steve whelan
Google
After my first trip to Aruba, I will be back unless I am dead and THIS resort and their people are absolutely the reason why. If you haven't stayed here you should.
The people here epitomize what the phrase "Happy Island" means. The location is beautiful and the staff and resort are beyond exceptional. I mean Eagle Beach is breathtaking. The resort is constantly maintained, cleaned, attended to and as a result is a stunningly beautiful place. To stay at a place like that on a beach like that was life changing.
The entire Island is gorgeous. The water, beaches, walks, excursions, naps, culture, ect. are dream worthy almost everywhere there in my opinion. You should also know it is relatively easy to go visit/do all the stuff you want to up around the Palm Beach area and retreat back to this paradise on Eagle Beach that I can't imagine not returning to. (Basically, give yourself an extra 20 -30 minutes each way to get to anywhere just because you're on island time and have the most fun & relaxing time of your life.)
As far as the staff is concerned, I can not possibly speak well enough about the staff as well as the other guests. The experience was truly dumbfounding. I have included more about a personal experience If you care to read it.
I had a couple of situations (which had NOTHING to do with the resort) occur and Randall along with all the staff looked past my frustrations and made sure I was heard and it really mattered to them. It mattered not just in the way that they are required to care. WE ALL KNOW what that looks and sounds like... and this was different, way different. They even offered to make up for someone else taking advantage of my poor judgement. I mean who does that? I would never accept it, and I mean NEVER, but the offer was genuine and that meant more to me than any dollar amount.
I know it is their job, but I also know these folks must have problems all their own, but you would never know it. They are true professionals, earn every dollar spent and deserve the praise they get and then some. They are phenomenal and they made us feel way more important than we ever deserve to be. Here they treat you like family while crossing no professional lines what so ever. Seriously, everywhere on that island is beautiful, some in very different ways mind you,but not everywhere on that island has them. That's the difference. Go there ,relax and enjoy.
On a personal note, Thank you for caring about all your guests and treating us so well. My review is an understatement to say the least. You all give your very best and you all deserve the best.
Masha danki