Audrey H.
Google
I reserved the Shadyside Suite for my mother and I for a girls'weekend in the 'Burgh about a week in advance through a travel site. We chose a bed and breakfast intentionally to personalize our stay more than a major chain hotel. (Not to mention my mom loves B&B's. This was my first stay in one though.) Upon our arrival we were greeted by a member of the mansion staff who was all smiles despite the dreary, rainy evening. We unloaded our bags in the lobby and were greeted again inside with fresh baked cookies and a brief historical tour of the property complete with peeks into the prohibition era hidey-holes in the walls of the house. No bell-hops, so we had to haul our bags up to the third floor, but the house was gorgeous and made our stay feel much more like crashing with friends than staying at a hotel. There were Keurigs available to us 24-hours a day and staff was available to us from about 6:00am to 10:00pm. The rooms were very clean and the staff clearly took pride in the mansion. It's an old house so we could hear people in the hallway while in our room, but couldn't hear anything below us or on the first floor. Very, very restful. The staff recommended local restaurants which resulted in a VERY delicious dinner within a short walk to the mansion. If you would prefer to drive, the mansion offers free parking right out front. Breakfast was on the simple side, but the food was delicious and once again, the staff were so gracious and pleasant. My mother and I agree that a bit of light music to break up the silence amongst the tables of guests trying not to eavesdrop on one another may be a nice addition to the dining room, but it was a lovely start to the day. I would love to go back to eat breakfast on the porch in the summer! We really enjoyed our stay with the Maple Heights Team and would love to go back. It met our needs for a long, relaxing weekend perfectly. The staff checked with us whenever we were passing by to ensure our stay was everything we hoped for. I can't recommend this facility highly enough!