Mansard Riyadh, A Radisson Collection Hotel

Loved our stay at Mansard! Hotel entrance and lobby is nice and quiet. Room is clean, room service team they are very quick! I was scared about the noise from the street, but actually we could not hear anything.. But the room insulation is very poor 😵‍💫😵‍💫😵‍💫 which was our problem ! In-room dining was delicious clean food. Loved that too. Fast checking in and out process 👍🏻 Also the valet is quick too Definitely will come again

Mansard Riyadh is a true gem in the heart of the city. The design is stunning, blending modern luxury with timeless elegance. Every detail, from the spacious suites to the refined interiors, reflects sophistication and comfort. The staff are warm, attentive, and always go the extra mile to make you feel at home. The dining options are exceptional, and the atmosphere throughout the hotel is both relaxing and inspiring. Mansard is not just a stay — it’s an unforgettable experience of luxury in Riyadh

I had an exceptional stay at Mansard Riyadh! The hotel is beautifully designed, very clean, and offers a luxurious yet comfortable atmosphere. What truly made my experience memorable was the outstanding service — especially from Ibrahim at the front desk. He was welcoming, professional, and went out of his way to ensure everything was perfect during my stay. Thank you, Ibrahim, for your kindness and hospitality! I highly recommend this hotel and will definitely return

I have stayed multiple times at mansard during my business trips in riyadh, i can say im very very satisfied for multiple reasons 1. The staff are friendly and helpful. 2. The room experience is great, i would suggest not having different sources of lighting that u need to separately turn off, maybe only rely on the lights that u can turn off with the switch located next to the bed 3. The water pressure and temperature are great, wish there was a bath tub 4. The hotel offers alot of facilities like the complementary executive lounge which is quite and great for reading a book and having a light bite 5. The complementary products in the bathroom are better than most hotels, which is nice 6. The person working on the reception was very thoughtful, he knew i needed an extra quite room so he considered that and didnt give me one that’s on the main street side 7. They can pack your breakfast to go, my most favorite thing because im always running late to work, and i love their food and coffee 8.the tv can screen mirror with an iphone, I’ve stayed at hotels that didnt have that i actually think only mansard has this , huge perk 9. The gym opens 24/7 , only downside is that its mixed 10. The location is 10/10 Overall i think mansard is the best hotel I’ve stayed in while visiting Riyadh although im very picky, the experience is well designed and thought of More Date of stay: October 2024

I had a few issues with hot water in the room I was given and honestly, was not happy with the change of room which left me late for a very important dinner meeting. So much show, I had to do the meeting online...I say all this to say, I have NEVER been so impressed with the EXCEPTIONAL customer service in response. My wife and I were upgraded to an executive room, dinner was complimentary and the kindness and respect was the BEST I have experienced since moving to Saudi Arabia 2 years ago. I wish to say a special thank you to Customer Service Ibrahim, who was fantastic. Mr. Yazeed, who (I don't think was on shift) was professional and showed great leadership. The food is great, the rooms are cool, the customer service is the BIGGEST reason to stay at this hotel. Thank you Mansard Riyadh for truly making myself and my wife feel valued.

The hotel is very beautiful and the location is excellent. The service is outstanding from the staff and workers. Everything is suitable, and the rooms are good. The reception was very helpful, especially Mr. Wafi who was extremely professional and respectful in his manner.

Unfortunately, this visit was very disappointing compared to my previous excellent experience at the same hotel. From day one, I faced several issues: Constant noise from the neighboring room and no action from the reception despite calling 4 times to request a room change. Even though I had the “Do Not Disturb” sign on, I was still disturbed. Unprofessional attitude from the front desk when answering my questions, and no one explained the breakfast hours or any of the hotel’s facilities and services such as the spa. Poor room conditions (bidet only works with extreme force, heavy door that’s hard to open, unstable trash bin that falls when opened). Valet parking took more than 10 minutes to bring my car, and despite me requesting it first, they gave cars to others who came after me before mine. When I received my car, they initially denied having the key and keychain and gave me only the remote. After I insisted, they finally brought the key and keychain, but the key was broken and the keychain damaged, with no apology. On top of that, the car smelled unpleasant due to the valet staff. I’ve stayed in many hotels in Riyadh, but here the price does not match the quality or service provided. I will not repeat the experience.

I had a wonderful experience at the spa, thanks to (Bina) . She was incredibly professional, kind, and attentive to every detail. Her service was exceptional and made me feel truly relaxed and cared for. Bina has a calming presence and a magic touch .