Conner W.
Yelp
Manready is an amazing store with amazing customer service and super knowledgeable staff.
My wife and I were on our way out of town one evening, but I had noticed a special pair of jeans that were significantly discounted in Manready the day before that caught my interest. Right before we left town I decided that I did in fact want to go back to try the jeans on. So, on our way out Friday night we stopped by the shop but we were too late--we thought.
The store closes at 7:00, and we showed up at 8:00. We were peeping through the window at the rack where the jeans were the day before when one of the staff, Tim, walked out of a side door inside and came to the main door. He opened up and asked what we were looking for, and we told him about the jeans. Right then, another staff member, Des, walked up as well, and they called yet another staff member (that was working the day before) to find out if the jeans had been sold yet. Upon finding out that they were still in the store, they opened the store back up, personally took us upstairs, turned the lights back on, and let me try on the jeans. They measured me and proceeded to tell my wife and I the dos and don'ts of owning raw selvedge denim for 40 minutes. Keep in mind that this is on a Friday night, now an hour and a half after the store closes, and two of the staff are personally and proactively helping me and teaching me instead of getting on with their Friday night. I think it is the most amazing customer service I've ever experienced in a retail store.
I feel bad for the other reviewers with bad experiences--I feel like you must have been unlucky, and must have interacted with different people than Tim and Des. They were so nice, helpful, patient, and accommodating.
I am definitely recommending this store to others and shopping here more. Good job Manready, and thank you Des and Tim.