Anastasia L
Google
I’ve visited Mamma Carmela’s in Glenelg twice recently, and unfortunately both experiences were disappointing.
The first time, I ordered the Spaghetti Napoletana. It was extremely oily, with a pool of greasy tomato oil sitting at the bottom of the bowl. The flavour was bland and unbalanced, and even worse, I ended up with severe food poisoning afterwards and was unwell for a week. I’ve never experienced anything like that before, and it was really disappointing that food served could cause such a reaction.
I decided to give the restaurant another chance and came back a second time. This time I ordered a pizza, which tasted better but was still quite oily and not very filling. What really brought down the experience, though, was the service. Several staff members were sitting at a nearby table, and one of their chairs was sticking out into the aisle behind me. Even though they could clearly see it was in the way, they didn’t move it, and I was left pressed up against another chair until they left.
The only positive aspect was the friendly young waitress who served us and the restaurant’s great location in Glenelg. However, overall, the food quality and staff attentiveness need serious improvement. I really hope Mamma Carmela’s takes this feedback on board, as it has the potential to be a great spot if more care and professionalism were shown.