Mama Shelter Praha

Due to the weather, we had to book a hotel last minute on our way to Vienna, and Mama Shelter Prague was a great choice. The price was fair and everything worked smoothly. The staff was friendly and quick to help. Parking was easy in the mall next door for €20 per night since the hotel parking was under construction. The room was modern and comfortable, with a nice view from the 10th floor. We also enjoyed the free billiards, table football, and board games. Overall, a very pleasant and easy stay.

Comfortable room on top floor worth great view and fun masks on the bedside table lamps which we played with our 2 year old but the room temperature was 23 degrees and it was too hot to sleep with the blanket and too cold without. It wasn’t cool that we couldn’t change the temperature of the room. The restaurant especially pizzas were excellent. We ended up eating there 2/3 nights we spent in Prague. The arcade games were appreciated.

I'd love to say this hotel is great - but as 4-star hotels go, it is quite average. No tea or coffee-making facilities in the guest rooms or the lobby, poor-quality towels, and poor bathroom design. (Free-standing sink bowls are totally impractical) And the bedroom lighting is so dark we had to use our cellphone flashlights to make it bearable - when it's dark outside at 4.30pm - you need to be able to make the bedroom bright. The bedding is nice - but who still uses feather pillows? And one large square pillow and one almost flat feather pillow do not make for a good night's sleep. The carpet in our room on the sixth floor also desperately needed to be cleaned. Breakfast service is also overcrowded - the dining room is not large enough - and you end up with nowhere to sit. It's great being hip in design, but not so great if it's not functional. - The 4 days we were there we never sat in the dining room. They also ran out of croissants daily at nine thirty? And with only 2 elevators with this many hotel rooms at prime time, you can spend up to 10 minutes waiting to descend the higher floors. I think for the price you could probably find a better hotel in a more central location .

The hotel’s location is excellent and very convenient. It is close to everything, with easy access to the airport and great public transport connections. The tram station is right in front of the hotel, making it simple to get around the city. The Old Town center is just 15 minutes away by tram or 7 minutes by car. The biggest clubs are also nearby, reachable within 12 minutes by car or 23 minutes by tram. Overall, the hotel is perfectly located and very well connected to Prague city.A convenient local shop is located directly opposite the hotel, making it easy to grab snacks, drinks, or everyday essentials at any time. Prague Castle is only 30 minutes away by tram, and the ride itself is well worth it, as the tram passes through beautiful streets and offers lovely views along the way.

I'm not sure how this hotel gets so many 5 star reviews, in honesty. It is a quirky hotel in a good location, with a tram stop right outside. However, it's also very easy to walk to the old town in about 30 minutes and there are nice restaurants in the locality of the hotel itself. The rooms are basic and a little rough around the edges. We had an issue with cleanliness of the bedding which was resolved promptly, but also other minor issues (the shower) were present. Also, the decor of simply placing plastic masks over the lights felt a bit cheap. Breakfast was also poor. Staff weren't very helpful and it was incredibly busy - so much so that we couldn't actually find a table in the restaurant area over the weekend and had to sit in the bar and/or lobby area. It regularly ran out of glasses for juice, bowls and cutlery, meaning we had to use what was available (paper cups, spoons, etc.). The hot breakfast seemed to go cold very quickly, and was not to my preference (quite salty and fatty). Staff on reception were always very helpful. The ticket machines for tram tickets was a bonus. Overall the location is the best thing about the place, but I would not stay again.

I stayed here for the 2nd time, I like the hotel. Couple of things that could be improved: 1. Beds, even though it's stated that it's a double bed it's just 2 single beds next to each other which is a weird choice given the whole love hotel vibe of this place. Not quite comfortable to share with another person. 2. Dust, the rooms are pretty dusty so you wake up with your nose blocked. I'm not sure where the dust is coming from but the cleaning crew needs to clean the place a bit better. 3. No kettle in the room. You can't have a cup of tea. 4. Welcome drinks for Accor members got downsized to just a single bottle of apple juice even for 2 people. That's not really a welcome drink. Other than these things, Mama shelter is still a pretty good option to stay in Prague, the lobby is full of arcade games and billiard and the rooms are quite spacious and not too bad.

I recently stayed at Mama Shelter Prague, and my experience was nothing short of extraordinary. From the moment I walked in, I was struck by how immaculately clean everything was. The vibe throughout the hotel is unreal—fun, modern, and creative—thanks to the incredible décor that creates such a warm, vibrant atmosphere. My room was incredibly spacious with stunning views, making it the perfect place to relax after exploring the city. Every detail felt thoughtfully designed and added to the comfort of the stay. The restaurant was another highlight. The food was truly five-star quality—delicious, beautifully presented, and served in a lively setting that matched the hotel’s energy. Honestly, everything about my stay was perfect. No issues, no complaints—just pure perfection. I can’t recommend Mama Shelter Prague highly enough!

A huge thank you to the entire team for the exceptional welcome we received during our stay! From the moment we arrived, we were charmed by your kindness, your helpfulness, and the friendly energy that makes the Mama Shelter concept so special. We would also like to thank you especially for finding a solution to accommodate a third person. Thanks to your flexibility and professionalism, she was able to fully enjoy her time with us. The rooms were beautiful, spacious, and extremely comfortable—a true pleasure to stay in. This experience was a resounding success, and we are very excited to return to your establishment for a future stay. Thank you again!