issues above and would opt for somewhere else.

Very nice and casual hotel. Great vibe and atmosphere. Perfect location in Lille. Staff very friendly and happy all day long. Good vibes here! Breakfast is unique and allows many options. Bar and dj were fun. And the retro gaming stations never get dull :-)

I just return from a 2 night stay at Mama Shelter Lille. The hotel was conveniently located for both the Eurostar and the city with most things within a short walk.|When you arrive at the hotel you have to go up in a lift to get to reception and then a second list to get to the rooms.|The room was simple but clean and spacious enough. The had a small but nice bathroom, nice bedding, a decent hairdryer and a room safe. There were also a good number of well placed sockets and useful mirrors near sockets. For me personally there were two main negatives. The first was the air conditioning. When we arrived in Lille is was around 32 degrees C and very humid. I got to the room and the air-conditioning did not seem to work. I did not have time to fiddle with the controls for long as I needed to leave to meet friends. I assumed I had just not found the correct setting yet. I returned very late hoping to get a good night’s sleep, but it was far too hot in the room. The air conditioning still didn’t work. Overnight I was so hot and uncomfortable that I didn’t sleep at all. I resorted to opening my window to try to get some relief but just got bitten by mosquitos. That meant my main day in Lille was ruined as I had no sleep and was cover in bites.|The next morning, I spoke to reception, and they said they would get someone to look at it. She suggested that there is a central control outside of the room and it may need to be switched on. I went out for the day and returned around 4.30pm. Again, when I returned the air conditioning was not working. I called reception and they said they would send someone up. Within a few minutes, and before the maintenance staff arrived, the air conditioning started working. It was clear it had been centrally switched off. The air-conditioning was weak at best, but it did take the edge of the high temperature of the room and allowed me to sleep on my second night.|The second was that the water pressure was not adequate to use the rain head shower. Just a small trickle (insufficient to shower in) came from the shower head. Instead, I had to use the handheld shower to wash myself down which was not ideal.

We had a nice stay here. They have secure parking, you can't book ahead but there was plenty of space when we arrived. Dog friendly and they don't charge extra for dogs, that said the room rate for our night was quite a lot. The hotel is ideally located on the edge of the town, it's a very short walk to the cobbled streets and squares. Staff are friendly and helpful. The room was very spacious and the bed was comfy. We ate dinner at the hotel, there was only one vegan option for main but it was delicious and a generous serving, it was a layered vegetable compote. I would stay here again.

Stayed here a few weeks ago. Absolutely phenomenal experience. We went for an option with breakfast included, which was not only fairly priced, but the breakfast was delicious and varied. Staff were incredibly flexible, kind, and helpful. The lady on the phone allowed us to rebook our stay without extra charges due to an unexpected situation on our end. She didn't have to do this, but it was really appreciated and contributed to our stay. A truly stellar human being! Rooms were clean and well equipped, with good TV entertainment options. Location was great with quick access to transport, the old town, and some nice food and drink options. Bar was pretty good, with varied cocktail options. Made for a nice place to spend the evening. If I had one criticism, it was that the beer selection at the bar was not very wide and too expensive for what was offered. Would have loved to have some local beer - which I was very happy to discover in the city itself. Thanks to our experience, we will be booking with Mama Shelter again.

I’ll start with the pros. Unbeatable location. Close to the train station and old town. You can wheel your luggages there without breaking a sweat. The concept of the place is fun and hip. Very Gen Z. Super fun to experience their branding. Staff are friendly and helpful! Here come the cons that I wished I didn’t experience. 1) the ac is HARDLY cold. Or even cool. Made sleeping really hard because it’s cooler outside than being in your own room. Changed room once and experienced the same issue 2) lots of mosquitoes 🥲 I was bitten senseless both nights I was there. Sleeping was badly interrupted. Also because my room was so warm, the mossies feasted on me like a buffet. I wished they provided products that help with mossies because why is this a customer’s problem? Mosquito repellent should be provided 3) shower is has weak pressure. If you’re fussy about this, you’re not going to enjoy your showers. Period. This is a decent stay if you’re on a slight budget and is not fussed about the above mentioned.