Mamajuana cafe

My first experience here was truly unforgettable. From the incredible ambiance to the outstanding service, everything exceeded my expectations. My husband and I enjoyed Happy Hour at the bar, where the bartender, Tay, welcomed us with exceptional hospitality. The ambiance, DJ and delicious food made it the perfect restaurant/lounge for our anniversary dinner. I highly recommend this restaurant and lounge to anyone seeking a fantastic time!

Party of 9. Reservation was mixed up, music was blasting so loud we couldn’t even talk. Waited almost 2 hours for food and the place wasn’t busy. The stuffed red snapper was mushy, smothered in a nasty sauce, and inedible. Mofongo was bland and dry with the same horrible sauce. Waitress was slow and not attentive. Chef was professional, but the manager was rude—refused to remove the bad dish until we argued, then only took half off. On top of that, they add automatic gratuity and even charge $20 extra for using a credit card. Worst dining experience. Will not return.

If you haven’t already give Mamajuana cafe a try! The food was delicious it was packed with tones of flavor! The service could’ve been better constantly had to wave someone down which I don’t like to do because I feel bad doing it, they were busy though. The inside is too loud you cannot have a conversation it’s ridiculously loud so we sat outside it was perfect the music was at a good level. I wish this restaurant many years of success we will definitely be returning. We got the paella & the oxtail plate both were full of flavors. Drinks were strong as they should be. Large menu to choose from They do have hookah did not try so wouldn’t know A bit pricey so prepare to spend

DE-LIC-IOUS. Like absolutely incredible food. The drinks were great. I had the best seafood paella ever. I loved every time they came out to sing Feliz Cumpleano because it almost gave me epilepsy. WILL be back. My waitress was super cute and sweet and made it an even better experience.

Just left here with my wife. We can here for the first time and we're glad we did. The atmosphere is very laid back, the music selection is great, the server Leanny was much appreciated, the cocktails were excellent (try the Mala Mana or the Punta Cana), and the FOOD was amazing. This spot can be pricey so come prepared to treat yourself, but the food and drinks are well worth it. Also, thanks to the manager on shift -- be sure to try the mamajuana!

Everything was delicious. And the staff who served us were super friendly and attentive. Greetings to Tulio, he's very kind!!

Very good Spanish Food Restaurant. The pros are that the food was delicious , the restaurant decorations are beautiful and overall the staff was friendly. The cons are that the music is extremely loud so it’s difficult to have a conversation, the food took a while to arrive we waited about 40 minutes for our entrees and the price point was pricey for a restaurant of its kind. Overall I recommend you give it a try but expect what I stated above.

Food was ok if you're down for a 2 hour wait. Service was abysmal and even after i requested a table for a party of 2, it was vehemently ignored and they sat us next to the dirty dishes at the bar (there were open tables). Never coming back. And don't worry, we gave a tip since it was included in the check.

First Time at the Restaurant ambience was great unfortunately the restaurant was extremely cold no heat , service very good a little rush Cleaning table while I was still eating the food was pricy but good tasting . I had better. Appetizer platter or two pricey and came out cold overall I give it a two. will I go back? NO They did make a good entrance to wish my friend a happy birthday

I've been here three times and keep forgetting to leave a review but here it is! I can't break it down by dish since I've been here a few times and have tried a few things from their menu but highly recommend you visit. Location is great, lots of parking and it feels safe. Inside the restaurant there is a lot of space and the way it's set up makes it feel very open. They always play Spanish music which is one of the reasons I love coming here. Make me feel like I'm on vacation LOL! As a girl there's a lot of cute places to take pictures. This spot is cute to come with your girlfriends. The birthday song the play is so fun and really gets everyone excited. The service is a bit inconsistent- there have been times I've gone and they're not really too friendly or personable and then there are times that they're very friendly. I went yesterday and our waiter was William and he was so fun, he was dancing while taking our order :) I love love their food. It's always an explosion of flavor. This time when I went it stood out to me more, I had just had dinner at Don Coqui in Edgewater the night before and WOW!! If you ever thought about Don Coqui please save yourself the drive, money and stress cuz Mamajuana is where it's at!!! Their food is 100x better than Don Coqui. Their drinks are always on point and service is generally fast. Highly recommend this place. Great for birthdays or just any occasion. You'll surely have a great time! I dare you to not dance in your seat while you eat LOL ***PS- they do not share this info when walking in BUT they will charge a fee for using credit card. I think it's bs and their only downfall. I'd understand it if they were a small little restaurant cuz those merchant fees suck but they're a pretty big location so they should be able to handle those and I don't think it's ethical that they do not disclose this info anywhere. So BEWARE. I believe it's like a $5 difference from paying cash.

Had a chance to stop by a couple weeks ago on a Fri for dinner and was greeted so graciously checking in for my resy. The vibe was excelllent! Great music but not too loud where I could still conversate at my table. Staff was attentive and friendly. We started with drinks and appy's. We got the fried calamari and shrimp con tostones. The shrimp could've used a little more seasoning. I enjoyed the twist on the calamari, light and delicious. The drinks were on point, loved both of them. For the main we got the salmon w/ mashed potatoes and the rice & beans with oxtails and sweet plaintains. Salmon was seasoned and cooked perfectly! The oxtails were a little fatty but the flavor was there. Rice and beans were sooo good! There were a few bdays in the building and I love how they celebrate your day. I will return for great food and drinks with music and vibes!

The restaurant fits the aesthetic vibe if you are looking for decent food with great pictures. Several food and drink options however the service was slow considering when I went there were only 6 tables being occupied.

We got there for our 11:45pm Saturday reservation on time. Seated immediately. It seems we came at the tail end of dinner because when we walked in it was super crowded with laughs, smiles and full bellies. Cleared out very quickly after that. Important to note: when we were seated we were told the kitchen closes at midnight. I'm not sure how it works on a daily basis but that Saturday night was the cutoff time for food. My husband ordered an Old Fashioned and I ordered a frozen margarita. Both drinks were very good. We ordered the tostones with fried cheese and Guac. What a treat! Great portions as well. My husband ordered the Mamaburger that came with fries and I ordered the flank steak (med rare) that featured white rice and beans as a side. He enjoyed his burger. Was almost gone in an instant ! My entree was very good. My steak was cooked to perfection and the rice and beans were hot and fresh. The plating could've been a bit better, it was difficult to eat the rice and beans without some falling off the plate now and then. Overall we had a wonderful time. Music was great, great food, great drinks. Whenever we visit Waterbury again we will def return!

There was some good and some bad. We are looking for someplace to stop and have an afternoon snack and drink. The good: nice bar, great prices for happy hour The food: the chicken app wasn't for me, I didn't like that it was dark meat, I found it chewy and fatty which was a shame because the breading was delicious and the sauce was too, I just don't care for dark meat chicken prepared like that. My partner didn't mind. The chicharron ceviche I felt was lacking flavor. The meat tasted dry/overcooked, the yucca needed salt. The service: just ok, it wasn't until we were leaving that I realized our waitress didn't speak that much English which I believe was probably why I felt she wasn't that attentive. In her defense we were seating at the bar (no one else was there)I just kind of felt like if we needed something we had to ask, as opposed to someone checking in. The bill: I was annoyed by a couple things with the bill. I had handed over my credit card. I noticed that the amount was a few dollars more so I asked for the original receipt. I was charged a credit card surcharge. Connecticut law prohibits charging a surcharge for credit cards, please see below state statue. Connecticut law Sec. 28 of Public Act 24-142 prohibits a business from charging a customer a surcharge, which is any additional charge or fee for using one payment type (usually credit card) over another payment type (usually cash). I also noticed that I was charged a 15% "propina incluida" ... being the rest of the receipt is in English except for that one line feels dishonest. I don't speak Spanish I googled it to verify that did mean tip. We always tip a minimum of 20% anyways, which I left the difference in cash, I just didn't like that no one told us it was included, kind of made me feel like they expected you to tip twice being there was a tip line on the credit card receipt which did not show these totals. Overall can't say I would return, But I hope my review can be helpful. If the business owner is reading this I would suggest removing the credit card surcharge before someone files a complaint with the state of Connecticut Attorney General office, which can be done right on their website.

I'm so excited that it finally opened! The location in Queens is fantastic, and I was really looking forward to this opening, even if I'm not sure if they're related to anyone else. I decided to drop by on Friday for some drinks and appetizers, and let me tell you, I'll definitely be coming back! The drinks really complement the vibes and ambiance perfectly. My favorite bite was the mamajuana roll--those ripe plantains with steak, shrimp, and avocado are just amazing! Since it's recently opened, I'm looking forward to coming back for a full experience. I did notice that the staff was still getting used to the new location, which led to a few little mishaps, like missing appetizer plates. But honestly, it wasn't a big deal for me; I totally understand that these things happen.

Awesome atmosphere and food! Went with friends and have been on date night as well. Would definitely go back!

This was a spontaneous dinner plan. We've driven by numerous times and always said we have to try it. Today was it and it was more than we expected. We sat for 15 minutes before summoning anyone who'd listen to see if there was a server for our table. Not a great start however the place is beautifully decorated, lively and clean but way too loud! Our date night was without conversation because we couldn't hear each other speak. We typically order different things so we can try more variety but we couldn't work that out not knowing what each other was saying. We ended up getting two dishes both with oxtail. But let's refocus on the food. The menu was full of variety and unique dishes all sounding and looking delicious. The fettuccine oxtail was definitely different and full of flavor. Somehow the fresh mozzarella didn't make it to my bowl but nonetheless it was enjoyable. Rabo Encendio looked amazing and seemed to hit the stop for my husband as he left nothing beyond. I love mofongo so we started with the mofonguitos. They were presentable but crunchy and not like mofongo I've had before. Ultimately, the food was good and we'd go again... on a different day may be a different experience.

Omg! Drove 45 mins and it did not disappoint! Great food service and the decor was amazing. We were greeted by the hostess she was very nice and inviting our waiter William phenomenal and very detailed we were celebrating a bd for a friend when he greeted us he immediately acknowledged and wished her a happy birthday which I thought was very special. The food recommendation was spot on we had the tres golpe sushi and the chicken bites and mashed avocado great starters. The food was great a presentation was top tier. The music and the vibe was amazing. Cannot wait to come here again. Don't stop what you're doing it's working!

I have been wanting to go to mamajuana cafe in Waterbury for the longest. Growing up in New York City this was one of my favorite places to grab food and turn up. Since my parents came up to CT this Sunday, we decided to all give it a try. There is no way you can miss this location , it is huge! The building is beautiful on the outside and as soon as you step in. The aesthetics were gorgeous and there are alot of opportunities to capture your date night photos. Now to the service , our waiter William was very welcoming. He was relatable and treated us like family in this restaurant. He let us know if there is anything we might have an issue with to let him know right away and he will support us with our concern. Our orders were taken immediately and from the drinks , to the aps , to the entrees, and desserts, all was incredible. The very minor concern was the mamafongo my sister had , on the menu it did not say it contained a cheese sauce and she is lactose intolerant. They did make this right by bringing her a new mofongo which she loved. Everything pictured is what we ate and drank and we had not one complaint. We did spend $440 so while it was incredible it would not be a place we go to every weekend( I would go back just for the bread pudding lol )I do 100% recommend this restaurant.

I ordered the stuffed snapper and El Pepe cocktail. My husband ordered the mamafongo and a manhattan drink. We also ordered an appetizer with chicken and I apologize I do not remember the name but the taste was WoW. Our server was the sweetest most amazing. She was very attentive The reason I did not give 5 stars was because I didn't care for the fish that much and it was a bit pricey. Very flavorful and big portions.

Good experience, everyone's food was good and the service was SPOT ON! Was there for a birthday dinner with 16 guests and we were able to get table with 0% hassle.

To start off the worst tasting Latin food I have ever tasted. I have been to Columbia several times. This wasn't even close to being even authentic to start off. If you wanna sit outside in the parking lot next to the freeway, feel like a street bomb tableside atmosphere moved inside service was terrible. Servers did not even consider being Customer Service minded. Also, the place was very dirty. I would not recommend this place even if they offered free meals or Latin food ever they should close their doors, terrible location and hold onto your wallet. They'll try and clean you out for every penny that you have and lie to your face about certain charges tips surcharges They should be ran out of town Bandidos stay clear of this establishment.

Expensive and deceptive pricing. My fiancee and I went here for dinner last evening (4-28). Between the 2 of us, we had a total of 2 cocktails, 1 soda, 2 appetizers, 1 entree and 1 dessert. The tablet-menu did not make any mention of a mandatory tip being added to a bill. When the bill arrived, we were shocked at the price: $165.42. When we reviewed the bill with the staff, it was pointed out that the gratuity of 15% was ALREADY added in. I asked how - if it was a gratuity and we were only a party of 2 - was the tip already included? The response was that was the policy of the restaurant. I said that, by definition, a gratuity was optional and at the discretion of the customer. They politely disagreed, then added we could tip higher if we chose. I told them I was not sure that making a tip mandatory was even legal and they assured us that it was and was the custom of many other restaurants. I have no idea whether or not that is true, but I paid the bill of $165.42 with my credit card. The bill given to me also had a space for Gratuity beneath the total of $165.42, perhaps for those unsuspecting customers who didn't realize they were already paying a 15% tipping charge.

A couple of my friends invited me to dinner at Mamajuana Café for my birthday, and it was a spectacular experience! The food was absolutely delicious, the drinks were on point, and the ambiance was perfect. From start to finish, everything came together for a truly fun and memorable night. We had such a great time--I can't wait to go back!

Arrived and denied service due to an issue in the kitchen. Drive half hr to be turned away.

Tried it for the first time with my sisters and we had a great time! Service was great, food was delicious and the ambience was dynamic! Ordered the goat, oxtail and other dishes plus dessert. It was one of my sisters birthday and they sang for her, it was so fun! Definitely returning and recommending to family and friends

Mama Juana offers great food and drinks, and it's refreshing to have something new in Waterbury. However, I noticed that the waitstaff seemed inexperienced. It felt like there were a lot of managers around, but the servers didn't seem to have received proper training. Unfortunately, they made an error and charged me twice, which, while it was corrected, was still a big mistake, especially since my total was already over $500. Regarding the food, my Mar y Tierra had a good-sized lobster portion, but the steak was smaller than expected, and the mashed potatoes were a bit lacking. That said, the sushi and appetizers were delicious. Overall, good food but service needs improvement.

What an amazing place. We went there last night with a group of 9 of us and loved the food. Their drinks were on point ! I had some Brazilian rum drink that was amazing and went down a little too well. My spouse had a whiskey with passion fruit and cinnamon and vanilla - also quite good. We tried some of their rolls - a Waterbury and a. Mexican roll to start- then he had the oxtail - I loved the Waterbury roll so much I ordered one for dinner - The waitress provided excellent service and was there any time we needed anything. While we were there there were 4 other tables where they had birthdays and every time the entire service team came out - sang, and made the person feel amazing - the only thing I didn't love was the strobe lights - but this was a great spot ! Spot on decor and a comfortable setting to enjoy some great food and drinks

Great food and atmosphere. Food has good presentation and taste amazing. Everything is fresh. The waiters are friendly and attentive.

The food was awesome! The drinks were not just delicious but they were fun! Nice atmosphere definitely something different than other restaurants. People are very friendly pricing is reasonable. The bills do include a tip, but I had to tip extra because of a good service!

Excellent service and great selection of dishes. Our meal was fabulous. Going again next week.

Our first time, the mamajuana roll is excellent! Highly recommended with a delicious mojito!

First time visiting this establishment. Walked in and loved the atmosphere. Were given tablets for the menu, and the heat and music was bumpin! The menu was the whole reason why we wanted to visit here. The food was delicious, unique, and flavorful. However, if you chose to visit, plan for AT LEAST a couple hours and this is why...We had been greeted and immediately sat (having a reservation). Someone came over to give us water and walked away. We waited 30 minutes for someone to come greet us and take a drink order, before we were discussing leaving. I got up to use the restroom and came back and put my coat on when someone finally came over. We asked them if they would pay attention to us and not forget about us. We were apologized to and decided to give it a chance. Ordered everything at once. The appetizer came out before our drinks, which was followed up with our server double checking something on our order, where my dish immediately arrived right after. It took another 20-30 minutes for my husband to get his dish, after slowly eating mine. In the time we're were there, the table next to us had informed they had been there for 2.5 hours and STILL didn't get the check. They even waved to the manager and he waved back before realizing he was being called over. Another table (both two-tops) had also complained at the timing and the attentiveness. PLEASE BE ADVISED, they automatically add 15% gratuity on ALL checks, 20% on parties of 8 or more. My thought is that there is a possibility they may not be as attentive because they already get a tip, or they don't have server sections set up so they are literally running all over the restaurant, making it difficult to keep an eye on their tables. We decided we would give them another opportunity in the future, tipped our server extra, since she was sincere and apologetic. Management needs to step up the service standards. If you have better service standards, you will also turn more tables, and everyone will make more $$. This establishment has great potential.

The food was okay, I had the braised goat. The atmosphere was also alright, a bit tight but the interior was gorgeous. Service was a little awkward as it was hard to hear over the insanely loud music. My girl friends and I were basically yelling at each other for basic conversation. My friend had an amazing birthday and said the drinks were good. It's not a place for me personally, I wouldn't go back, but if you like loud music and slightly awkward staff it's good and it's the place for you.

It was a little bit of a wait for our food and the waiter forgot a drink but it the food was delicious!

We recently made a reservation for a large party of 16 at this restaurant, but unfortunately, the experience fell far below expectations. Upon arrival, no one seemed aware of our reservation, which was disappointing and disorganized. We asked for a fixed menu which we put down a deposit for that they didn't accommodate instead they had us order from the regular menu stating that the fixed menus are for parties of 20 or more however that wasn't explained to us when we scheduled the reservation. Despite this, we were seated, but things only went downhill from there. We waited two hours before any food arrived at our table. To make matters worse, the restaurant assigned just one server to manage our large group. While the server William was outstanding, doing his best to keep things moving and accommodate us, the lack of adequate staffing was unacceptable for a party of this size. The host, initially rude and argumentative, didn't make the situation any better. While she eventually changed her tone upon realizing her mistake, the initial interaction left a bad impression. As for the food, it was mediocre at best. The drinks were not great and appetizers were decent, but the main courses lacked flavor and were nothing memorable. Overall, while this place might be okay for small gatherings or casual drinks and appetizers, it is absolutely not suitable for hosting large events. I won't be planning any future gatherings here.

The service this evening was horrible. A special guest was coming and the ticket prices over the phone was 60 dollars then when i came in person they wanted to charge 80 dollars. I arrived at 7pm and had to wait over an hour. It was so unorganized. When i asked the owner when i would be seated he just ignored me, We are paying customers who should be treated with respect. Ive never seen so much miscommunications and poor management ever. It was my birthday and i was looking forward to having a good time. How dare they try to over charge customers when there offer poor customer service. For a table was $100 and every person I encountered that worked there was rude. Left with my 2 friends to spend our money where we were treated with respect. Wouldn't recommend

Good and bad things The place is beautiful, the food is good, the cocktails are not good, they do not make them with the ingredients they bring, (I ordered a Moscow Mule and they brought me a glass of lemon juice with whiskey and lots of lemon slices. They didn't have ginger beer and they don't put vodka). They need a good bartender and there are products that they offer and they do not have them available, such as a light beer....,The service is slow and I think they do not have much experience, I consider that they should improve their management so that they have better quality in service. The DJ should be more updated with the music and make mixes of different music. The karaoke is good but I consider that the person who hosts should have a more updated spirit and mood.

Love this place food always Cooked right. Apple are nice, food comes out fast. It depends on your taste so if you see negative comments it's bc that person doesn't like the type of food there. Bc this spot is ok point & im one of the worse food critics

Excellent servicios y muy buena comida !! Recomiendo 100 % a todos los Latinos en general

I went last night and the food was amazing, the drinks really good .service a lil bit too slow but I'm giving it a pass because it's new.ambiance was great the vibe was great ,music on point i really enjoyed it i can't wait to go back .

si te sientes aburrid@ en casa, ven a disfrutar del mejor ambiente en el área de waterbury, ct. aquí vas a encontrar buena música, excelente comida y una atención excepcional de parte de su personal. y si hablamos de sus tragos que son incomparables y a un precio muy asequible. te lo recomiendo 100%. decídete y ven; no te vas a arrepentir!!

Horrible experience! Tonight I was there to celebrate a friend's birthday. I dont have to express how much we wanted to make this night special by selecting this restaurant. My biggest disappointment was the lack of ownership when we all know the restaurant is at fault and arrogance of the manager not trying to rectify the situation and make a horrible situation better for our party. I honestly believe if we were to be loud and obnoxious they would of treated us better. With us trying to be respectful adults we were taken advantage of. Our main situation was that the birthday girl never received her food. The waitress stated that the plate was stolen by another waitress but when the food had not come out after 25 more minutes we had no choice but to escalate this issue. The manager blamed the waitress and stated she was having a bad night. In this 25 minutes before approaching the manager we had to send back two different meals that were not correct. One of the meals was corrected and the other one never came out. The birthday girl asked for her food to be wrapped to go as we all were finished with our meals. Ee tried sharing our meals with her so this obviously effects everyone at the table. Although they apologized they brought the check to the table as if nothing happened and with no compensation for the mistakes made. We had to take the manager aside to ask him if this was fair. He showed very little compassion for how the restaurant ruined someone's birthday dinner and expected us to be happy with the fact that the birthday girl was able to take her food home with her. I write reviews rather than cause scenes in public restaurants and embarrass myself. I hope people will read this and avoid this restaurant

I can't stress enough how much you shouldn't waste your time here. The audacity to seat people and not serve not even an app after 60 mins is beyond ridiculous. I visited this establishment once before and sat at the bar, the service was Meh.. the food was delicious so I wanted some good Dominican food. I should have taken the hour drive to NYC!! Not only did my drinks take over 30 mins to be served ( they were dead from sitting so long my espresso martini was basically chocolate milk) apps and food never arrived and we were there well over 90 mins!!! I had had enough and asked to speak to a manager who just made excuse after excuse. Next manager same thing I asked for my check for my milk and still water and they had the nerve to give it to me LOL. Not even to comp it?!? NEVERRRR AGAIN!!! I strongly believe it's important to treat people with consideration which I did for over an hour and half (might have been two hours the trauma has left me with memory loss) but the managers had NONE. I would die before giving my money to this place.

The food was delicious. The staff was great. The ambiance was wonderful. My sisters and I had a blast! We recommend this restaurant to anyone.

Set up and decor was nice ; food was pretty bland no type of seasonings fries didn't even have salt so we ordered garlic fries instead those were even worse calamari was super fishy and rubbery. Steak was tuff as heck couldn't cut properly with knife. The waiter was super over bearing I get customer service but standing right next to us was a bit odd time. They also require a deposit per person for parties bigger than 5 which was beyond weird to me most likely won't return. Forgot to add that when we asked for bill to be separated the waiter gave us a pen and told us to circle the items.

Worst service and bad food ,we spend over $4000 dollars on party of 8 people,second time trying the restaurant I would NOT recommend to anyone.

If you're seeking a smooth dining experience, I would advise against this establishment. Despite claiming they don't accept reservations, I found that when calling ahead to inquire about the wait time, I was told there was none. However, upon arrival, there was indeed a wait list. Unfortunately, it seems that priority is given to those with connections, as some guests were seated ahead of others who had been waiting. This inconsistency in service and lack of transparency is disappointing.

Waited for food for 2 hours. Never got my order manager never came to table to apologize never going there again

Service no good food no good staff all over the place mix orders up ask for separate check and staff work but the bill on one check

service sucks they must be hiring street workers wait was 45 mins for just drinks and whole place is like half empty on a saturday night

went here on valentine's day and i will never go back again. had reservations for 9:30 and put our food order in after 15 minutes of being seated. our food did not come out till 11:30pm, after being told multiple times that our food will be ready soon. spoke to the managers and they did not care to fix the problems. food was cold, drinks were nasty, and service was terrible. music was horrible and the live music didn't start till 12am after being advertised as an all night event. you have to pay two different prices for the meals if you are paying with cash or card, and tip is already included (even if you're a party of 2). will never go back again and was a waste of a night

I would leave no stars if it was an option. Tried to dine here last night with 3 friends. We have lived in Waterbury for years and the thought of a new, Dominican fusion place was really exciting...and it was quite literally the worst service I've ever had as an adult in my life. Took over 45 minutes to get around of drinks, and after sitting there for two hours, our appetizer never came. We didn't even get the option to order entrées because our server never came back. Seems like they have a very inefficient kitchen, very slow bar, not enough staff, untrained/rude staff. There was absolutely no Manager presence. The "management" that we did speak to seemed like he didn't know where he was or what was going on. There really wasn't anything good I can say about this place except that it's cute to look at and the music was good. The food smelled good, but I can't tell you what it tasted like because it never actually came.

I enjoyed the food and ambience, very beautifully decorated interior with cultural music playing in the background. My poor experience started with the hookah portion of the restaurant. Hookah is cash only (which is not told to guest up front) and if you don't have cash you are sending money to a personal zelle account. We sat down in the lounge and waited 15 minutes to be handed menus to be served. All the while hosted and the man in charge of the Hookah was walking past us nonchalantly. We were finally able to order hookah and got our drinks. However, our hookah lasted less than 15 mins until the coal needed to be attended to. The man once again never checked it or catered to our coal like he did the other guest. We sat for 30 minutes waiting for assistance which never came. At first we believed it was a language barrier issue that was hindering our services due to the staff being primarily Spanish speaking, unfortunately that was not that case. It began to feel that we were blatantly being ignored and discriminated against because we were 2 black women. Countless servers walked by us and when we were able to flag their attention, no one came to serve us or tend to our needs while in the lounge section. I hope they learn from this mistake and learn to treat ALL guest as a priority.