Diana
Google
Lovely food, but an odd and uncomfortable experience with the management/supervisor.
I visited Mambo Italia Lavington recently for a casual date night. We ordered two pizzas, enjoyed our meal, and I had a glass of white wine with dinner, while my date had a beer.
As the evening progressed, I decided to have a cocktail to finish off the night after our meal — especially since it was happy hour and there was a good offer on the margaritas.
Unfortunately, what should’ve been a relaxed and enjoyable evening took a strange turn.
As I was sipping on my cocktail, the floor manager came over to our table and commented — rather bluntly — that she just wanted to see “who this was” that managed to have wine and then cocktails. She said she was surprised, adding that she had "never seen this before" at their restaurant. This went on and on for an uncomfortable amount of time.
I was honestly taken aback. It felt unnecessary and a little embarrassing, especially since we were just enjoying our evening quietly and hadn’t done anything to warrant attention.
It’s not unusual to have wine with dinner and a cocktail afterward — and certainly not something that should draw commentary from management.
The food was great and the ambiance lovely, but that moment left me feeling uncomfortable, profiled, judged, and unwelcome. It was incredibly embarrasing, especially as I was on a date.
It really killed the vibe of the evening, and we just left after that.
A more thoughtful and respectful approach to customer interactions would make a big difference.